
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
I haven't been an at&t customer in about 10 years. I have an old tablet from them that I would like to have unlock. I sent a request but it was denied because I don'the have a working number through at&t. Who can I talk to fix this?
Questions
• Troubleshoot
Closed
I have att locker. I have had it for.... god years. I cant seem to access it at all. its not on my att acount open now. and im paying 2.99 a month for something i cant use or am using and dont know it. I merged my old account that had me reset a password for att locker. changed it and it brought dir
Questions
• Apps & Programs
Closed
I just bought a house that is fully wired for Digital life: cameras, thermostats, DLC 200. I don't know the name or account number of the previous owner and that I can't use the equipment without providing that for the transfer. So how do I remove the equipment? Will I be able to use new thermostats
Questions
• Device Troubleshooting
Closed
Hi...I would like to upgrade the security cameras in my house. It's been 8 years now. The camera in my garage is working but I didn't see anything...I think the lens is broken.
Questions
• Learn
Accepted Solution
Official Solution
Closed
I'm looking at security cameras and a doorbell camera but no alarm system with it.
Questions
• Learn
How would I go about reactivating a already installed at&t security system that was installed when previous owners lived at my home?
Questions
• Learn
Closed
No one can tell me how to fix this. Get a deadbolt. but what about the thermostat?
Questions
• Learn
Reuse Sercomm oc452 camera from out of business digital life system. Have Pace 5268 router
Questions
• Learn
Closed
Where do I call to make sure the house I just sold has cancelled the service to it?
Questions
• Learn
Closed
I bought a new home with this system already installed. The keypad is reading communication error. How can I reset this so that I can arm & disarm the system?
Questions
• Device Troubleshooting
Closed
Our Honeywell thermostat has a blank display and is not turning on. It won’t restart after removing it from the wall mount and changing the battery and is completely unresponsive. We called customer support yesterday to have someone come take a look and they can’t send anyone until Thursday. The AC
Questions
• Device Troubleshooting
Closed
I have been trying to write a custom program to notify me at 10PM that my garage door is still open. The when conditions for the Garage Door and Sensor are unclear. I have tried several programing variations and have been unable to get a predictable result. I am trying to write a custom program th
Questions
• Apps & Programs
Closed
Why did an ATT salesman knock on my door when I have a no soliciting sign? I work nights. It woke me up. Is precisely the reason I have the sign. Do you have a policy for these signs? I'm an ATT customer and NOT happy about this.
Questions
• Other
Accepted Solution
Official Solution
Closed
During the recent power outages of up to 6 hours at a time for over 48 hours, my Alarm system started beeping. I pushed the # key and silence the beeping for awhile. And I replaced the 4 AA batteries. Now the system say "SIREN: REPLACE BATTERY" What does this mean? And how do I fix it?
Questions
• Troubleshoot
Closed
I tried to edit/modify a scheduled payment online. I wanted to now split the payment between 2 saved payment methods. I changed the amount for the one payment method, kept the same date, clicked the box for "split payment", and entered the second payment amount, method, and date. I keep
Questions
• Troubleshoot
Going to be able to look at my bill online which it should be easy to do but I can't find where I'm supposed to do that at and I was hoping to have an AT&t customer service rep help me but it seems like they are having the community help the community which I guess we'll work we'll see
Questions
• Billing & Payments
Accepted Solution
Official Solution
Can I remove all programming/scheduling on my thermostat. Since my digital life has cancelled my thermostat has completely stopped working the way it was initially set up, it was not running a program or schedule, I could set the temperature and it would remain at that target temperature until I ch
Questions
• Troubleshoot
Accepted Solution
Official Solution
Even though ATT is discontinuing the monitoring service, with the equipment continue to work allowing an unmonitored alarm system
Questions
• Troubleshoot
Accepted Solution
Official Solution
Closed
We just had digital life installed but they talked me out of the motion detection because we have 3 cats...I've had a security system for 10 years and never had trouble so I found it odd that this brand new thing can't handle the pets...does anyone have the motion and have problems with pets?
Questions
• Device Troubleshooting