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Active Armor blocking spam

Is there a way to block repeative spams by a company’s name in addition to their phone number since each call comes from a different number but the same name?

Questions

 • Data & Messaging Features, Internet Tethering

9

1

0

Service in Murrieta

First what's going on in Murrieta? No service (phone calls) for four days and they just told me it won't be fixed until 8/12. Now, how can they have service out for one week and not tell the customers a single thing? Second, I've now chatted with at least 6 different people including two so-called s

Questions

 • Other Phones & Devices

51

21

0

dropping 5G & wireless call often

It seems at random times 5G & wireless call will drop. We restart our devices daily. Sometimes if we restart one or both will kick on, but not always. Sometimes we have to restart a phone 4-8 times per day. Any suggestions on why this happens or what to do?

Questions

 • Samsung

26

3

0

Fraud

does anyone know what I can do about a credit to my account that was promised but has never came to fruition? Here is the incident number: AT&T Msg: Incident #216076675, the promotion has been added to your account. It may take up to 2 bill cycles to appear on your bill. Thank you for choosing u

Questions

 • Wireless Billing

190

18

0

Accepted Solution

Bell phone cant use an ATT SIM

Hi My wife and I were travelling in the US and wanted to use ATT SIMs in our dual SIM phones, which are registered with Bell Canada. Thew phones are unlocked. My wife was able to get an ATT SIM i9n her iPhone. I have a Pixel 5 (with an IMEI number) and the ATT rep said my phone was unable to use

Questions

 • Account & Usage

50

6

0

My iPhone 11 is blocked from network use

I have been using my iPhone 11 for a long time and I have never had such a message   When I tried to call someone they told me my device has been blocked from network use. It was so frustrating that I couldn’t even use data or make phone calls and I cannot contact the person I bought the pho

Questions

 • Apple

24

6

0

AT&T are LIARS

I have had some issues with an ac unit which threw me behind a couple months, I was paying the past due amounts that the app said and come to find out it wasn’t taking care of the full past due (lady said late fees and such). So had two part arrangement and I needed the second part to be held out to

Questions

 • Wireless Billing

77

14

Transfer a current line to new prepaid plan?

I am on payment 25/30 with my current iPhone. I currently have Next on this line. I made special trip to the AT&T retail store to ask if I can transfer this line out even though it’s still being billed. I was told I could. Same day, port my number out even with balance owed. [he just reminded m

Questions

 • Wireless Account

20

5

0

Ever got my FAN Pin

Hello I am trying to create my accouterments at the att app but it’s asking me for a FAN pin but I never got one in my email. This is for a business account. I have been given different number to call and no one has been able to help me, it’s become very frustrating

Questions

 • Online Account Access

12

1

0

Can't make phone calls with new Samsung Galaxy S21

I changed phones from pixel 2 to Galaxy S21 a couple days ago. Everything, including messaging, browsing on wifi and data, and receiving calls all work flawlessly. However, I cannot place outgoing calls. No matter what number I try, an automated operator says "your call cannot be completed as dialed

Questions

 • Samsung

20

4

0

AT&T making things impossible for military members

Texas state law (along with most other states) state that a drivers license remains valid beyond the printed expiration date when accompanied by a valid military ID. AT&T ignores this law and rejects military members with a valid driver license for no valid reason. This is unacceptable AT&

Questions

 • Wireless Account

47

7

0

Suspended Service

I lost my phone... filed claim. Got the new phone. But also found my old phone. Old phone is fine, so I sent back the new phone. Now I can't reactivate my old phone. Help please 🙏🏽

Questions

 • Samsung

19

2

0

It's not you, it's us. We hit a snag and can't show your info right now. Try refreshing your screen to see if that works

I'm trying to get my PUK code because I accidentally put in the wrong sim pin too many times. I'm military and deployed right now, so I have no service to call AT&T. I was told to go online and get it through "manage devices and add-ons" and I'm trying and trying but nothing is happening. Instea

Questions

 • Wireless Account

19

2

0

Accepted Solution

3G TO 4G ACCOUNT CLOSED WITH MONEY BALANCE TAKEN

3G to 4G switch over closed my account and kept my $518. Was told there is no solution to this issue. Hundreds of people have been affected as il have read on this forum. What do you sat At&T??? 

Questions

 • Account & Usage

48

4

0

Text Message Problem

Hello, I can't receive text messages in China. How can I fix this?

Questions

 • Data & Messaging Features, Internet Tethering

14

1

0

Why is my order on hold

Why is my order on hold I need you to send me my link to my email address so I can upload my ID verification

Questions

 • More AT&T PREPAID Discussions

16

1

0

5G connection slower than 4G LTE

I just got a Pixel 6a which is 5G capable less than a week ago. I live in Zip 74137 and my 5G speeds are generally around 0.50 up and around 25 down.  That's worse than the Note 8 using 4G LTE that I just traded in.I called AT&T JUST NOW to ask why the 5G icon is showing but the speed is n

Questions

 • Other Phones & Devices

5

0

0

Accepted Solution

Would the 30 day cruise add on pkg be useful on an Alaskan cruise?

I'm not sure that I understand the benefits that the add on cruise pkg from ATT will actually give me. We are traveling to Alaska this fall on a cruise with NCL and have heard that cell service is not great and very limited (even when unlimited somehow). We were not sure if we should just get a bett

Questions

 • Network Coverage

31

3

0

Billing

For over a year I have been getting charged for lines I paid off to cancel early or just canceled service to ones that were out of the instalment period and after the timeframe obligation associated with the line. I have spoken to someone at ATT on multiple occasions each on telling me that its hand

Questions

 • Wireless Billing

25

3

0

data manager

how can i set up times on and off to use data is there such option like for the wifi

Questions

 • Device Features

19

2

0

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