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How to port AT&T Landline to another carrier

How do I get the pin number to my AT&T landline to port it to a different carrier?  The pin number is not anywhere in my online account, nor is an option to change it.  Is this pin on my bill?

Questions

 • AT&T Phone Account

8.3K

4

0

Trying to have the phone lines removed from poles that are located on my property

I am about to start construction on my property to build a house. The lot is vacant now. On my property are 9 telephone poles that use to carry phone, electric and cable. Electric and cable have been removed from the poles and AT&T is the only line left. The poles are about to be removed, wire o

Questions

 • AT&T Phone Equipment

39

7

0

Who should I contact to report an open Fiber Access Panel in the ground

Not sure if someone was working on the Fiber Lines in our neighborhood or not yesterday, but noticed the Fiber panel in the grass has the cover removed an a fiber cable is hanging out.

Questions

 • AT&T Phone Equipment

31

3

0

Closed

Copper wire replacement

I have been getting numerous calls on my business line stating that I need to make an appointment so a technician can come out and change my copper wiring. Does anyone know if these calls are legitimate or scams? They call every few days and leave the same number 866-709-0010. Thanks!

Questions

 • AT&T Phone Account

820

4

0

How to re-activate an old Ameritech landline which is currently disconnected?

Hello...I would like to find a way to re-activate my family's old Ameritech landline from central Illinois. It is currently considered "disconnected" when you try and call it. Can anyone assist?

Questions

 • AT&T Phone Account

52

4

0

Accepted Solution

Official Solution

Keeping a long-time number

Our family has had the same home telephone number for 53 years. My Dad doesn't want the phone any more but we'd like to keep the number in case one of us moves to the area -- it would stay in the family. Is there a way to "keep" a number for some monthly amount in ATT without actually having the lan

Questions

 • Landline Phone Plans

296

3

0

How do I setup my online account for a landline in Illinois (IL)?

I am unable to locate the website where I can create my online account for my landline in Illinois. It seems Illinois is one of the states not included in most of the standard instructions. Example, see this link where IL is clearly not included: https://www.att.com/support/article/local-long-distan

Questions

 • Landline Phone Troubleshooting

21

2

0

Closed

landline departments number

how can I the correct landline department phone number   

Questions

 • AT&T Phone Account

50

3

Porting my phone number to Ooma

Will I lose either internet access or phone service when my telephone number has been ported?

Questions

 • Landline Phone Plans

40

2

0

5 months been trying to get Remote Access to CF PIN working

Ordered Remote Access to Call Forwarding in February Order No C449324, first PIN did not work. Called numerous times, explaining many many times over, what the problem was.  R745092, KA6130. I've posted on here, the agent could not figure out how to pull my my home phone account on the chat

Questions

 • Landline Phone Troubleshooting

15

0

0

PIN for Remote Access to Call Fowarding

My PIN xxxx does not work when I call 1-580-795-1000 and use my home number. Previous attempts to get a working PIN R745092, KA6130, R756575. I have even written a letter to ATT Corporate office. I am tired of calling, waiting on hold, being asked generic questions, with no resolution. Anybody with

Questions

 • Landline Phone Features

52

15

0

Why isn't my combined bill available on the webportal anymore?

My combined bill (wireline + wireless) is no longer visible on att.com and has not been since May. I have spent hours on the phone trying to get a copy but no one knows why its not there nor how to get the bill. I have talked to customer care, IMS, digital support, tech support and others but have n

Questions

 • AT&T Phone Account

30

2

0

Using Fastpay

I have used the fastpay service a number of times in order to pay my mother's landline bill and never had an issue before. As I've done many times before, I entered her 10 digit home phone number and 5 digit zip code to login and I repeatedly get this error all of the sudden... "We couldn’t find

Questions

 • Landline Phone Troubleshooting

27

1

0

Accepted Solution

Official Solution

Closed

Question re disconnecting landline business service

We made the decision to go to another provider for 6 lines phone service for our business. I assume as soon as the numbers were ported to the new provider (02/18/21), that AT&T knew immediately?  Reason I'm asking is, I tried to log-on to our account through Small Business Account Manager

Questions

 • AT&T Phone Account

335

5

0

remove old line from pole to house

We need the old phone line from the pole to the house removed. We have not used a landline for many years and the line is a nussiance. Please remove.

Questions

 • Landline Phone Troubleshooting

30

1

0

Accepted Solution

Official Solution

Someone to replace the Southern Bell sign in my yard

There is an old dilapidated destroyed metal Southern Bell sign in my yard that warns that there is a cable there and not to dig unless call the 811 number. It has been hit by several cars and is faded. Who can I reach to have this replaced?

Questions

 • Landline Phone Features

67

1

0

Closed

Why my refund debit card doesnt work at all.

Just got the ATT refund debit card after cancelling service. I cant get the card activated by phone or by web . Using the number or URL provided. Now what do i do?

Questions

 • AT&T Phone Account

115

3

0

Waiting for refund but AT&T has an error on their end.

I'm not going to waste time and provide as detailed a description as I just typed for an hour and vanished because the site stated it had a "hiccup" when I tried to post earlier! Here is the gist of it:  My account is supposedly delinquent at approximately $400.  I was actually supposed t

Questions

 • Landline Phone Plans

47

10

0

Accepted Solution

Official Solution

Where do I replace the ATT ML17929 Directory Card?

I received 2 directory replacement cards for my ML17929 2 Line Speaker phone, and was wondering where I can order the replacement cards in case I ran out of them, since I usually replace them daily.

Questions

 • AT&T Phone Equipment

172

13

To get clear voice from caller

How do you channel to get clear voice from caller?

Questions

 • AT&T Phone Features

89

5

0

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