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Sign in to network

My device says I'm not signed in to network

Questions

 • Account & Usage

10

1

0

I HAVE BEEN OVER CHARGED $1,433.64 BETWEEN APRIL - NOVEMBER! Considering Legal Action at this point!!!

I have three issues happening with my bill: First Issue: During a chat on March 21, an agent informed me I could update my plan to the Unlimited Elite Plan that would add 280GB Hotspot Data and my bill would DECREASE. Below is captures of the chat transcript: AT&T Company Chat Transcript

Questions

 • Wireless Billing

47

4

0

Accepted Solution

Official Solution

RCS not working for all people since getting S22

Since getting my new S22, RCS no longer works with my wife. We are both on AT&T branded Samsung phones and using Google Messages.  We both have chat features enabled.  The only difference is that mine says it's "powered by AT&T" while hers says "powered by Jibe Mobile".  Does

Questions

 • Android

11.2K

522

Accepted Solution

Official Solution

Visual Voicemail problems with Samsung S22

I've been unable to use visual voicemail for the past week or so. I uninstalled it and tried to reinstall it, but google play store says it's not compatible with my device. I have a Samsung galaxy s22 ultra. I have also now have a constant notification that says I have a voicemail message, but can't

Questions

 • Samsung

1.6K

6

0

Visual Voicemail

Why does ATT continue to run customers in circles trying to set up Visual Voicemail? One thing that should be very clear. The Samsung S22 Ultra IS capable of visual voicemail. It is AT&T that does not support it on the S22U. They insinuate it is a problem with the phone, it is not. I spent hour

Questions

 • Device Features

152

7

Can I wait 30 days to activate a new phone?

I’d like to purchase the $5 deal on the iPhone 13. Is it possible to wait until Christmas Day to activate it?

Questions

 • Apple

38

2

0

Accepted Solution

Does anyone know how to report an employee fraud?

I was at a kiosk in a BJ's store. The woman working there took my husband's debit card and other information in order to pay taxes on cable services and to get into our account. The next day we had two charges on our bank account totaling almost $900.00. She was the only one who has had access to my

Questions

 • Data & Messaging Features, Internet Tethering

35

4

0

Portable hotspot need to add on I think.

I have the Turbo Hotspot 2 and I paid fifty bucks when I started it a week ago.. it's no longer working so do I need to add on more data with an prepaid card or what?

Questions

 • Plans & Features

15

1

0

Unlocked LG K92 Locked After Update

I bought an unlocked LG K92 phone full price from Newegg in May 2022, the device has worked well and features such as WiFi calling were working perfectly, i am a non ATT subscriber but my carrier is on the ATT network, ATT pushed an update to my device this past Friday night and a few updates last w

Questions

 • Other Phones & Devices

29

4

0

mobile data hasn’t been working for months, unable to text, use the internet but i can make calls

this issue started months ago and is still happening, it happened out of nowhere. I have unlimited data and I’ve tried everything. Please help.

Questions

 • Apple

11

1

0

Hello im trying to switch to at&t from cricket

Im wanting to know how much it will be to switch over and get a new phone

Questions

 • Samsung

19

3

0

Switched plan two days before end of cycle and my bill is almost $100 more...

I had to switch from 35g rollover family plan to an unlimited plan to upgrade my phone. I did this two days before the end of my billing cycle. I was shown on the new plan my bill would be less. I am also in the signature program through work. My monthly bill was $163 more! I was on with customer se

Questions

 • Wireless Billing

25

2

0

PÚK CODE HELP

How am I supposed to access my onliñe account when I try to sign into my online account from any device it says I have to put in the verification code? Obviously the problem here is I do not have access to that number because obviously that's the device I'm looking for the PUK Code. Essentially I ha

Questions

 • Samsung

30

4

0

Manager Evan at *611 won't honor price quoted by two different agents

I called *611 regarding the price quoted at the time we set up a third line on our account. Agent Jedrick spoke with my wife to add a line in August.  My wife printed out a record of their conversation.  I called and talked to Christie on 10/27/22 about what Jedrick had quoted.  She

Questions

 • Wireless Billing

30

3

0

Good I get a free phone with free service

Low income on Medicaid

Questions

 • Data & Messaging Features, Internet Tethering

19

2

0

Prepaid AT&T hotspot Turbo 2 Connected with no Internet

I have connected and set up my prepaid hotspot and I purchased a plan that is specifically for unlimited however when I connect to the hotspot (which has full bars of signal) It consistently says "not connected to the Internet" I have seen similar questions asked here but I have yet to come across a

Questions

 • More AT&T PREPAID Discussions

15

1

0

The ringer volume is low on my AT&T Calypso 3, when I try to call out

When I call out to someone on my Calypso 3 and I put it on speaker, I can not hear the ringing or anything until the person picks up on the phone.

Questions

 • Other Phones & Devices

9

1

0

Accepted Solution

International calling

I have international calling on my phone. But every time I try to call from the Bahamas ( where I live) it tells me I can’t make the call from here.  

Questions

 • Account Features

28

5

0

New service and ordered new phone

It’s been almost two weeks since I signed up for new service. I had to order a phone since one was not in stock in the store. It was supposed to ship Nov 14 or 15 but it hasn’t yet. Will it ever ship? There have been no updates provided.

Questions

 • Wireless Account

18

1

0

Problems using data last 2 wks

Hey y'all, I have a galaxy S21 5g and have been having issues connecting to anything on my data, no problem if on wifi though. It started the beginning of last week. Has anyone else had the same? I have actual data to use, it is turned on, not on airplane mode and I've reset the network settings. I'

Questions

 • Plans & Features

99

9

0

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