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Managing features on Call Protect gives "500 Internal Server Error"

I am newly signed up for U-Verse phone service. Previously I had the old-style POTS land line service, but I switched it over to U-Verse service so that I could take advantage of Call Protect and NoMoRobo.  It took three days before the web site was updated to show the service, but now finally

Questions

 • AT&T Phone Features

78

6

0

EAsement i

I need to determine if AT&T has been assigned an easement on my residential property in Orange County, California established in 1951 for The Pacific Telephone and Telegraph Company. I would like to discuss vacation of this easement and/or restrictions of this easement.  Please provide con

Questions

 • Landline Phone Troubleshooting

25

1

0

AT &T cordless phone beeping

Landline phone beeps repeatedly ever time when someone hangs up. The answering machine also beeps 7 times after completion of message.

Questions

 • Landline Phone Troubleshooting

38

5

0

AT&T CLP99587 Dim Display

My CLP99587 Contrast on the display on all the phones, is extremely dim. I have a very similar model, the CLP99387 in another location, and those displays on all the phones is very bright. All the 5 phones that came with the 99587 all look the same --- very dim, so it doesnt appear to be a defect. I

Questions

 • AT&T Phone Features

27

1

0

Suspicious calls to elderly Aunt with dementia.

My aunt is in Assisted Living and has been receiving calls (4 in the last 2 days) from someone who says they are from Social Security. My aunt has refused to give them any information, but they keep calling.  Is there a way to find out if these calls are legitimate or are they a scam?  We

Questions

 • AT&T Phone Account

43

6

0

2 hours to cancel a fax line- WHY???????

My bill tripled for lines NOT BEING USED. Riddle me this -Why on earth in 2022 would it take in excess of 2 hours to CANCEL a darn fax line ???  Will be trimming down my business with ATT&T.. need a provider who can operate in THIS CENTURY UPDATE: And despite being very polite I think I

Questions

 • Landline Phone Plans

38

1

0

Can you please provide specification data sheets comparing copper and fiber analogue?

Security system will not recognize the newly updated analogue over fiber installation. Why is this when the update from at&t stated that all alarm systems would continue working? please provide any operation differences between the 2 services and why specification sheet on both services.

Questions

 • Landline Phone Troubleshooting

31

5

Closed

Pots line

For 2 months I have been trying to get a pots line in forest ranch ca after 2 times they never came and turned my line on, i have made 27 phone calls with no results, witch is quite hard to do since cell service isn't great in the mountains...ie why I need the pots, no body can tell me whyits not do

Questions

 • AT&T Phone Features

850

7

0

trying to create online acct but only have landline

trying to create online acct but only have landline and im not recieving the authorization code on landline :(   i need to port my landline phone to a new provider BUT cant recieve 6 digit transfer pin#     i try to create an online acct and im not allowed access until i veri

Questions

 • Landline Phone Troubleshooting

47

4

0

Charged for an extra line for 12 years

I just found out through one of your customer service representatives that ATT has been charging me for an extra line since 2009. ATT Is saying they will give me 50.00 credit. I have been a customer for 35 years . That’s pretty sad to treat your customers that way . 

Questions

 • Landline Phone Plans

41

3

0

landline phone

i'm trying to get my landline service removed for over a week and all that happens is they transfer me to someone else and another transfer. I'm tired of paying for something I do not want. What can I do?  

Questions

 • Landline Phone Troubleshooting

44

1

0

Tech service old phone box removal

I have an apparent obsolete phone box on my property that is not connected . I’d like it removed. Who do I contact for this service? Callling Att is unhelpful.

Questions

 • Landline Phone Troubleshooting

26

2

0

Porting a landline number to a cell service

We are going to discontinue our ATT landline service and would like to port the number to a cellular phone (not ATT).  I have had conversations with three ATT representatives on two different days and no one knows how to get me the transfer PIN.  Any suggestions? Thanks!

Questions

 • AT&T Phone Account

90

8

0

Closed

att digital phone

with att digital phone can i keep the old analog phone number

Questions

 • AT&T Phone Features

179

3

0

Closed

AT&T Easement Release

I am a Real Estate Broker and my client just closed on a property that has an AT&T easement (originally a 1946 easement of American Telephone and Telegraph, later I believe it was a Bellsouth easement) and now it AT&T. Client is interested in getting an easement release.  Thank You.

Questions

 • AT&T Phone Equipment

314

3

0

Telephone Pedestal in the middle of my property and should be at property line.

There is a telephone pedestal in the ditch at the middle of my property line. I cant put in a good driveway. This should have been placed at the property line.

Questions

 • Landline Phone Troubleshooting

23

1

0

Caller Id

When I'm on my landline phone and another call comes in, it doesn't show on the caller id. I have a at&t cordless phone. I have the complete choice plan so I'm trying figure out why.

Questions

 • AT&T Phone Account

18

1

0

Closed

How to port AT&T Landline to another carrier

How do I get the pin number to my AT&T landline to port it to a different carrier?  The pin number is not anywhere in my online account, nor is an option to change it.  Is this pin on my bill?

Questions

 • AT&T Phone Account

8.4K

4

0

Trying to have the phone lines removed from poles that are located on my property

I am about to start construction on my property to build a house. The lot is vacant now. On my property are 9 telephone poles that use to carry phone, electric and cable. Electric and cable have been removed from the poles and AT&T is the only line left. The poles are about to be removed, wire o

Questions

 • AT&T Phone Equipment

39

7

0

Who should I contact to report an open Fiber Access Panel in the ground

Not sure if someone was working on the Fiber Lines in our neighborhood or not yesterday, but noticed the Fiber panel in the grass has the cover removed an a fiber cable is hanging out.

Questions

 • AT&T Phone Equipment

33

3

0

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