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Activating an unlocked phone

When I transfer the SIM card from the current phone to the new phone is the PIN code I enter the same as the passcode? If not where do I get the PIN code?

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Radiant Max 5G videos stop after 5 minutes

Hi for the Radiant Max 5G phone, all my videos cut off at 5 minutes. I have over 40 gb left in internal storage. Also have an sd card in but I can't seem to change where the video saves. Went to video setttings, under data storage I see "In phone memory" in blue but I can't click it to change it. Do

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15

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Fruad claim continues to be declined

I recieved a At&t bill in my name in the mail for 3 phones that were set up. I have Never opened accounts or set up phones with AT&T. I was told over the phone if i went into a store, they could verify me and give me more info on the account. the closets store is 30 min away from my home. I

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30

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Phone Compatibility

Walmart is selling the Samsung Galaxy A14 5G for $129. They say its for ATT prepaid. This appears to be the same phone ATT is selling for $199. Gather its locked to ATT for 6 months. Other then that is there any reason to not buy the same phone at the lower price. For example will ATT then bill at t

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23

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Official Solution

Canadian who visits USA twice per year wants to keep phone number active for months not used.

I am a Canadian who bought an AT&T SIM in Vegas in November.  I also bought a $30 card that I applied to that SIM. That gives me 1 month phone access from that area.  I also visit Maui in February for 3 weeks. How can I keep the Vegas phone number active for the months between my visi

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I have 2 separate accounts otw to collections soon for things I have no idea about.

The whole story starts a little more than year ago. I was ordering a phone with the trade-in promotion. Online ordering wasn't working, after many attempts, so I called ATT to have a rep order it for me. The day I was calling their systems went down MULTIPLE times while I was trying to order the pho

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18

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Activating unlocked cell phone

Bought my mom a RAZ MOBILITY Minivision2+ cell phone for the visually impaired and blind. It’s authorized by ATandT to use on their network. Her current carrier is ATand T and we want to keep her current cell number. How do I activate the phone when it arrives?

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25

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Official Solution

Mobile Carrier Lock

Sir My mobile is Google Pixel 4XL I had deposited the full amount now his career is locked Please unlock it And his IMEI is (Edited to remove personal information)

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unlock my sim

I send you correct imei of my phone i was cheak it many time but this website saying that my Imei is not correct ....please help me to solve my problem

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11

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Billing

I am writing this message because I am currently an atat customer and info am out of work with Covid and each time I have tried to call and extend my payment arrangement for the next billing cycle or even make a split payment on the remaining amount I get no where I am usually never behind but like

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17

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AT&T won't unlock my unlock eligible phone - please help!

I am having the issue as many other people that when I try to unlock my Unlock Eligible phone on the website, it says there's a technical issue as soon as I finish entering the IMEI. It says I should give it a few moments and try again. I have tried on multiple browsers for two days with the same re

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Closed

Employee Search

I want to send an email to an employee's supervisor complimenting the employee for such positive and professional assistance I received. Is this possible?

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553

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Activate service paid PREPAIDSM 12-month Unlimited

Hi,I bought AT&T PREPAIDSM 12-month Unlimited. This amount is reserverd on my credit card.I have activated the SIM but I do not have service. When logging in my balance is 0 and I need to pay 300. Please help activating this service asap.Thank you.

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19

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WIFI drops

Same problem w/previous BGW210 and new Nokia BGW320-505 Randomly drops wifi connection then reconnects Most annoying when in the middle of a Texas HoldEm hand! Occurs both with newer HP 17-CN3033CL and 1 1/2 year old HP 17-by4013dx laptops No problem with desktop connected to modem with ethernet No

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Who else got ripped off by an ATT Trade in?

I traded two mint Iphone 10 for 13's and was given $800 trade in on each phone. Then I find my charge for each phone is $1,000. So basically ATT just stole my phones and charged me the same price the new ones sold for. I just filed a complaint with the FCC

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15

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Prepaid 12-month unlimited, and then?

Hello, I will be in the US for around 13 months. I have seen that the prepaid plan 12-month unlimited is paid in advance for the next 12 months, meaning I pay now $300 (which covers $25 for each of the next 12 months). I wanted to know whether after 12 months I can quit this plan and choose another

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31

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Wrongful Account Setup

I came into the store on Ditmars Astoria last year as a new customer (consumer), looking to trade in my iPhone 12 for credit, and got a 14 on ATT, and use my employee perk of $10 off. I found out a year later its wrongly set up as a business plan, I highly suspect it was intentional, I’ve been payi

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Unable to unlock prepaid phone bought at Target store even after using for a year with AT&T

AT&T tech rep told me that this has to be unlocked by target as they don't have a way to do this!!!!!! Target reps don't care and say they don't have anything to do with this, and to talk to AT&T or the manufacturer. The phone was used for more than a year and the tech rep did acknowledge

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Services suspended due to nonpayment

I have recently fell on hard times due to medical issues which has caused me to miss work. I have set up a payment arrangement and wasn’t able to follow through with that services got turned off Monday. It’s now Thursday I have been with AT&T for seven years and I have never Had my services disc

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70

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Official Solution

BGProvider app after update

My S22 updated last night. Now I can't make or receive calls. Pop-up says either 'Phone app keeps stopping' or 'BGProvider app keeps stopping'. I have refreshed the network connection, cleared the phone app cache, power cycled the device multiple times, nothing works. So far, the few other apps I ha

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