Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (14.2K)

Activity
Lines drooping down blocking driveway

​​​I'm not an ATT customer but have their lines blocking my driveway and have 2 vehicles too tall to exit. Been the situation since Feb 2023 ice storm. One of the lines is all the way down to the ground. The lines have the ATT logo printed on the cable. They came out once with a ladder and raised th

Questions

54

5

0

Broken concrete Christie box cover

at my property by (removed personal information) by laundry room, Sunnyvale, CA, there is a ground box that the cover is broken is causing a trip hazard. Is this something you fix.

Questions

4

0

0

Loose green, brown, orange and blue wires hanging inside my house and need to be connected to the white bridge!

Have some phone jacks in the house that were dissconnected by Comcast to get their Internet as we live in the boondocks and AT&T Internet service did not meet my needs!  Can put the wall jacks back in an instant but where do the four color wires (green, brown, orange and blue) go on the wh

Questions

13

3

0

Accepted Solution

Official Solution

Is anyone still publishing a paper phone book?

I like to have a paper copy of my local white nd yellow phone directories. Usually more convenient than firing up my Iphone. Can't seem to find anyone that publishes one anymore.  Everyone apparently is supposed to go digital these days.

Questions

270

2

0

Cordless phone keypad sends wrong numbers during call (e.g., when dialing extensions, meeting IDs)

Since 2022, I used my ATT DL722210 worked great, even when I used its keypad during calls to dial extensions and meeting IDs. Now when I try that when I call several different phones, their voicemail greetings repeatedly say I pressed numbers I didn't press that don't show up in my display. T

Questions

6

1

0

phone lines in house

I have a U-verse for internet and phones. I need the phone lines to run through the existing wiring in my house. How does this work?

Questions

686

7

0

Cancellation of phone service

I was on the phone numerous times with customer service to cancel my wireless home phone back in April. They finally told me me needed a passcode which I never remember receiving. They then told me to go to AT&T store and they could find it. They said they never heard of it and could not help. I

Questions

10

1

0

Phantom 911 Calls From My Basic Landline

I was just greeted by two officers from our local police department. They were responding to two 911 calls originating from our basic landline home phone. The calls were received by the 911 dispatcher 15-30 minutes earlier.  Has anyone else experienced phantom 911 calls from their landli

Questions

184

9

AT&T Voicemail Viewer app (Android) won't start or update

I really liked this app until it stopped working and updating just a few days ago. Looking through the Android app reviews on Google Play, I see others are very recently having the same issue. I tried all the tricks like force stopping, cache clearing, updating phone, and even uninstall and reinstal

Questions

25

3

0

Phone line

I do not have a landline any longer and am not at present at AT&T customer. The landlines are still there on my house. A big truck has driven up my driveway and yanked the phone line out of the side of the house. Now all I have is a wire dangling from a pole across my yard. I tried to contact

Questions

12

1

0

911 Hang-Up Calls

So, we were getting visits from the police due to 911 hang-up calls...4 so far! I canceled the AT&T phone number(POTS line) they were supposedly coming from. They they continue to happen but now, the police say the calling number is different but yet, still tied to our address. Any suggestions

Questions

15

3

0

911 Hangup Calls

So, we were getting visits from the police due to 911 hang-up calls...4 so far! I canceled the AT&T phone number(POTS line) they were supposedly coming from. They they continue to happen but now, the police say the calling number is different but yet, still tied to our address. Any suggestions

Questions

13

2

0

Closed

Complaint of ATT down wire on my property since July ,11 2022

Hello, I have been dealing with this issue for over a year and it has not been resolved. Here is part of the complaint that I posted on January 25, 2023. I did not know someone would respond to me in the forum. Someone did come out that week, but they only start by thinning the trees, they did not

Questions

16

1

0

No dialtone on new installation

Followed on-line instructions to attempt connection at box! NO dialtone found.

Questions

14

2

0

OPEN TELEPHONE BOX

I have an open telephone box in my front yard with wires hanging out. Who do I contact to have this fixed.

Questions

12

3

0

DLP73450

The DLP73450 base is in a common room which many people use. When someone is leaving a message, I do not want to hear the person leaving the message. What do I need to change so I don't hear the message being left

Questions

13

1

0

Email contact needed to ask AT&T permission to dig in utilities easement

I am planning a residential driveway expansion that extends into the utilities & drainage easement around my property. My city requires that I obtain permission from all the utilities that service my property to make any improvements that impact the easement. I currently do not have AT&T

Questions

18

2

0

no dial tone on my landline, also loss of service on my AT&T UVerse internet

I've had intermittent problems with internet service on my AT&Y Uverse connection, then today I found that I have no dila tone on my AT&T land line phone.

Questions

11

1

0

Can I remove the old AT&T box from my property?

Can I remove the old AT&T box from my property?

Questions

12

1

0

Green service box damaged and wires exposed

On my property line we have a green telephone service box that is on the ground and wires are exposed. Who o we call to replace or remove it?

Questions

24

5

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.