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Unsuccessfull back and forth limbo in Microsoft Surface Duo unlock request

Hello everyone, I just wanted to ask if there is any possibility to solve my long standing issue with many unsuccessful attempts to obtain unlock code for my AT&T Microsoft Surface Duo? Device was purchased from legitimate and reputable retailer BuyDig. Microsoft provides an instruction on

Questions

306

16

Data Usage

Can i set alerts to tell me when my family account gets to 25% and 50%? I want to know sooner how the data is doing.

Questions

16

1

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Full 5g signal, full Wi-Fi, no data, no GPS, no bs phone

So maybe somebody here can just pitch in something since I can't get AT&t to help me even though I'm fully covered with a warranty on this phone, have taken it not only to AT&t 18 times had four different SIM cards installed now I want an ease him, they had me take it to Samsung who hooked u

Questions

13

2

false calls from Croatia

This problem isn’t trivial - virtually every call coming into my phone appears to come from a Croatia phone number +385 97 7284 381. i never get to see who is calling me - a key feature. problem has been unresolved after 5 calls and several layers of technical help over the last 10 days. Hours on th

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49

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spoof / spam callers

i have added active armor , but my main issue is that a spoof / spam caller has been calling my phone for over 3 days.. i have recieved approx 40 calls and most on the first day when i got frustraed and told him to stop calling me. How can this person be stopped ! im sick of this, this is a work c

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93

3

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How long does it take to get the trade-in credit

Just looking to see how long it has taken for other customers. I purchased a new phone on 2/1/23, received the phone on 2/15/23, sent back the old phone on 2/22/23, tracking shows that it made it to Pitney Bowes on 2/28/23.  It also seems like I am getting the run around from AT&T.  I

Questions

73

8

0

Unable to sign into first net account

After logging into first net, I receive an error message “not found”. I am unable to log into my account management page which links from MyATT login, or log into the account verification system.

Questions

51

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Accepted Solution

Official Solution

tracking location

when I track a family members phone, it shows another location than where the phone is. this has happened several times. , even though the phone is right there next to us. this is not the case with other family members on the plan, as it shows our exact location.

Questions

92

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How can I get my old phone number back in USA

Hello dear I had a phone number for a long time but by mistake I did not charge this number to keep it and I have an important account that verified with this number and for using this account that I have purchase subscription send a SMS verification to this phone number. Please tell me how can I

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34

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why does it takes for ever to start receiving trade in Credit

ATT received my trade in Device on Nov 7th 2022 but I have still not receiving trade-in credit

Questions

39

2

I have written some texts to friends about personal info, is my carrier able to somehow find those texts after deleted and delete on edit?

I would like to say before asking this that I have not done some crazy thing that the police have to look in to but, I did say things that my iPhone carrier wouldn’t like me saying. My carrier has also said that if I ever delete messages that I will lose my phone. I just deleted the messages so she

Questions

30

1

Can't use phone at all now!?

I called customer service and spoke with someone and regarding my issue of not being able to make a receive phone calls. Everything else was working on my phone as of yesterday when I activated it with the SIM card I received in the mail. Customer service rep said he was going to do some updates on

Questions

40

2

0

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Official Solution

Use AT&T Postpaid SIM Card on AT&T Prepaid phone

Based on what I have been reading, I can use a Postpaid SIM card on a Prepaid phone, please confirm. I have a Samsung Galaxy S5 (Postpaid) that stopped working. I want to use the SIM card on a Samsung Galaxy J2 Dash (Prepaid).  S5 SIM is Micro. J2 SIM is Nano.  Please let me know what I need to do t

Questions

7.3K

11

0

Accepted Solution

Official Solution

Billing

My bill is incorrect the wrong line has been charged for another line on my accounts services, i need to get late fee dropped i paid on time partial and i need an explanation of horrendous charges

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23

2

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Accepted Solution

Galaxy A12 Camera Specifications

Galaxy A12 Camera lists the phone as being 48mp.. I count only 16 megapixel... am I missing something?

Questions

81

5

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Accepted Solution

Official Solution

Cruise text talk plan

I have the at@t text and talk plan. Do I still need to turn off roaming and put on airplane mode?

Questions

57

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Phone Calls Drop Immediately "Call Ended", when people call me they now get "voice mail not setup"

So just today, I called AT&T to update my plan. To change my grandfathered "data" plan to something more modern.  Every month we were running out of data.  And the so-called unlimited data would turn to slow.  So then they changed my "data" plan, and had me reboot my phone after

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24

5

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Accepted Solution

In Home Expert - traded in phones, but not received credit

Last August an in home expert came to our home when we were being converted to fiber and sold us on switching from Verizon to ATT. Part of the sale was a $20 credit per month for trading in our phones.  The expert did not process our trade in correctly and no one can find the phones.  Per

Questions

23

2

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Sign in - mobile data not working

I recently bought a new sim card kit for my samsung s20 fe. I activated the number and I picked the prepaid plan with unlimited free calls and msgs + 5gb mobile data. Every time I turn on mobile data my notification tab shows "sign in" and redirects me to the log in page. After I fill in every info,

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12

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Accepted Solution

Cellular

Hi, can I keep my Canadian phone number if I switch over to AT&T? Also, can I hook up my Apple ultra to my iPhone and make independent calls with AT&T? Thanks for the info.

Questions

13

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