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Missed calls do not go to voicemail. Callers get a message "your call did not go through, please call again" from a strange man

Missed calls do not go to voicemail. Callers get a message "your call did not go through, please call again" from a strange sounding man. I tried resetting my voicemail following the AT&T instructions, but that hasn't worked. I tried chatting with AT&T but that was useless.  Any idea h

Questions

15

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Intermittent service

For the last 4 days my cell service has been hit or miss while at home. On Monday they said the were working on the tower and would be restored no later than 11am on Tuesday 11/21.  The issue still hasn’t been resolved.  Service used to be great here, now I’m lucky to get 2 bars.  Th

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15

1

0

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Official Solution

Can I use an unlocked Prepaid Verizon Pixel 6a

Can a Verizon prepaid Pixel 6a work on a non prepaid att account if it has been unlocked by Verizon?

Questions

31

2

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Trade in

I made an insurance claim on my iPhone 12 and they sent me a iPhone 13 as a replacement, am i able to trade in this 13 for a 15 pro max if the 12 is still being mailed to att? because on the website it says my imei is unable to be traded in.

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13

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Account?

You guys keep sending emails about my account and if I like my phones but I have not gotten any phones I don’t know what u are talking about. I applied and would like my phones but I have not gotten them

Questions

22

7

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Unlock Device

My mom wanted to give me a phone she no longer needed. We went to the att store and we were told that all we needed to do was to pay it off and submit an unlock request. We could do it all on the att app and it shouldn’t take longer than a few days. Easy right? Well we paid it off on the app and the

Questions

16

2

0

Accepted Solution

Official Solution

How can I get my iMessage to work again after ios17 update?

iMessage no longer works after updating to ios17

Questions

22

2

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Closed

How to change contact picture

Hello, I have a Samsung Galaxy J3 with Android 7.1.1. I would like to change the default picture for some of my contacts, how can I choose a picture that I have stored on my phone?  It seems the only options are to either snap a new picture or to choose from a list of pre-made pictures and animation

Questions

571

3

0

Accepted Solution

Closed

Record calls, S10e

Google has disabled the call recording app that I have used for years (and they are appearantly doing this to all call recording apps). My S10e, from AT&T, does not have call recording embedded as some web site say is possible on unlocked phones. What options are there, or does AT&T pr

Questions

231

13

0

Accepted Solution

Official Solution

I can't receive SMS code from WhatsApp on this tablet

I need to get WhatsApp installed for my job online it's how we communicate I'm blocked now until I can WhatsApp back installed I need it ASAP

Questions

68

2

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Accepted Solution

Very disappointed in AT&T

I am a woman in her late 60’s who has been a customer of AT&T for many, many years, which includes purchasing Iphone and Samsung cell phones for both me and my daughter. I have also purchased at least 2 or 3 personal Ipads for myself and I have your internet service, and have had Direct TV in t

Questions

76

12

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Closed

Spotify crash

My spotify app continually crashes. I have even made a new account. After working with spotify support, we have exhausted all troubleshooting issues and it keeps crashing. I wonder if it is a mechanical issue.

Questions

81

6

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Apple iPhone 14 plus

My questionis....if I purchase a unlocked iPhone 14 plus from Apple but it has a esim..can I get that phone activated in mexico?

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25

5

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If I use Snapchat can my parents see what I sent?

So if I use Snapchat can my parents see what I sent? And how can I tell if they can see my messages?

Questions

11.4K

2

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Accepted Solution

Official Solution

Closed

"Error code 2" Can't send text messages

Samsung s20 5G. This has been happening for over a month when I try to send messages. I get an "Error code 2" and the messages fail. They might eventually go through, they might not. I'm even on my second device and it's still happening. Did all the resets and reboots. Still happening. A month is to

Questions

35.4K

11

Has anyone else been screwed by Att when trading in an old phone and cant get an upgrade until you pay the full amount of the new phone

Upgraded from a Iphone 12 Pro Max to a Iphone 14 Pro Max. Want to pay the Iphone 14 off and have to pay the full amount for the Iphone 14 Pro Max even after they gave me $1000.00 credit for the Iphone 12 Pro Max.

Questions

192

5

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Prepaid PUK Code?

Where is the PUK code on the paygoonline.con prepaid account? There are how-to instructions for post-paid, but I can't find out where the PUK code is for prepaid, and of course the call center is closed.

Questions

14

1

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Recently paid

I paid my bill and I got no service

Questions

8

1

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How do I remove AT&T essentials app

This app just appeared on my phone and I cannot get rid of it. It is constantly sending me notifications and my battery is running down quicker than before it was on my phone. I can I uninstall this app?

Questions

146

2

0

Accepted Solution

Official Solution

DIFFICULTIES IN TRYING TO ACTIVATE MY NEW AT&T SIM CARD TO MY NEW DEVICE AND PAYMENT ISSUES.

Hello, I would be so happy to get feedback from anyone concerning my recent struggles. Firstly, I'm in Canada and I wanted to use AT&T because of how easy and flexible the services are and people say that it is possible to access the network from here. So I bought the sim card, inserted it into

Questions

110

1

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