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Use of two different wifi networks in the same home

Currently have Spectrum in a two story house. Temporarily living w/ our daughter on the second floor. Looking at ATT Fiber as an alternative since it was just brought down our road. Currently our 2nd flr wifi router is hard wired to their modem. If they go to ATT Fiber Internet, can the same set up

Questions

 • AT&T Fiber Equipment

37

2

0

BGW320-500 wired connection to home network.

I've been given the impression that the BGW320-500 can't be used as a gateway directly from fiber to a switch for a home network, but that it must be set to passthrough mode to another router to get these features. First. Is that correct? Second. If that is the case, what is the preferred retail dev

Questions

 • AT&T Fiber Equipment

67

3

0

Using a BGW320-505 router as Passthrough; Now, Outlook keeps asking me to log into router. Why?

Using the TP Link AWS3000 mesh network devices (x55)s. Outlook keeps asking me to log into router. Why?     Is this a TP-Link issue or my ATT router that I have passthrough enabled?

Questions

 • AT&T Fiber Equipment

41

8

0

Leaving AT&T for Spectrum Internet and Verizon mobile

I have been an AT&T customer since 1971, however, I recently moved my internet service to Spectrum and I will be porting over my mobile services to Verizon this week.     I just thought I would be kind and at least provide information to AT&T as to why they are losing their loyal

Questions

 • AT&T Internet Plans

31

0

0

Constant BGW320-505 crashing

I've had ATT Fiber for about 6 weeks now. Within that 6 weeks, my BGW320-505 has dropped service multiple times per day, every single day. My modem is setup in passthrough, with everything disabled and traffic being forwarded to my Unifi UDM PRO SE.I've had a tech out to look at the line, I've ha

Questions

 • AT&T Fiber Equipment

34

2

0

I want a new router

I have an ARRIS NVG510 (SOFTWARE VERSION 9.1.0h9d65). Over the last couple of years I've noticed the signal dropping out on many occasions and the top speed I usually get is 14 Mbps. I just tested it before I wrote this and it was 2.19 Mbps! Apple is always warning me about poor security. Can I get

Questions

 • AT&T Internet Equipment

51

4

0

OLD POLES IN OUR YARD/WE ARE NOT CUSTOMERS

RECENTLY THE UTILITY COMPANY IN OUR AREA PUT UP NEW POLES AND THE ELECTRIC CO AND CABLE (COMCAST) MOVED THEIR LINES OVER TO THE NEW POLES. HOWEVER, OLD POLES WITH AT &T LINES ARE STILL IN THE MIDDLE OF OUR YARD AND HAVEN'T BEEN OUT TO MOVE THEM OVER TO THE POLES. HOW CAN I FIND OUT ABOUT WHEN AT

Questions

 • AT&T Internet Installation

39

2

0

Old router/ wifi equipment replacement

My parents have had the same router ever since I was little im pretty sure so its been a good almost 10 years with this thing lately it looses service and everything connected to it stops working even the home phone I was wondering how we could get it replaced and if there would be any fees

Questions

 • AT&T Internet Equipment

72

7

0

BGW320-500 - Any way to disable "device access code"?

My system is quite protected physically (and cyber). Continually entering the device access code is very tiresome. Would there be some way to either disable it totally, or set a different timeout, or maybe only ask me when powered on. No other router has provided this overkill security - includin

Questions

 • AT&T Fiber Equipment

45

4

0

Another client has the SDB write lock

couldnt turn off WIFI. showing with another client has the SDB write lock

Questions

 • AT&T Fiber Equipment

28

2

0

Accepted Solution

How can I rename a device? Also, why does my printer have a "68" in the third IP position instead of "1"?

1) I want to rename devices to something more intelligent. 2) Why does my printer have a "68" in the third IP position instead of "1"? I can ping it in a browser but not sure why it is 68. Using passthrough on the ATT 505 router. 3) How can I turn the status of a device to "on"?

Questions

 • AT&T Fiber Equipment

41

2

0

Blocked as Phishing

www.playerprofiles.com is a legitimate website that is blocked by AT&T as phishing. This is my website and worksite and should be accessible. I have had complaints that AT&T is blocking it and people cannot get on my site. David Caldwell

Questions

 • AT&T Internet Security

31

1

0

Need Help Decifering NVG589 Log

I have ATT fiber coming into the house into the NVG589. The NVG589 WiFi will not reach throughout my house, so the WiFi is disabled on the NVG589.  I have an Orbi RBR850 router connected to the NVG589 which provides WiFi throughout the house and Ethernet connection for 3 PCs. Over the last

Questions

 • AT&T Fiber Equipment

34

3

0

How to return ATT ONT if I have no account number

I never had an ATT account, but I have an ATT ONT that I got through another ISP (Sonic). Since I can't provide an ATT account number, can I still drop off the ONT via FedEx/UPS? It's a perfectly good ONT, and I hate to see it turned into eWaste.

Questions

 • AT&T Fiber Equipment

53

6

0

ATT Hijacks all DNS and no way to disable it

ATT equipment blocks all DNS queries on port 53 so there is no way to use your own DNS server config on a local machine or local router. All requests on port 53 get hijacked and routed to ATT DNS servers. Disabling the setting on the ATT website for the hidden “DNS error assistance” did

Questions

 • AT&T Fiber Equipment

1.7K

8

Gift card when signing up

My rep said I will get $200 prepaid visa card after I activate the AT&T fiber for 30 days. I got the email to claim the gift card but it's only $50.

Questions

 • AT&T Fiber Account

217

4

0

Missing Rewards Card

I signed up for AT&T Fiber Internet on 12/20/2021 and I qualified for 4 rewards, a $250 reward, $50 for online signup, $50 for HOLIDAY50 and another $150 for ACTNOW promotion. However, I received only the $250 reward and $50 for online signup but never received $50 for HOLIDAY50 and $150 for ACT

Questions

 • AT&T Fiber Account

148

6

Rebate never sent

I upgraded to internet fiber in Feb 2022. When I made the order for the upgrade, there was a $200 promotional rebate. I never got the rebate. When I call customer support they said it was not in my "record" and they could do nothing about it. Hiw can I get thus resolved?

Questions

 • AT&T Fiber Account

339

18

0

Airtie 4921 keeps going red

We’ve had multiple techs come out, even dug and ran new lines throughout back yard to our box. We have 2 air 4921 and they worked perfect for a while, about 6 months, like before, and now once again, they keep going red and we have to reset the whole system multiple times a day. 

Questions

 • AT&T Internet Equipment

25

1

0

Problems getting AT&T internet Installation

I am posting this on behave of 10 homeowners in my community. On ATT website, we checked ATT fiber is available to our address. This is a new construction, there are 10 townhouses closed in Aug and Sep. We have been calling ATT for two months asking to install ATT fiber so we could get internet. But

Questions

 • AT&T Fiber Installation

58

6

0

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