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transfer of billing responsibility from business to personal

Hi! I've called the CS line multiple times and I got different answers so I'll ask here too. I have a business number that I want to transfer to a personal account. I don't have personal account originally, so when I call the CS line, they make me a new account. Then, they make me buy a new persona

Questions

337

7

0

VERIFICAITON: Alternate way to Verify my Account?

Hello, can you help me? BECAUSE OF THIS STUPID VERIFICATION PROCESS, I have not been able had a phone in almost a month. Same thing happened where AT&T can't send me a text message with the pin because the phone is broken. And they will not verify my security question answers -- won't say why -

Questions

31

2

0

ID verification

How long does it take for ID verification

Questions

396

2

0

Are prepaid accounts depriorititzed for service?

After the quality of my cell reception declined significantly, I went to three different AT&T stores where I was told that it was because I have a prepaid account and that such accounts are "de-prioritized." I chose this plan because I am capable of paying a year upfront and don't require very

Questions

42

1

0

Accepted Solution

I can’t unlock my phone because it says it’s lost or stolen

Hello, I live in Ukraine, I bought myself an iPhone xs, I wanted to unlock it so that I could use any SIM card and on the website it says to me that the phone was lost or stolen, I don’t know how and where it was lost, but it seems to me that it was either lost or stolen he was in the USA somewhere

Questions

41

6

0

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Official Solution

Closed

Can an AT&T prepaid phone be used on a postpaid plan?

If my current iPhone where to die, could I purchase a prepaid AT&T iPhone SE and expect it to work? In other words, if I took my postpaid SIM card and put it in the prepaid phone, would it work? Thank you!

Questions

4.9K

2

0

Can't Load Utility Website

I am trying to load my utility website to make a payment and view my bill but I keep getting the ERR_TIMED_OUT error. I've checked with my utility company and they have no issue loading the website and only other people who have AT&T have had this issue loading the website. I am so confused as t

Questions

33

0

0

Accepted Solution

Official Solution

What does this mean

Receive a message ca12056 when calling a number what does it mean

Questions

1.7K

3

0

Accepted Solution

Official Solution

Change my number which is in line, to a different at&t account - effect on monthly payment

I am a line holder in an AT&T account and they are planning to close the account. So I want to shift my line to a different account. I have an iPhone which I got at a discount and paying the discounted installments in the current line and account. Will that discount on my monthly installment for

Questions

566

5

poor cellphone coverage

We live at 4735 Summerlin Place in Longmont, CO. It is located in southwest Longmont near Highway 119 and Airport Road (Somerset Meadows). We have lived here for four years and continue to get poor cellphone coverage, particularly when driving out of the neighborhood. Typically, we have dropped call

Questions

32

1

0

I ready bought a prepaid card can I not use it

I already bought a prepaid card at Walmart can I not use it on this phone and why not

Questions

19

1

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Att breach

Other than suing att due to my personal info being leaked are there other options?

Questions

46

4

0

AT&T is not unlocking 3 phones that have been paid off and meet ALL the requirements for unlocking eligibility

AT&T is not unlocking my 3 phones. I am now missing business calls because of their unethical behavior.  My phones have been paid off for over a year and I owe ZERO money.  I can only assume because I am switching to another carrier that they are playing games.  Very unethical if

Questions

22

1

0

I do not get notifications when I receive a voicemail

I do not get notifications when I receive a voicemail. I do not have the option to turn notifications on or off.

Questions

30

3

0

Accepted Solution

Actual Fraud and Security Form Link

When you call the Fraud and Security line that's posted here: https://www.att.com/support/article/wireless/KM1159583/ You eventually get to a recording that says they no longer accept reports over the phone, so instead they provide you with a link to report the fraud or a phone number which gets y

Questions

12.4K

4

Healthcare discount doesn't apply for others working in the Emergency Department?

Hi there, I am a state licensed radiology technologist working in Washington state. I was told I could receive a healthcare discount because of this. At the store they said I needed to work in the emergency department which I do. I am not a nurse but I work in the same environment caring for the sam

Questions

29

3

0

Closed

AT&T Credit Bureau?

Wondering what credit bureau(s) do they use?

Questions

19

1

0

Geo-location advertising on ATT network.

Will you please direct me to a person that handles geo-location advertising including banner ads? My interest as a small real estate broker in AZ is to pop up on phones using the ATT network in greater Wickenburg AZ area.

Questions

29

4

0

myvehicle.att.com does not work

Logged in to myvehicle.att.com - If I try to update my payment information or my data account, I get the following error:Unfortunately, there was an issue processing your request. Pleaser try again later. If you require additional assistance, please contact customer service at 1 (866) 595-1242 I ca

Questions

924

9

0

how do you upgrade?

I want to upgrade my plan to 5G. I'm a prepaid plan. One line. Had the account for years. I can't find a button to click to upgrade.

Questions

28

2

0

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