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I bought an international travel addon but it has been applied to my primary number, but I need to use it with my secondary number of my family account. What can I do to change it? Thank you
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Plans & Features
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Hi I have traded my IPhone 11 and got my IPhone 14pro max where there was a trade in offer 800$ off and the payment is up to 3 years I would get all credit back initially and I was happy too the mobile After 2nd month of use I received my bill and no credit value for old mobile ($25) added to
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Phone & Device Upgrades
I took the bait and decided to switch carriers. AT&T sent us our new phones with the attached instructions. I live in Hawaii and when I called I got a message saying I need to call between 7am and 9pm CT. I called today and got a recording if I didn't want to hold I can have them call me back; but w
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Wireless Account
Good afternoon I am currently in the US and I cannot receive any messages from my banks which I need in order to access my account with them. I have all the international adds on I could add but still nothing. I made sure my iPhone is also the latest version and that my roaming is on. I don't kno
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Data & Messaging Features, Internet Tethering
Hello my cellular data is not working and ive done all the resets and troubleshooting possible and I don’t have the account name and pw so I can’t login to see what is wtong
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Apple
Oh I have an iPhone 12 pro plus I have a iPad 2015 and I have a MacBook Air. I would like to trade in all devices and put money toward upgrades. I got the phone and the iPad through a special deal AT&T had. Is there any such thing anymore?
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Apple
I bought a pixel 7 online from Facebook marketplace, how can I get an e sim card and get my new phone activated from att and/or Xfinity?
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More AT&T PREPAID Discussions
I’m trying to trade in three Apple devices to upgrade down. iPhone 12 max pro. I’ve had MacBook Air.
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Phones, Tablets & Devices
Ji I have a Samsung galaxy S23 Ultra. lately when i am talking to someone on the phone i cannot not then for about 10 or 15 seconds (its like i think my call was dropped and then i can hear them. like yesterday it happened and i kept saying hello are you still there and after not hearing them i hun
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Samsung
I transferred my iPad to another carrier and that canceled my installment agreement. Can I transfer back to AT&T and reinstate payment plan?
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Wireless Billing
Accepted Solution
hi. i have a 5-person family line. all phones are paid off except mine which is a trade in offer 14 max. i get wireless credits each month. i want to give my dad my 14 max and buy a new iphone 15 max from apple store. will i lose my wireless credits if that phone isn't on my specific number? my dad
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Wireless Billing
Hello, so I am an authorized user but not a the account holder. I want to leave a note in the account that me and (another person in the account) are transferring our bill into a new account. The problem is that I don’t know the 4 digit number. Is there any way that I can do it without talking to t
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Wireless Account
The coverage goes in and out depending on the location you are in at Flying Horse Ranch subdivision. Flying Horse located on the north side of Colorado Springs, east of the North Gate exit on I25.
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Network Coverage
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paid, in store, tax charge on new pixel phone. postpaid plan. phone delivery in a week or more. Meanwhile, I can't create or login to my new customer at&t account online even though i verified email. Tried to sign up for AARP benefit signature program. After several attempts to upload my AARP ca
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Online Account Access
I purchased my Z Fold5 directly from Samsung, an AT&T model with online activation where I specified it was replacing a current AT&T phone. I did this last week, and on Monday the following week, the new phone was activated prior to being shipped and without any action on my part. I c
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Samsung
I bought a new phone and it’s through Verizon. It’s locked through Verizon. So I asked to port my number but AT&T said I had to reactivate the phone and then I can transfer the number. I activated the phone through their calling service and they charge me twice for the $30 plan (Ive tried callin
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Account & Usage
Accepted Solution
I have decided to get the 15 pro max! I'm currently paying for my 14 pro max on installment plans at AT&T for 36 months for $2.78/mo. I got $1000 off the 14pm cause of a trade in a device. I didn't plan on upgrading but I just decided to. Obviously I don't want to pay off my high balance on my
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Apple
As stated above, I returned my phone, the case, and screen protector I purchased when I upgraded my line. I upgraded to the wrong phone so I returned my order. It has been 7 weeks and I still have not received a refund for any of the items! I even received an email from ATT saying they received the
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Wireless Billing
I am an international student, and I’m looking to get a line and trade in my device as well, would I be able to do it?
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Wireless Account