Hello, I recently switched from Verizon to AT&T. When I switched over, I specifically asked if there would be any fees from Verizon as I did not want to switch if I was going to get a big bill.  The salesperson assured me that AT&T would take care of everything as long as I sent my

I am trying to find out how I can switch from AT&T prepaid to AT&T contract with family plan

There seems to be something not working properly between the Apple Watch App and the Series 7 Cellular Watch. After many failed attempts to setup Cellular, the ATT website FINALLY resolved within the Apple Watch App and allowed me to add the watch to my ATT wireless plan.  Now that is all don

Hi I bought new Samsung galaxy s22 from Samsung Canada and I have AT&T prepaid card and I don't have 5g signal in USA. Can you please help with this? Thanks.

I applied for an att phone, I got denied due to my credit. Am I able to bring my own device and then upgrade if I'm on time with payments?

I have been an ATT customer for years. Maybe close to ten years. Liked the easy service at stores and the help. The company is going down the wrong path. We traded in and had to order 3 iPhone 15 and we bought 2 month gen watches. We followed all instructions to package and use slips provide to send

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I need help obtaining the puk code for my sim card

Good morning, how can I change my passcode? I don’t even remember setting one up in the first place ? I don't even have a social security number to change my passcode. Now how can I change it. If I call customer service they are telling they can't help me in this and telling to go to store at store

On October 15 I spent $1,014.79 at AT&T Ocala, FL. the store manager (Tiffany) assist Me with the new account. During transaction I realized they "did not have in stock" color phone that I wanted. Tiffany then states "I can order the other phone, but You will need to do new purchase ($870+) in o

I have been trying to upgrade a phone through the website for months now but it keeps bringing up the same error: Uh oh! Something went wrong Please call us at 800.331.0500, so we can help with your order. CATLG-BUS-ERROR-20029 The accounts page used to work fine and recogniz

Hi! I recently ported two lines in from another carrier and one was a phone trade. I was sent a trade in kit, but the only shipping label received was the one below to Pitney Bowes. Is this the label I use to send my trade or should I have received another label? Wasn't sure if this one was for ret

My autopsy is processing on the 21st. This is not a good time for me. I get paid on the last day if the month and would prefer to have it process on the final day of the month instead. Is this change possible?

Hi! Just trying to understand how the trade-in process works. The ATT sales team contacted me regarding upgrading my device and turning in my current device which is an iPhone 11. I traded in my device and now they are saying it’s an activation lock on the phone in regards to find my iPhone, which i

GSM:850/900/1800/1900WCDMA: B1/B2/B5/B8TD-SCDMA: B34/B39LTE-FDD: B1/B2/B3/B5/B7/B8/B12/B17/B20LTE-TDD: B38/B39/B40/B41(100MHz) does this or do these or will these specs work with at&t?

Hello hoping to get some help because me and my dad have been on the phone with your customer service constantly trying to figure out when we will get our credit it has been perhaps months trying to get our credit for the trade ins everytime we call they tell us something different last time we call

I made an insurance claim for a device and paid the deductible ($130). I made the claim because the back glass of my phone was shattered badly. I promptly returned the damaged device once I received the replacement. Since i returned the device, AT&T has reached out to me at least 3 times askin

The Playstore has multiple apps labeled as ATT, where can I find the real deal?

What is the difference between gsm and automatic in text messaging center? There is one more option that I can't recall right now but what is the difference in these settings and which setting should I be using?

My dad's phone got wet and we switched his SIM to a new phone that's the same exact model. We just went through a BIG ordeal when his original phone & SIM card got damaged and he lost all of his contacts because they were only saved on the phone. So, I MADE SURE when I put his contact in this p