I have a Samsung A11 and am purchasing a Samsung A13 from Wal Mart. If I put my old sim card in the A13, do I do that before or after using smart switch to transfer my data?

I recently noticed WiFi calling was disabled on both mine and my wife's phone - S22+ and S20FE. When I try to enable it the message "Loading, this may take a few moments..." is displayed for a couple minutes then just disappears, like it timed out or gave up. I have used WiFi calling on my home netw

I had attempted to switch my number from my prepaid account to my Fiancé's postpaid account (we have a note on the account giving permission) , but it was having issues and I was wondering if this could be because on the ACP benefit I have active on my account? And if so, how can I go about cancelin

My phone keeps updating and every time it asks if it can show me what it did, it's always useless (Edited per community guidelines). This time it deleted one of my favorite custom display features. Why? I was allowed to turn off auto-update and switch to manual with no limit to how long I could put

I no longer can receive texts from a friend whose number is not blocked for messages. Her number is also not blocked for phone calls. I receive calls from her and she can receive my texts. Her responses to me never arrive to Messages.

Hello, I have an HTC Inspire 4G. I don't have any issues calling any other cell phones or landlines, and only one person has trouble contacting me. His texts go through, but when he calls me it just rings a couple of times then goes straight to a busy signal. It doesn't ring at all on my end. One of

Hello, I just purchased a Google Pixel 8 Pro (Model GA04890) and I cannot get this to connect to AT&T's network to receive any data. I can make/receive calls & text messages just fine... But I cannot browse the internet when not connected to a Wi-Fi network. My questions are as follows: 1)

Hello, I recently received a discount perk through my planet fitness membership to receive a free phone with a trade in and I’m looking to claim the offer.

We just upgraded our daughter's phone but it is a Christmas present. How long do we have to activate new phone.  It came yesterday.

I require a sim card to activate new service and a new phone number on an existing unlocked phone with att wireless and later refill the plan using a PAYASYOUGO refill card purchased from Walmart Target Best Buy or other vendor online who, in turn, will provide me a refill pin via email in order to

CASE ID:        CM20231021_157228528 We have been an AT&T customer for over two decades. In October 2023, my family and I went to the AT&T Store to get upgraded phones. The agent told me that I’ve been paying twice for insurance on one of our phones for the pas

I submitted a request to unlock my iphone 10 and it has been denied because it says I have a past due balance, but I went to my account and it says I owe $0. Any idea what's going on? This is after the site was down several times. Any idea what's going on? I have seen many other complaints about thi

I bought this device on Facebook marketplace and was told it was unlocked turned out it was not is there anything I can do to get it unlocked

I’m at my wits end and don’t know what to do. I have spent countless hours trying to get through to AT&T and only being redirected to call another area. Nothing gets resolved. i am frustrated because my daughters phone was in perfect condition. We went to the AR&T store to trade the phone i

My phone isn't black listed, it is already paid and yet these people leave me on hold for 2 hours for nothing, I would appreciate if someone could unlock my phone for me, and remove all the AT&T stuff, that's all I ask (Edit: Also, I'm in Australia just in case that may be the issue)

My AT&T Photo Storage has stopped working and backing up my photos. I tried all of these Remove the app and reinstall it. ~ This will help refresh the app's connection and install the latest version of it.  Check your device's operating system. ~ It's important that your device is

I had this issue previously, and someone at AT&T had fixed this for me. This time it's an issue for my daughter. It seems I'm paying $40 extra.

Supervisor in escalations department hung up on me while refusing to listen to request all the while talking with no understanding as i informed her of the recorded conversation she said yes and hung up on me. Please call for I have been a customer for over 20 years with a business line home line an

I just got off the phone with one of the best people I have ever gotten ahold of through AT&T. Super sweet, genuine, and caring. I would really love to leave her a review!

I’ve been with ATT prepaid for 3 years, for the past 2 with my iPhone 13. In the past 4 months, I’ve been receiving delayed voicemails, about 2 weeks late. It’s so frustrating! I’ve tried restarting the phone, airplane mode, resetting network settings, and turned off call forwarding. What else can I