What info will I need to provide the new phone company when I want to take my existing phone to Consumer Cellular. I currently pay as I go with At&t so therefore do not have any sort of service other than the go phone prepaid service. Will i need a transfer code and have no account number that

I suspended my grandsons phone as a punishment. What services can he still access? 

Under my saved wifi on my Apple13 Iphone under known networks there is a section called managed networks. Under that is AT&T Wi-Fi Passport with the locked symbol on it next to the ion symbol. When I click on the symbol it is toggled to Auto-join and private Wi-Fi Address.  Okay my questio

I purchased a prepaid SIM card from Best Buy, which I activated online.As I didn't have time to enter the SIM card while I was in the US, I had to start it from Mexico.I received the number, activated the account, and paid successfully.Because it was roamed, I was able to utilize it as Telcel. (But

my phone broke cant use the screen my att 4 pin wont work and it says its still set to the pin for when i activated it but i don't have that pin saved i changed it but its not getting verified. my contact email is also not working my number is not getting verified even though i have everything saved

I went to staples to trade in the phone and today I received it back I turned the device into staples about two weeks ago and the returned it ? In the same packaging I received to use to trade device in I’m confused on what should I do with it now??

I deactivated my physical SIM card for an e-sim, I then deleted my esim because the “use this line” toggle on my iPhone wouldn’t stay green (on). So now I have no sim but I can not access an att store in person to resolve this issue.

Can I buy my min for next month and still have my min for the reset of this month?

How do I reactivate a phone that was reported as stolen but I found?

Suddenly my accounts (bank, Amazon) send the OTP for two step verification but my cell phone isn’t getting them. Any ideas??

We had internet problems at home they sent a technician to my house and another guy came with him. I asked why he was here he said to make sure everything was right with the technician.  One think led to another he convinced us the switch to Att.  I was to get 5 new Apple 14 phones we pai

I have a iPhone 13. Cell service at my home is bad. I have Wi-Fi Calling turned on. I can send text's but I can't send or receive attachments. Can I receive and send attachments? If so, what adjustments do I need to make?

Hi, I can't send pictures or emojis to any android users. I see a green line that keeps increasing and then receive a notification that delivery failed. I've tried everything to fix it but nothing has worked. Is there something on the wireless side on AT&T's network that would prevent me from do

My hotspot is out of data. Trying to gain access to my account to make payment, but it’s forcing me to receive messages to the hotspot number which is not accessible. Please advise

Hello!I Purchased a Cudy - 5G SA/NSA AX3000 Wi-Fi 6 CPE, Model: P5 and purchased the 50gb Prepaid data plan from AT&T.I have gone through 3 SIM cards with no luck getting them activated to my account. The third SIM card was put in this morning and I had 4G Cellular service until the AT&T re

We have a business account that was setup years ago, and need to change the mailing address and the point of contact. How do you escalate this to get the proper assistance?  The normal customer service number is unable to help.  One of our engineers is assigned the phone, and if we try to

Can I Activate pre paid device and sim for existing account

I want to report poor cell coverage in the 48867 zip code. I get 1 to 2 bars of LTE at my house, and the same in town. This is ridiculous in this day and age. I’m hoping this area will be updated soon with 5G coverage. I can’t even do a simple google search if I’m not on Wi-Fi. I’m thinking of swit

I need to access my international account and for security reasons the bank sends a SMS text message. I just called the bank and we did a couple of tests but no SMS has been received. The bank employee said that the issue is with the carrier in the US who blocks the+00000 sender .... can anyone plea

I need Network/Carrier unlock pin