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Couple of months back changed from Credit card to debit Visa. Still got a reduced discount. What am I missing?
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Wireless Billing
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Official Solution
I bought a Prepaid sim card and service and I was prompted that my phone is no longer supported by att is there anyway to override this
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Samsung
Is the prepaid $30 monthly plan compatible with Pocophone F1?
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Phones, Tablets & Devices
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I have ATT prepaid and I would be in India in a day. Would there be any service on my phone ? Is there a plan which I can use to enable service while staying in India ?
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Plans & Features
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Sorry if this is in the wrong category, I can’t figure out where questions related to orders should go on this forum. If it’s wrong please let me know. But okay, question— I placed an order around 4:30pm today (Tuesday), and immediately got the text to verify my ID with pictures. I did that, and it
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Wireless Account
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Official Solution
I brought my own personal phone to at&t and didn't like the service. Now my phone is locked to at&t and they won't unlock it. What can I do?
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Other Phones & Devices
Please call me to talk about another way to get my refund. I’ve tried using it at several places.
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Wireless Account
So i made an insurance claim on my iPhone 12 and they sent me a iPhone 13 as the replacement, I was wondering if i could trade in the 13 when the 12 is still being mailed to att, the website says the imei is unable to be traded in but doesn’t give me a reason.
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Phone & Device Upgrades
I forgot to take out the Sim card of the next up trade in device before sending back to AT&T. The new phone uses eSim and is already activated. Will AT&T just destroy the physical Sim once received? Does it affect the trade in device?
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Phone & Device Upgrades
I have the highest tier of unlimited data on my iPhone 12 ProMax. I work in a busy area of SE Houston and frequently have full bars of coverage on my phone. However, I get less than 1mbps download most of the time. I think it’s due to the bandwidth of the towers, since I am close to a tower with ful
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Network Coverage
The North Lane Refund card does not work. I cannot activate it online (login.northlane.com/ATT)- when I put in the information it says that they cannot process my request. I have tried calling the number listed in the packet and on the back of the card (877-200-8555) as well as in the activation inf
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Wireless Billing
I traded in an IPhone 11 Red phone for an IPhone 14 Pro in Feb 2023. I purchased the phone from an AT&T store and did the trade in via UPS. The initial trade-in offer was for $800 as evidenced by an initial 2 months of credit $44.46(2x800/36). The next credit was for $22.23. At around this time,
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Phone & Device Upgrades
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I have an iPhone 11 and no cellular service at my residence. iMessages will travel via wi-fi but not SMS to Androids and Google phones. One out of ten attempts I will get a “not delivered” error message. I have checked all settings that Apple and AT&T have recommended, restarted my phone.
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Apple
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Hello Everyone. i bought my iphone 14 pro Max E-sim Variant here in Pakistan, costing me Approx 1200$ but i came to know that its Sim locked. i tried to search online IMEI checker and got to know that its locked to AT&T, as i am residing in Pakistan so i never came across to any AT&T Serv
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Apple
Hi, I'm a sales advisor at best buy trying to sign up for the IMO discount, but the Dealer code they gave me for a sales advisor isn't working. I was just wondering if I can't get the discount as a sales advisor or if the codes they gave me are just outdated.
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Wireless Billing
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Official Solution
Trying to get my AT&T MOTO G 5G (2022) PREPAID PHONE UNLOCKED
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Phones, Tablets & Devices
Just realized I lost my Samsung ear buds. I had them on me earlier in the week but last known location was recorded a week ago. I cant figure out how to go about replacing them since I'm doing monthly payments. I haven't even had them for a month (not on my bill yet for payments). Am I able to ge
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Other Phones & Devices
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Official Solution
Did anyone get from "At&T" telling them that X number of spam texts had been sent from their phone?
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Apple
I recently bought a sim card and added 20$, not knowing the minimum for prepaid service is 30$. That sim has been lost so I bought another sim today and added 60$ not knowing 65$ is the unlimited plan amount. In the process of attempting to procure 5$ to activate my service with the 65$ unlimited pl
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More AT&T PREPAID Discussions
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How can I unlock my iPhone 14 Pro Max if it was gifted to me by a family member and it was bought straight up?
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Apple