I know I've seen theses instructions posted before but for some reason my searches haven't been able to locate them. I've been getting an X8 on my IPH8010 so it looks like the dvr finally bit the dust. I've tried non-destructive unplugging power 3 times many times and had no success reviving it.

My AT&T plan says that I should have HBO max. I also spoke to an employee at the beginning of the summer and was told that my plan had it as a feature. I was told to login to the HBO app and use my AT&T login information. I have been trying to get this figured out for almost 3 months. No one

Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".

I received my bill with an additional $107.04 because your serviceman came out to fix my U-verse situation. (I was unable to get TV service for 3 days). I don't believe I should have been charged because when I telephoned you I was switched from one person to another. Please note that I am 84 years

This is a recent development. We have had AT&T Uverse for years. The Wi-Fi indicator light was always green until recently and now it's red. The television is working fine just concerned about the red lights.

We have a telephone line that runs from our house to the street. It has been there since we bought the house 5 years ago, and every year it hangs lower and lower and is now about 7 feet from the ground. We have no landline, nor will we ever have one. How can we have it removed. We live in Perrysburg

My account was suspended due to non-payment, so I paid the past due balance once I got paid (literally a few hours later) to have service restored but we still do not have service. The payment shows up on the account and on my bank statements so how long do we have to wait for service to resume? I'd

When I press certain buttons, the receiver will continuously reboots. Last night, it rebooted without touching the remote.  I tried switching receivers with another TV in home and problem persists on same TV.  Not sure if this is a receiver or TV issue.  Anyone experience this?

I am a consumer with many options AT&T and Direct Tv will no longer be and option and I will make sure everyone who will listen and or read will know why

New refurbished box is giving me this error message. Help

Just got a new tv receiver box and keep getting account unavailable message. Reset several times and same result

ATT / DIRECTV I am writing this in regard to incorrect billing for unreturned equipment. First of all, you sent me the box to return your equipment through the USPS. I placed every piece of your equipment that was in my possession [ 1 -Router, 3 - Genies and 3 - Remotes] in the box and sent this to

I canceled my direct tv because I could only afford to pay my rent or tv. Turned off my auto pay wich has been coming out my account for years on the 1st of every month on the 30th of the month money was taking out of my account without my authorization. I'm sure I'm not the only one sounds like a

I have a Samsung tv and AT&T remote every button works on the remote except I can’t change the volume or mute the TV please help. I’ve tried re-pairing the remote and modifying audio settings but nothing works 

I have already tried trouble shooting suggestions, logging completely out and then back in This had not worked for me.

Att has until August 12th to settle with nexstar and restore my local fox channel! If that doesn't happen I will absolutely be switching providers!!! I will not miss out on football games!!!

I cannot sign into Max with my AT&T account, even though my account says I should be able to. My account meets the criteria to receive Max, yet it says I don't have access through this provider.  I've been on the phone with two service reps for hours, and no one can help me.

I am very disappointed with my services. I am tired of being given incorrect information when I call in for questions regarding my account and it is very unfair to me the consumer. I’m also tired of calling the Executive offices only to speak with an Executive CSR with a nasty attitude! I really nee

I've called the number for Customer Service and done the "Chat/automated response" thing and they are to no avail. One of my received power blocks has gone bad.   The system tests show good because the other receivers are all up and running.  SO automated chat is a no go.  

It seems that once a month my max subscription says it has to be renewed even though it’s paid through my AT&T bill and I either get a “renew my subscription” message or that it’s unable to connect to my provider