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How do I add a program to my Home Screen?

I am trying to add a rested or existing program to my Home Screen. Help?

Questions

 • Learn

48

1

0

keypad low battery singal

my key pad keep beeping with error messg low battery how do i change it

Questions

 • Device Troubleshooting

260

3

0

How to get back the Thermostat icon that disappeared from the Home Screen?

Thermostat icon has disappeared from my Home Screen how can I get it back to the front

Questions

 • Troubleshoot

61

2

0

DL Cancelled service

What actually still works locally if you cancel DL monitoring service? Assume app is a no. What about the control panel, sensors, camera etc.? Does the alarm still work if you "arm" the system or only the chirps when a sensor is tripped? Does dlc show a constant alarm status? Are sensors, camera

Questions

 • Device Troubleshooting

112

1

0

Yale door lock stuck

Our Yale door look is stuck and the door code does not unlock the door when using the app. I changed the batteries and this does not work when inputting the door lock code using the app or the door key pad the lock does not work and we just get some “chimes” from the door lock but the lock does

Questions

 • Troubleshoot

119

1

0

Accepted Solution

Official Solution

New Security Key Fob

Need to order new key fobs as my parents aren't comfortable with using their devices. Is there no where online to order them?

Questions

 • Other

69

4

0

Cannot log in to digital life on PC. Getting: Connection Lost: attempting to reconnect message

I can connect to digital life on the app on my smart phone but am never able to on my PC. I constantly get this message: Connection Lost: attempting to reconnect. Spinning circle is there constantly. I can see the home page shaded out in the background but cannot make a connection. This has gone on

Questions

 • Other

80

3

0

Key Fob

I'm sorry didn't realize I was adding on to someone else's question. My question is, I have a key fob that worked until technician came and swapped out controller, I would still like to use my key fob since there is nothing wrong with it, how can I get the capability back?

Questions

 • Learn

81

3

0

Digital Life Keypad not working

Has anyone found a solution for this? My keypads both said "AC Power Failure" but otherwise were functioning ok and both showed "online".  Digital Life Tech Support suggested pulling them off the wall and reconnecting them after pulling the batteries.  Now neither of them has any display at all (the

Questions

 • Device Troubleshooting

4.3K

12

0

Annoying beeps when doors open and close

Does anyone know the procedure to turn off the 3 beeps that sound every time the doors are opened and closed!  I cannot find a prompt on my keypad or on the app on my phone.

Questions

 • Device Troubleshooting

389

1

0

Low battery sms paused

Digital Life app shows that the low battery sms notification for our door lock is paused. There is no option to un-pause, and when trying to create a new program or notification, there is no option for a low battery sms for the door lock. How can we reactivate this notification?

Questions

 • Troubleshoot

65

2

0

Digital Life Thermostat not working

Other digital life thermostats working, just this one for this zone is not working. For example, it is set at 70 cool and room is at 74, but air is not coming on. Meanwhile in other rooms, if room is at 74, set to 73 at cool and a/c will come on.

Questions

 • Troubleshoot

226

3

0

Closed

Networking H24

So I get this email from DirecTV saying my receivers are not connected to the internet. They are connected to my LAN and my LAN connects to the internet just fine. I have documented that each of the 3 H24 receivers I have on my network are constantly making DHCP requests of my gateway as logged on m

Questions

 • Other

78

1

0

DL App No Longer Works on iOS 15.

It’s been over a year and a half for a Digital Life app update on iOS. Now since the new iOS 15 launched today Digital Life crashes and doesn’t open. What is going to be done to fix this?

Questions

 • Apps & Programs

202

5

0

Camera not recording

I've had trouble the past couple of days with the system not recording motion.  The app sends me notification that motion was detected but never records.  I can see the live feed fine.  I've deleted the program and reset it to record upon motion.  Any suggestions?

Questions

 • Device Troubleshooting

128

7

0

Closed

NFL Sunday Ticket

Why is the screen pixelated? It is unwatchable. Everything else streams great!

Questions

 • Troubleshoot

61

1

0

How to install new window sencers

Adding more woindow to the account

Questions

 • Learn

77

1

0

Camera Not Recording

My camera is not recording motion. I can record using the app, but it does not detect motion and start recording on its own. It’s been over a month since this has been happening. I have reset the connections and powered it off and back on and it still does not work.

Questions

 • Device Troubleshooting

56

2

0

Closed

Nfl Sunday Ticket Error

Everytime I try to log into NFL Sunday Ticket it auto-logs me out and I am unable to do anything. It gives me the message "It’s not you, it’s us. We are experiencing issues and logging you out. Please try again later. This window will log you out momentarily." This has been happening all day and

Questions

 • Troubleshoot

210

1

0

Closed

Motion sensor

When you arm to STAY, how do you disable the motion sensor?If someone gets up at night, I don't want to set off the alarm.

Questions

 • Device Troubleshooting

354

4

0

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