Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (27.6K)

Activity
U-verse reboots every morning at 1:00 a.m.

I lose a signal to all my televisions every morning at 1:00 a.m. Usually the signal will come back in one or two minutes after it reboots itself.  We don't have to do anything.  Sometimes we will lose the signal and it will come back only to reboot again two or three times.  We have

Questions

 • Watching U-verse TV

79

1

0

Can a bad ethernet cord ruin a DVR?

In the past week I’ve replaced two DVR‘s. We had electrical power switch on and off quickly and the next day noticed that our DVR showed a red X on its TV screen. After determining that this unit was not repairable, a new one was sent and the error message was to the effect that the Uverse service “

Questions

 • U-verse TV Equipment

51

4

0

Often cannot access Netflix or Amazon Prime on TV

It randomly says no internet connection. But, I can access regular channels through HDMI3.  Is this a TV problem or a Uverse problem?  When I cannot access it in my main living room, I can access it at another location in the house.  The receiver in the living room is quite old - lik

Questions

 • U-verse TV Equipment

34

1

0

Accepted Solution

Verify hbo max account

I have unlimited plus plan. I tried logging in to access my HBO max benefits, it says that my plan doesn’t qualify.

Questions

 • HBO Max Login & Installation

48

3

0

Accepted Solution

Official Solution

No Sound from UVerse

I have no sound from the UVerse boxes in my front room or one of the bedroom sets. Other rooms work just fine.... I have reset everything several times. Regular TV and streaming services work fine . What am I missing?

Questions

 • Watching U-verse TV

4K

7

0

Screen mirroring

I'm using a Xiomi 10 pro with built in screen mirroring to mirror to a Samsung TV. My screen mirrors perfectly until I hit the play button. The movie shows on my phone screen but the TV goes blank and only plays sound. This only happens with HBO max. YouTube, etc all fine.

Questions

 • Watching HBO Max

19

1

0

Accepted Solution

Official Solution

Can I connect U-Verse to a different ISP

I have att u-verse and ISP but am switching ISP to a different provider. I would like to keep the U-Verse. Is that possible?

Questions

 • U-verse TV Equipment

136

2

0

ATT Property Claim - Referred to Sedgwick claims examiner not responding - need resolution

I have a property damage claim with ATT - 2009000630-01 On July 27th I had an overflow issue in my house.   The cause was a hole in the main sewer line of my house caused by ATT fiber optic cable.   Damage was repaired and cost me $4,100.    I was assigned to a Sedg

Questions

 • U-verse TV Account

627

5

0

HBO max

I have tried everything but still Hbo says my account is expired. I have had “help” from att associates who always say “someone will get back to you with 72 hours.”  It’s been past three weeks now and I still can’t access hbo max.

Questions

 • Watching HBO Max

95

3

0

Does AT&T ever pay for property damages or just ignore the situation

Does AT &T ever pay damages on property damage claims? They damaged my water line, I opened and claim and got it fixed. Now they are not reimbursing me and stopped responding? Do they ever pay ? or just wait for me get tiered and stop following up? I have sent all the photos and sent over 50 me

Questions

 • U-verse TV Account

1.1K

7

0

hbo max

I have unlimited elite on my wireless plan but my account page doesn't have the HBO Max link so I can activate.

Questions

 • HBO Max Login & Installation

52

1

0

How do I find downloadable movies?

According to the user manual there is a Library tab to click on that will show a downward pointing arrow next to downloadable shows and movies. There is no Library tab at the top of my U-verse screen on my iphone.  How do I find downloadable movies?

Questions

 • Watching U-verse TV

53

4

0

New DVR doesnt match account settings

Replaced my old DVR with a new one 2 days ago. So far I’ve not been able to connect to my U-verse service. I get an error message stating that “ the set top box does not match account settings.” There is an option to restart the receiver which I have done over the last 2 days, always returning to t

Questions

 • U-verse TV Equipment

44

3

0

At&T employees and office of the president all vindictive liars

This started with a call I made because my internet wasn't working. They didn't do anything but tell me it was working on their end. The next month I called to give them my ACP approval number. This person said she applied my credit, and raised my internet speed from the lowest to the highest. Sh

Questions

 • U-verse TV Account

53

0

Return

Where do I send uverse equipment?

Questions

 • U-verse TV Equipment

41

2

0

Accepted Solution

Official Solution

Closed

Switching from U-Verse to AT&T TV

Hi everyone, Hoping to get some help on the process of upgrading from U-Verse to AT&T TV/Internet. Currently, we have AT&T U-Verse and Internet. We've been having some issues the past month or so, where the modem randomly dies, and blinks a flashing red light. This cuts out our cable, an

Questions

 • U-verse TV Equipment

3.8K

6

0

FRUSTRATED!

Why is it so hard to get in contact with AT&T customer service?! My receiver is frozen and I’ve done everything I can to fix the issue!!! I’m so irritated!

Questions

 • U-verse TV Equipment

64

3

0

Closed

KANSAS CITY Forum

Please start a 'KANSAS CITY' Forum (or at least a Kansas Forum).

Questions

 • U-verse TV Equipment

1.3K

44

0

stingray music

Unable to play music on attuverse

Questions

 • Watching U-verse TV

190

15

0

Accepted Solution

Official Solution

uverse fiberoptic internet password

Tech that installed my fiberoptic line, modem, router, asked if I wanted to change password when he hooked it up. I said I would change it later. He said that if I change it then it won't be split into a 2.4 and 5.0 setup on my wifi. If I change pword then it will auto toggle between 2.4 and 5.0 bas

Questions

 • U-verse TV Account

79

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.