I recently bought a new at&t physical sim card to switch carriers, but I completely forgot that my new phone supported only esim, and don't have the receipt for the sim card that I bought. Is there any way to just switch my physical sim to an esim once i activate it?

2 weeks ago my phone number was fraudulently stolen. I went straight into an AT&T Corporate Store.  They were able to locate the number and said they could get it back but it would take up to 5 days.  I have heard nothing since.  I have made countless calls and been into the Corp

All my texts are gone. How do I retrieve them.

My iphone 11 was stolen 3 weeks ago. I went to the AT&T store in the New Orleans CBD and explained what had happened. The employee looked up my account and told me that a replacement would be  covered by my insurance. I’m poor. I gushed gratitude. I expressed that I wouldn’t have been able to afford

1- my plan is set up for autopay. No big deal, I don’t have to worry about it. I log onto my ATT account this morning for the first time in 22 months and am surprised by a couple of charges. Apparently when you chose to pay $8.99 for insurance which is what ATT advertises. They will also charge you

How do I fix this error? BUSINESS_SMB_SOC_CODE_MISSING

I have two phones on my account. When iPhone 14 came out I ordered them through ATT and used the trade in option to send the iPhone 12's back to ATT.  One phone was processed quickly, and I received a $1,000 credit that is applied over time.  The other was not provided a credit.  Bot

First of all, I have 3 tablet plans. None of which can receive SMS (I do not have voice service with at&t). For three weeks now, I've been trying to obtain a SIM/eSIM for an iPad mini 6 (2021) I received as replacement for one that malfunctioned through AppleCare+. It has been a nightmare from t

iI have a pre paid refill card the PIN number is not visible both the retailer and phone company keep sending me back and forth to each other

I received a text message from a number that had a code in front of it when I looked at my history online. The code was CODE62508

How to recovery old pic from a iPhone14pro max help I lost pictures I needed for court

On November 18th I went to my local At&t store with my wife and my four year old daughter to get an upgrade for our phone. When we got to the store there was an employee who had helped us earlier that day, but unfortunately, he was with another customer at that time and was not available. There

I have an iPhone XR currently running IOS 16.6.1. I have a job where I go into airplane mode multiple times per day. The past few weeks, when I have come out of airplane mode, I haven't been getting all my text messages. I get my iMessages, but I don't get any SMS messages. I receive SMS messages fi

I'm looking for my call log history for August 14, 2023

I suddenly have 3k texts and about 200 call forwarding things on my bill from the same number. Call forwarding is turned off. And suddenly my wife who always used more data etc is now down to just 2-300 texts and had 14-15gb of data used down to like 3gb. What’s going on

I have AT&T DirecTV, fiber internet and also had a prepaid cell phone(yearly plan-Last paid on Oct 2023). Couple of days back I had to switch prepaid to a different provide due to network issue. I just used 1 month of service after paying full annual amount. Now I am seeking refund(prorated ro

So I was having an issue placing my order. Since the end of July I tried placing an order for a 15 Pro Max - 1TB in Blue with new service at AT&T. I have two iPhone 15 Pro Max models with Verizon, but am trying to switch and don't know what i'll do with my old phones yet. Probably trade them in. Any

I don’t have the funds to pay my bill would I be able to get a credit for my bill this month ?

I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days.  I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.  

I have used conditional call forwarding for years 61, 62, and 67. With the latest iOS update this feature does not work. Unanswered calls for example still get voicemail left on my iPhone and don’t get forwarded to my other phone number. *21 (forward ALL calls) works, but this doesn’t suit my needs