My Samsung phone is supposed to have an unlock app on it. Got prepaid phone, now want to switch carriers. Unlock request must be done through app I cannot download for my version of phone. Anyone else with this problem?

Hello I'm considering getting a new iPhone 14 Pro Max with a trade-in promotion. The phone I'm trading in is still on the installment plan. Do I have to pay off first before the trade-in? I read the terms&condition, it says nowhere that the trade-in phone should be paid off first. So, is it

My entire family keeps going into sos mode lately. We've lived in the same house for over 10 years and nothing on our end has changed. There's a tower a minute down the street, and my Samsung never did this. This an apple issue? Again, is all of us with iphones... Not just one of us. Please help

okay sometimes when i am on a call all of a sudden i cannot hear them and i think maybe they hung up but then they call me back and say i could hear you saying hello you still there. or today when i was talking to someone all of a sudden they hung up. then he called me back and said he could no long

I have had AT&T for about 10 years and I can completely disgusted with the way they over charge people. All the hidden fees and (Edited per community guidelines) makes no sense. Not to mention I get the nurses discount and still pay over $400 a month is outrageous. Customer service (Edited per commu

I seem to be going over my 100GB wireless internet usage every month. After looking at AT&T's logs for wireless internet usage, I found that on 46 occasions since Dec. 3, I have specific "450.0MB" usages on it, which is 21GB in and of itself!!!!  I would like to know if anyone else has exp

I am trying to submit my request to unlock iPhone 15 Pro purchased from Best Buy. However, while I am entering my information, unlock system shows "Looks like the IMEI number you entered doesn’t match an AT&T device. Please check your IMEI number by dialing *#06# or look for the number under yo

Samsung Galaxie S6 Active After installing VM Viewer I am asked for my phone number and PIN.  After entering I receive "Login Failed - Incorrect number or PIN.  Please ensure you have an account and check your setting are correct" I resent the voicemail password via the website and the new password

How can I get detailed reprinted wireless phone bills for the last 5 years?

Trying to carrier unlock a s22+. The buddy I purchased it from upgraded through att and sold me s22+. It's been over 30 days since he upgraded. Unlock request not going through because it says installment plan not paid off. Other IMEI says it's still active on another account. He says the s22+ is no

I purchased a new iPhone12 by myself (my company paid for that) on May 2022. NOT from AT&T. Then I switched my AT&T plan to prepaid plan sometime in June, and started to use my new phone with the prepaid plan. The reason is because I planned to travel to Japan in June 2022, and I want to

On my computer, each time I try to log into my new wireless account (at ATT.COM) it takes me to my Direct account and then auto logs me out.  Something is linking the two accounts and then causing this problem.  How do I separate them?

I bought an AT&T TCL Classic flip phone. I paid for service using that phone. However, I don't know my new number. I;m not sure what to do.

I need someone to reset an upgrade on one of my lines so I can trade my current device in for the new iPhone. I have reached out several times on chat and over the phone, but nobody has been able to give me a resolution. I had a previous preorder to pay for the phone full price, but I cancelled this

So, my text log for the 2 lines on my account used to update every couple hours at least. Recently though, it is nearly 2 days behind, which makes monitoring my lines quite difficult. Call logs are okay, but text logs are significantly behind, both online & in the app. Is there any way to fix th

My number is on a prepaid plan and I need to use Google Voice to receive text messages from this number when traveling abroad. How do I set up call forwarding? And what are the charging rates?

I asked for an Upgrade to the iPhone 15 pro from my BYOD iPhone 14 pro and for some reason when they couldn't verify my ID the whole order was canceled. Now my account shows 36 repayments left on my existing device! Both in store and customer service cannot help. What should I do?

Why is the “data” usage option not available? Why am i not able to view text logs l Hello. The option to review my text usage is unavailable.

I have an alcatel cingular flip2 device. The phone suddenly kept restarting. I shut it down and restarted and it stays on for 10 sec before restarting again. Is it a memory issue?

All major carriers both in USA and India allow wifi calling. I am not sure why AT&T blocked India for Wifi calling. I am an existing AT&T user planning to switch to a different network because of this issue. I like AT&T a lot but because of wifi calling option I have to move to a differe