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Active Armour on iPhone just hangs on first screen

Active Armour just hangs on first screen that has setup information. How can I get this app to work? I have the latest version of Active Armour and the latest version of IOS.

Questions

58

2

Bill credits

I was told that if I switch to AT&T, I would get a $250 credit (visa or bill credit) and if my family and I (four people) would bring our phones over, I would get a $250 credit per line paid over 25 months, so it would be $10 less a month, per line. I have chat proof of this. Also, I’m a first r

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13

4

0

Accepted Solution

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Calls not going to voicemail

People have told me their calls don’t go to my voicemail. I have checked and they are not on the blocked numbers list.

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19

2

0

Active Armor VPN blocking internet

ActiveArmor is supposed to automatically connect to VPN when you are on an open Wi-Fi net work. It is not switching on and off automatically when I leave the open Wi-Fi net work, as a result, when on wireless my Internet does not work the only solution that I have found is to delete the VPN. Any ide

Questions

15

1

0

Closed

I am filing a complaint with the Attorney General and the Better Business Bureau

3 HOUR ORDEAL WITH ABSOLUTELY ZERO RESOULUTION AND I WAS HUNG UP ON I have experienced the worst customer service with AT&T In September 2022, we brought in our Samsung Galaxy Phone for trade in with the special at that time of zero-dollar cost for trade in. We got the flip phone which was

Questions

175

9

Unethical and Deceptive Practices by ATT

Where do I start. So many deceptive practices by ATT in my short stay with them. Let's list down few: ATT lured us into switching from T-mobile plan with a promise that we will get discount as long as anyone on the plan is a physician. Once contract started, the story changed to state that the ac

Questions

355

1

0

Account setup incorrectly, Multiple days no solution, No phone

Recently, or maybe not, I honestly have no clue anymore; I bought a phone. This phone was so I can leave a family plan and start my own. So I set up an account, tried ordering a phone and issues began with the payment method I chose. Every single card I tried processed $1 but the order never went th

Questions

15

1

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Switch To Another Carrier

I have over 50 emails, countless calls, and probably 20 store visits invested trying to simply shut down an old account which was supposed to be shut down in June of 2022! I was a business partner with my now ex wife and the only way they could take her off of it was to shut down the old account (t

Questions

22

2

0

Billing issues

I have spent months/numerous hours trying to get our billing corrected after buying/upgrading several new phones during a promotion period and adding additional lines and have been repeatedly told by various different customer service representatives that the billing would be corrected and hasn't.

Questions

17

2

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Billing ATT

I only used 4 days of service of a month with ATT as I switched to T-Mobile. They issued a bill for a month of service. I was told thru a chat that is how they do it and then when they want at their pace, they send u a check for what they think you should get back. I do not like this because I pay b

Questions

31

7

0

Accepted Solution

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ACP

I was just recently accepted and enrolled in the ACP program but I do not know how to claim the benefits I have the account number and everything but I don't know where to go from here can you please assist me in getting my ACP benefits

Questions

16

1

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No texts from Verizon androids

I have been in ATT for years, have had my iPhone for years and about 10 days ago soon after an update stopped getting texts from Verizon Android users. I already went through all the options like resetting wireless connection, network connections, having support reactivate my phone. This is getting

Questions

16

3

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Phone Upgrade Billing Issue

​I upgraded my phone in January 2023 through a promotion AT&T was running that would credit a trade-in. I mailed in my phone on January 3rd and saw that an AT&T courier picked it up on January 7th. However, I have been billed the installment fee each month since January and have called back

Questions

22

2

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Another trade-in scam story

​​I have been an AT&T customer since cell phones began. I have never missed a payment and always trade in my old iPhones for new ones with AT&T.  A month ago, I traded in two phones (one because my husband decided to leave another company and get a second line on my account) for new iP

Questions

22

5

0

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Visual voicemail not working

Hi I have a question about the visual voicemail app not working on my s21. The last time it worked was around the 14th of this month and since then I have to actually call to hear the actual messages plus the last few messages that I have been left don't even show on the app. Can someone offer assis

Questions

11.7K

28

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Gaining Root Access

I purchased a RADIANT Max 5g and have been looking into attempting to gain superuser access on it for a variety of reasons. Unfortunately every single method I have attempted has hit a dead end, mostly due to the fact that there seems to be no manufacturer support for this device. I can find no syst

Questions

17

2

0

Accepted Solution

Official Solution

How can I view my actual installment plan document

I’m trying (so far without results) to find and print out my installment agreements on the 16 devices I have on my account. I can’t find anywhere to do so. The link on the installment plan inquiry page doesn’t go anywhere I can find. Please advise how I can get copies I can print or save. Thank you

Questions

12

1

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Made payment but plan didn’t renew

I made a payment for my $40 plan on 14 March (my plan renews on 15 March) but I still haven’t got any data and it’s 16 March right now. I also checked on my account for the data usage and it said I used all 15gb. Please assist me on this. Thank you.

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18

2

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Accepted Solution

Official Solution

iphone 13

What are the main differences between the iPhone 13 and the iPhone 12?

Questions

14

1

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Accepted Solution

Sales rep scammed me

I was looking to buy a new iPhone when I decided to call AT&T to see if I was eligible for an upgrade. The girl on the phone told me I could trade in my iPhone X for $800. I was suspicious because this seemed like a lot so I repeatedly asked for clarification whether or not she was mistaken. She

Questions

345

4

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