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Move a pole

I need to get a pole moved, about 20 feet. It's a support pole.

Questions

 • Landline Phone Troubleshooting

22

1

0

Accepted Solution

Outdoor Distribution Box Needs Repair

We have an unsightly broken AT&T utility box at the entrance of our neighborhood that’s held together with electrical tape. How do I have it repaired or replaced? Corner of: Pleasant View Rd & Lakewood Dr Zionsville IN, 46077

Questions

 • Landline Phone Troubleshooting

35

2

0

How do I have a broken and splintered pole removed from in front of a family owned property?? I have beentrying to resolve this DANGEROUS

A couple of years ago, an AT&T pole located in front of the home that my son and his family live in at: Jeff(Edited per community guidelines) (Edited per community guidelines) (Edited per community guidelines) Ohio 44224 was hit by a vehicle and the pole was seriously damaged. Si

Questions

 • AT&T Phone Equipment

31

2

0

Extremely high uverse bill

My husband and I have had AT&T services for over 40 years. We have cell phones, television and internet services. I called today asking why our bill was so high and I was told 2 several reasons why. I was on the phone for over 2 hours, I asked to speak to the loyalty team, the customer service

Questions

 • AT&T Phone Account

24

1

0

Trouble report

How can I get the date in June that I FIRST reported a buzzing sound on my landline telephone? (Note: The trouble ticket was closed, re-opened, closed and a new internal trouble report was started). How can I get the date (if any) the problem was finally resolved?

Questions

 • Landline Phone Troubleshooting

38

1

0

Accepted Solution

Official Solution

Closed

Utilities Poles Removal

We are looking for a little assistance from ATT. We own a property in Miami. We need to take down some FPL utilities poles (power poles). FPL has been out to the property and told us they cannot do anything until ATT removes the lines on these utilities poles. Please help me by pointing me in the

Questions

 • AT&T Phone Equipment

287

5

0

Land line. I call out but calls in receives message, this number cannot receive calls

Land line. I call out but calls in receives message, this number cannot receive calls. I rebooted the router. I purchased a new AT&T telephone system. I checked connections. I assume there is a break in the wiring between the router and the main phone set???????

Questions

 • AT&T Phone Account

20

1

0

Accepted Solution

underground line

I am having my ariel line converted to an underground line. The technician has laid the line and I am waiting for ATT to bury it. Meanwhile, I am having Comcast/xFinity do the same with my cable line (yes I have a landline). The lines will follow the same path from the pole to the house bQuestion: I

Questions

 • Landline Phone Features

40

4

0

Get land line

New a land line as my husband is a disable Vietnam Vet who doesn't use cell phones as he can't remember how to use

Questions

 • Landline Phone Plans

28

1

0

Defective CRL 32202 Phone

I purchased this phone in February 2022 from Best Buy for $95. In March of 2022 the speakerphone stopped working on one handset.  I contacted Best Buy they said it was past 30 days so they won't replace it.  I've been getting the runaround in trying to contact AT & T.  They say I

Questions

 • AT&T Phone Equipment

53

11

0

Spam calls getting through

I've been using Call Block (the "Block Unknown Calls" profile) on my home VoIP AT&T landline (model CL82219). For some reason, an increasing number of spam calls are getting through. They will even have a "Spam? City, ST" identification before the number on caller ID and still ring. Has anyone e

Questions

 • Landline Phone Troubleshooting

43

10

0

Home landline

Hi. My phone line stopped working. It says “Line in use.” This has been going on since last Friday afternoon. I borrowed a phone that works on another line and it also did not work on my line. So the problem is not with my actual telephone but with my line.

Questions

 • Landline Phone Troubleshooting

72

8

0

Landline phone has been dead for more than 2 days

All three cordless phones in the house are dead. I have checked connections. I looked at the outside box but there were only wires, nothing I could do.

Questions

 • AT&T Phone Equipment

34

2

0

Too many login attempts error

I tried to login in to att.com tonight to pay bills and I got error message of too many login attempts and was locked out. I was successful in changing my password and was able to login. I'm NOT trying to login multiple times. This happened back in May and it took AT&T THREE MONTHS to get me bac

Questions

 • AT&T Phone Account

1.8K

15

0

Service is not reachable. Please refresh or try again later

what does this mean when you try to pay bills? is service down after a certain time? can att tell customers when it is down for service so we don't keep refreshing ?

Questions

 • AT&T Phone Account

104

2

0

Managing features on Call Protect gives "500 Internal Server Error"

I am newly signed up for U-Verse phone service. Previously I had the old-style POTS land line service, but I switched it over to U-Verse service so that I could take advantage of Call Protect and NoMoRobo.  It took three days before the web site was updated to show the service, but now finally

Questions

 • AT&T Phone Features

76

6

0

EAsement i

I need to determine if AT&T has been assigned an easement on my residential property in Orange County, California established in 1951 for The Pacific Telephone and Telegraph Company. I would like to discuss vacation of this easement and/or restrictions of this easement.  Please provide con

Questions

 • Landline Phone Troubleshooting

22

1

0

AT &T cordless phone beeping

Landline phone beeps repeatedly ever time when someone hangs up. The answering machine also beeps 7 times after completion of message.

Questions

 • Landline Phone Troubleshooting

35

5

0

AT&T CLP99587 Dim Display

My CLP99587 Contrast on the display on all the phones, is extremely dim. I have a very similar model, the CLP99387 in another location, and those displays on all the phones is very bright. All the 5 phones that came with the 99587 all look the same --- very dim, so it doesnt appear to be a defect. I

Questions

 • AT&T Phone Features

26

1

0

Suspicious calls to elderly Aunt with dementia.

My aunt is in Assisted Living and has been receiving calls (4 in the last 2 days) from someone who says they are from Social Security. My aunt has refused to give them any information, but they keep calling.  Is there a way to find out if these calls are legitimate or are they a scam?  We

Questions

 • AT&T Phone Account

42

6

0

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