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Why can’t i access the uverse app?

The uverse app is no longer working. Tried deleting and reinstalling. Nada

Questions

50

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Please Wait frozen

Lost power for two days. When rebooted, TV in primary room is frozen on just wait. I have three other boxes in the house that are all working. Internet is working well. I’ve tried multiple restarts and browsing the message boards. Model is IPH8010. Any help would be appreciated. 

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34

1

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Unable to log-in to Max Service

I am unable to log-in to Max Service even though it is a part of my wireless subscription. I have followed all of the troubleshooting steps to no avail.  Please help

Questions

52

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Need remote replacement

After many years of use, my U-verse cable remote no longer is working properly. I would appreciate a replacement as I've been a long time loyal customer. Your cooperation is appreciated. Thank you.

Questions

37

2

0

Accepted Solution

Official Solution

Nfl football channel

What packages offer NFL sports

Questions

217

3

0

What happened to Max?

Why are all these Discovery network reruns on Max, and why aren't all the HBO shows available?Why do we have to pay extra for 4k or Atmos?  It must cost more money to exclude those capabilities based on checking what subscription level someone has, rather than simply including them as part of

Questions

33

3

0

New BGW320 gateway and existing uverse DVR and set top boxes

The new gateway does not have a coax port for connecting to our DVR and set top boxes. Will these devices work if they are only connected using the internet connections on the gateway with ethernet to the back of each box?  Or can I use one MoCA 2.5 on the back of the gateway to convert the et

Questions

36

1

0

Closed

Re: Only one receiver now?

That may be a deal-breaker for me.  That amounts to a $10 price increase, right off the bat.  I was GOING to sign up but see that the year free HD offer is gone and now this!  A day late and a dollar (okay $20) short.  Sorry, the price savings gap between U-verse and Comcast is slipping.  And what y

Questions

792

8

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Ghost Images

I recently insalled a Vizio V505-JO9 television to my existing UVerse setup. The images on the screen associated with the Vizio Home and associated screens are crystal clear. After programming the UVerse remote to operate the televion, the Uverse images all seem to have a ghost appearance, while the

Questions

58

2

0

dead wireless uverse box, ISB7005

Died overnight. Just need to replace, website totally worthless. Chat "support" directs to useless site. Any suggestions on how to get a new one? Are they still even available? So irritating that there's no phone number to be found -

Questions

38

2

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Is The Formally Known As Twitter (Now X) @ATTHELP Customer Service Group No Longer Active ?

Previously whenever I had an issue with something related to an at&t service that I was paying for I would send a direct message to the customer service team located at this address: https://twitter.com/ATTHelp , and of course I knew I always had a backup site https://forums.att.com/ here if ne

Questions

80

2

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CNN Max launches in September

Read more here: https://www.max.com/channel/cnn-max

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13

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Account Roku billing phone number (Edited as per community guidelines)

I have a different phone number and I've been trying to update the 'billing phone numbers' on my account profile to my new number, but they keep reverting to my old number after some time. Why is this happening?

Questions

18

2

0

Accepted Solution

Official Solution

Closed

WGN and other terminated channels owned by Nexstar

Discovered last night that Uverse took away WGN. I am disgusted. Can't even find a link to view the current announcement of channel changes. Cost keeps going up, yet number of channels provided keeps decreasing. I give up.

Questions

16.6K

85

Accepted Solution

Official Solution

I need a code to program my tv

I have a venturer TV and trying to program my remote control to it

Questions

70

2

0

Wireless DRV

Does U-verse offer a wireless DVR? I have the one receiver that is wireless and would love to have the DVR wireless also.

Questions

25

1

HBO Max not working

Been using HBO Max through AT&T for years through my phone plan but recently we also switched to AT&T wifi and ever since, our HBO Max has no longer worked. Everytime I attempt to log in and select AT&T as my provider, I receive a message that says "Can't Verify Your Subscription." I've

Questions

1.4K

6

Closed

DVR recordings disappearing

We have AT&T U-verse and lately random shows on our DVR have started to disappear. AT&T have been out twice. They replaced the DVR then replaced the router. I just checked the recordings and 4 have vanished. Any idea what could be causing this? The DVR is not full and shows over 70% space available.

Questions

1.2K

23

Closed

One time credit for loss of CBS station.

I was told by a Rep that I had to come to tvpromise.com to apply for my credit for loss of the CBS station, but I am not able to locate how to apply.

Questions

180

4

0

Accepted Solution

Official Solution

Closed

Autopay discount?

How to -- nothing about discount on autopay set up page

Questions

396

6

0

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