​​​​​How do I report an outage in my area? My mom and I have ATT phones two separate lines / plans and she is on a contract I am prepaid. She has a droid I have an iphone but BOTH phones don't work while at home. Leave home it works fine. There are no outages per ATT customer service and online on t

App won't work since I got a new phone. All it says it. Error getste106. S23 ultra

My LG Velvet was purchased unlocked. Mint Mobile had it on their network for over 6 months, Suddenly I could not receive calls and my internet was slow. After numerous call to Mint they tell me that my phone is locked by AT&T. This phone has never been on the AT&T network and was working fi

I noticed that there were new “documents” on my phone, saved in my Files iOS app under the MyAT&T folder. All of these unknown files were generated on 12.31.22 and I’m unsure of what these are. Could anyone please clarify what these files are and what they are used for? Thank you! AG0.bin

I can’t figure it out

​Over the weekend, I got the usual message to update Android OS, and it was compulsory (i.e. I couldn't reschedule it more than 3 times). Before the update, the phone had been working fine, no SIM card or battery issues etc. After updating, everything went wrong:​* Phone stopped recognizing the SIM

I have a prepaid phone that has gotten locked. ATT says there's an app on my phone, can't find one. Submitted a request through the website, to no avail. I'm out of the country and this really (Edited per community guidelines) AT&T

I did promotion "get a free iPhone 7 with trade-in of iPhone 6" but store employee where I traded in phone filled out the computer form wrong because it was too ambiguous the employee was not properly trained. They put in the wrong customer phone number so my number did not get the promotion. I now

Hi I tried unlocking my phone with the "Device Unlock Portal" but get the error "Looks like your IMEI and phone number don't match". My IMEI was used in an old shared account for a previous number and I'm now using a new number with ATT prepaid. How do I unlock my phone if my IMEI is linked to an ol

Why does my active Verizon Sim card say locked when I put it in my at&t motivate 2 phone?

I would like to upgrade my data usage, but still want to be able to hotspot from my phone when on the road

​The following MIMEMultipart/mixed email message was sent from a gmail account to an iOS recipient via mms.att.net. The message includes a MIMEText subpart and a MIMEImage attachment. Why does the text bubble include a trailing newline?​ ​The email contents:​ Received: from 116692035092 nam

For a period covering the last 6 months, I've periodically experienced issues with visual voicemail. There will be a new message but I can't play it back without getting an error message: "please wait while message is downloaded." This happened multiple times with the S21 Ultra to the point where

I bought a phone Pixel 6 through ebay tied to the operator. There is a SIM card of the operator itself, but I do not know the number. I have no connection with the seller, I tried to unlock it in an official way through the AT&T's site, but it doesn’t work, I can’t contact the operator about sep

At this point, I have received NO credit for my perfectly operating and free of damage Samsung Galaxy S20 FE5G. We all need to get together, take this to our state legislators, or the state Attorney General, and expose their misleading marketing schemes and deception. Customer service is a travesty

When i try to purchase a prepaid e sim, when i try to checkout, it shows me this(image below). I've selected a plan though and it still shows me this.

for the past few days, it can't be done to unlock the device, until when will the problem be solved?

Do Not Order Products Online from AT&T - Save yourself some valuable time! I spent over six hours online trying to order one new iPad! The first Chat Tech gathered my info (product, account pass code, billing information, credit card information, ID verification, shipping information) and con

for over 4 mths I have been told I will get a refund of over $200. and it is yet to come.

My order got cancelled now it’s telling me to go to store