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data manager

how can i set up times on and off to use data is there such option like for the wifi

Questions

 • Device Features

20

2

0

Payment method rejected

I am a wireless and landline customer of ATT.  I have been using the same method of payment (business checking acct) for many years.  In June, when trying to pay my bill using the same method as always, my payment was rejected.  I called in and spoke with 4 different people and they were finally abl

Questions

 • Wireless Account

812

9

0

Photos and gifs not being sent

I have a Flip 3 that has worked perfectly until about 3 days ago when I realized no one was receiving any photo or gif that I send. I can text without issue and can receive images. I use Textra as my messaging app, thought that was the problem and switched to default Samsung messages, still not work

Questions

 • Data & Messaging Features, Internet Tethering

531

6

0

Only buy from Sam's Club AT&T - here's why

I currently work as an authorized dealer for AT&T in Sam's Club and am making this thread because of all the misinformation surrounding the Sam's Club program and wanted to educate potential buyers with accurate information and highlight the benefits you get when going with Sam's as opposed to y

Questions

 • Phone & Device Upgrades

3.1K

29

Unlock phone

Hello AT&T team. I was gifted a phone by my friend in the US, Viginia. Please help me unlock the phone because I am now in a different country and I can not use another sim card. Regard Samuel

Questions

 • Samsung

23

2

0

ActiveArmor won’t allow me to setup

I can click on my identity but it won’t allow me to add any numbers or email addresses or my dl number

Questions

 • Device Features

10

1

0

Accepted Solution

Official Solution

Email to Text

Is SPF or DKIM required when sending email to text?

Questions

 • Data & Messaging Features, Internet Tethering

49

4

0

I Lost My Number AGAIN!

In May, I spent a long time contacting your customer service because I couldn't dial and even lost my account. I was told by your customer service that it was the problem in your system. Luckily, the problem was finally solved and I recovered my number and the money in my account. I set up auto-pay

Questions

 • Wireless Account

41

7

0

My phone shows 5G and LTE service but I have no data

I live in zip code 46996 in Indiana. Over the past week or so my phone will continuously show that I have plenty of service bars and 5G or LTE plus data service, yet the vast majority of the time I have extremely slow or no data and my phone will not browse on the Internet or send or receive emails.

Questions

 • Data & Messaging Features, Internet Tethering

15

1

0

Has anyone's Hotspot been taken over by another phone?

I have a Samsung Galaxy A11 and a Hotspot plan. A couple of weeks ago I could not access my Hotspot. The access button was grayed out. When I looked at the network, it showed a different phone and a different password. My phone had to be factory reset. How can I prevent this from happening again?

Questions

 • Wireless Account

11

1

0

I cannot activate WIFI Calling because ATT is failing to valid my address

I cannot activate WIFI Calling because ATT is failing to valid my address in my Galaxy Phone My address is valid and I confirmed with USPS when I moved in 6 months ago. How do I do for ATT to validate my address?

Questions

 • Samsung

23

3

0

My new iPhone is locked out and need my puk code and to change my contact email so I can sign into my AT&T apo

PUK code for 5705911283 and need to change my contact email so I can get into my at$t app

Questions

 • Online Account Access

8

1

0

Password change

I need to change my password but no longer have access to my old email

Questions

 • Wireless Account

17

1

0

Unable to connect Airtel signal

I have recharged with international roaming but after arrival to the USA, fort Wayne, Unable to connect to any network.

Questions

 • Network Coverage

14

1

0

New SIM card for existing device, plan, and number

I signed up for a data-only tablet plan but very stupidly broke the SIM card I received. A new one was supposed to be sent, but after 2 months of delays AT&T cancelled the order (so I’ve been paying for a service I don’t actually have). I bought a different AT&T SIM card elsewhere but have b

Questions

 • Account Features

18

3

0

Closed

Change password

I need to change my password but don't have access to my old email

Questions

 • Wireless Account

12

1

0

Accepted Solution

Official Solution

Wireless Usage Logs Not Updating

The wireless usage logs appear to be broken and/ or not updating. My text log is showing 0 texts, and my cell phone logs have not updated since yesterday. This appears to be the case for all three of my lines. Can you assist

Questions

 • Wireless Account

3.6K

9

0

Unlock services

I would like to know how I can unlock my att phone.

Questions

 • Android

27

1

0

Unable to use Apps with cellular data

Just upgraded to a new Galaxy S20fe and my apps won't work over mobile data, only when I have wifi. I have the mobile data turned on, and the allow 2G also. The phone and text work, but no internet whatsoever. I'm stumped.

Questions

 • Data & Messaging Features, Internet Tethering

212

5

0

Accepted Solution

Official Solution

buying phone online

I am looking to purchase a new prepaid phone. When I went to an ATand T store I was told they didn't have anything under $200.  I am happy to buy something online, but can I bring it to that store and they can set it up for me?

Questions

 • More AT&T PREPAID Discussions

127

2

0

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