I just became a new customer to AT&T saturday. I was not emailed a fan pin so I can't create a user account on my mobile app. Help! Please!

We have tried numerous times to update the name that appears for the caller ID and it will not update. We are on day 10, and still has not updated. Has anyone had any luck on how to fix this?

Any what to find out when particular towers broadcasting ATT 4G/LTE will be upgraded to 5G? I’m on the fringe area of a 5G ATT tower that’s about 6 miles away from which I can get one bar out on the second story deck of my home, but I would need to purchase a $300 cellular booster and yagi to make

I'm wondering if you offer discounts for college classes

how do you get a postpaid acct

Does the MR6500 (M6 Pro) have a selection for IP Passthrough in its web interface? It's predecessors offer that option (MR1100 and MR 5X00).

We live in Maine and we just switched from T-Mobile to AT&T last week, which was clearly the biggest mistake ever.  At least with T-Mobile, we consistently got at least 3 bars or more everywhere we went.  We have not seen more than one bar since switching to AT&T.  I have a brand new iPhone 14 Pro M

AT&T pulled the whole, we haven’t received your traded in device form 6 mo the ago so now we are going to add these extra fees to your account, back at the end of July for an iPhone 12 that I traded in via USPS back in February 2023. After talking to many reps that could not help me I started ma

Clicked change number on wrong device, need it reverted back asap. Did it a couple hours Ago.

My phone numbers not active and it's a cricket number. My phone shows there to be another Samsung device connected to mine

I was wondering if I would be still be eligible for the trade in plan to get a new iphone . I say this because the phone I have now isn’t paid off and was with a different carrier. does it matter ?

what happens to trade in installments of 36 months when you buy new iPhone from Apple after 12 months and keep the same line with AT&T and do not take any upgrade promotion from AT&T? you loose the trade in credit from AT&T each month. I have lost trade in credit after I took upgrade pro

The network on my phone is locked how do I unlock it

I have a Prepaid sim card and used it for about 1 month, and I find it another prepaid plan of 12 month is much better, but it can only applied online, so I get the 2nd prepaid sim card. The problem is I would like to keep the old number, cause it's difficult to change a phone number, is there any w

I upgraded a phone through best buy today and received an email that said "Your carrier requires that you return your old device to avoid charges. Please check your e-mail for a pre-paid postage label and shipping instructions". I never received an email to return my iPhone. I have talked to AT&

When I get my new iPhone, I do not want to transfer the photos and videos from my old IPhone to the new iPhone but I want to keep them saved on the iCloud. I don't want to lose them. What are my options? Thank you!

I want to track my phones

My Samsung phone is supposed to have an unlock app on it. Got prepaid phone, now want to switch carriers. Unlock request must be done through app I cannot download for my version of phone. Anyone else with this problem?

Hello I'm considering getting a new iPhone 14 Pro Max with a trade-in promotion. The phone I'm trading in is still on the installment plan. Do I have to pay off first before the trade-in? I read the terms&condition, it says nowhere that the trade-in phone should be paid off first. So, is it

My entire family keeps going into sos mode lately. We've lived in the same house for over 10 years and nothing on our end has changed. There's a tower a minute down the street, and my Samsung never did this. This an apple issue? Again, is all of us with iphones... Not just one of us. Please help