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Active Armor blocking spam
Is there a way to block repeative spams by a company’s name in addition to their phone number since each call comes from a different number but the same name?
Questions
• Data & Messaging Features, Internet Tethering
Service in Murrieta
First what's going on in Murrieta? No service (phone calls) for four days and they just told me it won't be fixed until 8/12. Now, how can they have service out for one week and not tell the customers a single thing? Second, I've now chatted with at least 6 different people including two so-called s
Questions
• Other Phones & Devices
dropping 5G & wireless call often
It seems at random times 5G & wireless call will drop. We restart our devices daily. Sometimes if we restart one or both will kick on, but not always. Sometimes we have to restart a phone 4-8 times per day. Any suggestions on why this happens or what to do?
Questions
• Samsung
Fraud
does anyone know what I can do about a credit to my account that was promised but has never came to fruition? Here is the incident number: AT&T Msg: Incident #216076675, the promotion has been added to your account. It may take up to 2 bill cycles to appear on your bill. Thank you for choosing u
Questions
• Wireless Billing
Accepted Solution
Bell phone cant use an ATT SIM
Hi My wife and I were travelling in the US and wanted to use ATT SIMs in our dual SIM phones, which are registered with Bell Canada. Thew phones are unlocked. My wife was able to get an ATT SIM i9n her iPhone. I have a Pixel 5 (with an IMEI number) and the ATT rep said my phone was unable to use
Questions
• Account & Usage
My iPhone 11 is blocked from network use
I have been using my iPhone 11 for a long time and I have never had such a message When I tried to call someone they told me my device has been blocked from network use. It was so frustrating that I couldn’t even use data or make phone calls and I cannot contact the person I bought the pho
Questions
• Apple
AT&T are LIARS
I have had some issues with an ac unit which threw me behind a couple months, I was paying the past due amounts that the app said and come to find out it wasn’t taking care of the full past due (lady said late fees and such). So had two part arrangement and I needed the second part to be held out to
Questions
• Wireless Billing
Transfer a current line to new prepaid plan?
I am on payment 25/30 with my current iPhone. I currently have Next on this line. I made special trip to the AT&T retail store to ask if I can transfer this line out even though it’s still being billed. I was told I could. Same day, port my number out even with balance owed. [he just reminded m
Questions
• Wireless Account
Ever got my FAN Pin
Hello I am trying to create my accouterments at the att app but it’s asking me for a FAN pin but I never got one in my email. This is for a business account. I have been given different number to call and no one has been able to help me, it’s become very frustrating
Questions
• Online Account Access
Can't make phone calls with new Samsung Galaxy S21
I changed phones from pixel 2 to Galaxy S21 a couple days ago. Everything, including messaging, browsing on wifi and data, and receiving calls all work flawlessly. However, I cannot place outgoing calls. No matter what number I try, an automated operator says "your call cannot be completed as dialed
Questions
• Samsung
AT&T making things impossible for military members
Texas state law (along with most other states) state that a drivers license remains valid beyond the printed expiration date when accompanied by a valid military ID. AT&T ignores this law and rejects military members with a valid driver license for no valid reason. This is unacceptable AT&
Questions
• Wireless Account
Suspended Service
I lost my phone... filed claim. Got the new phone. But also found my old phone. Old phone is fine, so I sent back the new phone. Now I can't reactivate my old phone. Help please 🙏🏽
Questions
• Samsung
It's not you, it's us. We hit a snag and can't show your info right now. Try refreshing your screen to see if that works
I'm trying to get my PUK code because I accidentally put in the wrong sim pin too many times. I'm military and deployed right now, so I have no service to call AT&T. I was told to go online and get it through "manage devices and add-ons" and I'm trying and trying but nothing is happening. Instea
Questions
• Wireless Account
Accepted Solution
3G TO 4G ACCOUNT CLOSED WITH MONEY BALANCE TAKEN
3G to 4G switch over closed my account and kept my $518. Was told there is no solution to this issue. Hundreds of people have been affected as il have read on this forum. What do you sat At&T???
Questions
• Account & Usage
Text Message Problem
Hello, I can't receive text messages in China. How can I fix this?
Questions
• Data & Messaging Features, Internet Tethering
Why is my order on hold
Why is my order on hold I need you to send me my link to my email address so I can upload my ID verification
Questions
• More AT&T PREPAID Discussions
5G connection slower than 4G LTE
I just got a Pixel 6a which is 5G capable less than a week ago. I live in Zip 74137 and my 5G speeds are generally around 0.50 up and around 25 down. That's worse than the Note 8 using 4G LTE that I just traded in.I called AT&T JUST NOW to ask why the 5G icon is showing but the speed is n
Questions
• Other Phones & Devices
Accepted Solution
Would the 30 day cruise add on pkg be useful on an Alaskan cruise?
I'm not sure that I understand the benefits that the add on cruise pkg from ATT will actually give me. We are traveling to Alaska this fall on a cruise with NCL and have heard that cell service is not great and very limited (even when unlimited somehow). We were not sure if we should just get a bett
Questions
• Network Coverage
Billing
For over a year I have been getting charged for lines I paid off to cancel early or just canceled service to ones that were out of the instalment period and after the timeframe obligation associated with the line. I have spoken to someone at ATT on multiple occasions each on telling me that its hand
Questions
• Wireless Billing
data manager
how can i set up times on and off to use data is there such option like for the wifi
Questions
• Device Features