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IMEI (Edited as per Community Guidelines). WHAT IS MY EMAIL FOR THIS PHONE. i LOST THE SIM CARD
Questions
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Wireless Account
I have a website that sends an email to text my phone number at the AT&T SMS gateway txt.att.net. The email is sent as ##########@txt.att.net. This was working fine until just recently. Now the email fails, with part of the returned error message having Action: Failed and Status: 4.2.0. I'm g
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Data & Messaging Features, Internet Tethering
I’m logged into my account and trying to upgrade a phone but it keeps coming back saying to either call AT&T or visit a store. I tried to call the 800-331-0500 number but get connected to an automated line that only provides automated responses and text messages. Finally after repeating m
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Phone & Device Upgrades
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Official Solution
Are the iPhone 14, pro, and pro max pre order shipments delayed? Apple and some cell carriers are currently showing delivery dates in October. Curious if that apply to pre orders that were made on the first date Sept 9, or after.
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Apple
I traded in a iphone 13 pro max. Was told i got 1000 for it. Agent in store told me i had to get another little phone and the balance of the iphone of 237 wpuld be put on that phone. My husband pays the phone bill and wondered why it was so high. Thought because we had four lines checked tonight and
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Wireless Account
Got a call from att about the promotion to upgrade my s7 to a s23. They told me it would be completely free so I agreed and they shipped my phone this was all on 05-18-23 turns out that promotion was over on 05-12-23. So they sold me a phone under false pretenses knowing that the promotion was over
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Wireless Account
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Official Solution
Hi,If I roam internationally using ATT Wi-fi Calling, will incoming calls be charged? My AT&T Prepaid Elite Unlimited plan currently allows me to travel to Republic of Ireland. Because I have not purchased any international day passes, I have put my phone on airplane mode. After I enable Wi-Fi
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Account & Usage
I set up wifi, connect using my phone. Everything works fine, loads quickly, but games on sites do not start for me. Tell me the problem can be in wi-fi? I can't check on the mobile internet.
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Android
Official Solution
TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us Let me begin by saying that I have been an AT&T cellular customer since
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Phone & Device Upgrades
Why do I consistently have poor signal strength or my fiber optics service? *I am not purchasing anything else. I am less than 100 ft from the modem and have 2 green lights which means "poor" strength. I was duped!
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Network Coverage
I am not getting SMS messages from two banking institutions. Just recently switched over to AT&T. For one I account I don't receive the two factor authentication code text message when requested. However, when I went into my banking institutions website and deleted my number and re added it, I g
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Data & Messaging Features, Internet Tethering
Hello, I have the unlimited elite plan with free HBO Max. When HBO Max change to just Max they changed their tier structure. The unlimited elite plan originally provided access to the highest tier which included 4K content and Dolby Atmos sound. After the name change to Max, AT&T now only provid
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Account Features
Closed
Got a call from att about the promotion to upgrade my s7 to a s23. They told me it would be completely free so I agreed and they shipped my phone this was all on 05-18-23 turns out that promotion was over on 05-12-23. So they sold me a phone under false pretenses knowing that the promotion was over
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Phone & Device Upgrades
Accepted Solution
Official Solution
I get about 40 texts a day from spammers and I can't get them blocked
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Android
Son is moving to Grenada in August to attend St George's vet school. What plans do I need to add to his cell phone and mine? looks like $10 international daily for his cell (maxs out at 10 days?) and international monthly for my cell $15? and what about local calls, are those charged as l
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Wireless Account
I’m trying to setup an iPhone for a kid but it won’t let me get past the SIM required screen
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Apple
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Official Solution
I had a fraud investigation done on 6/29/22 by the AT&T Global Fraud Management Department, Account #(EDITED). I have received 2 e-mails confirming fraud had occurred, and that my Acct# would be revised to refund the fraudulent charges totaling $1,987.32. It has been over 6 months now, and I co
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Wireless Account
Someone opened an AT&T wireless account in my name and I am being billed for it. I've called all the recommended AT&T numbers (for fraud reporting, wireless, etc.) and AT&T reps keep transferring me to other reps who tell me they can do nothing for me. They told me to file an fraud repor
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Wireless Account
Can someone please tell me how you properly place a online order without it being canceled I’m doing everything correctly with information ssn dob my debit and credit cards match my name and address soon as I place my order it cancels instantly I don’t understand very frustrating and also I already
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Apple