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Billing Address for AT&T Prepaid to supply to childs school

My childrens school will pay a portion of our internet bill. They send a check to the internet provider. We only use our AT&T hotspot for our internet. I haven't been able to find an address I can provide to the school for them to send a check to. Any help would be appreciated.

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SMS Not working. Network issue

Long story short, MMS works, data works, calls work, texts coming in from 5 or 6 digit numbers work, regular texting between 10 digit numbers does not work at all. Remote support has done everything up to factory reset my S21. No dice. I put the sim card into my old S5, and still have the same issu

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21

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International Usage

Will I have to pay for an international plan to use my device and data in New Brunswick, Canada?

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8

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Mexico roaming

Is it true my phone's from America's not gonna work in Mexico everywhere? I look on your site I see People having trouble working their phones in Mexico.. Least when I was with T-Mobile, my phone worked everywhere. It worked off a Telel,are you not having roaming agreement with telcel? T-mobile does

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12

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Next Up NEVER ADDED and AT&T wont fix it!!!

Signed up for AT&T almost a year ago and it has been NOTHING BUT HEADACHES. At the time I signed up - I wanted Next Up, I even agreed to have it added to my account. I then had to contact AT&T every month as there were issues with my bill but I never noticed that Next Up wasn't on there.

Questions

241

12

One UI Beta

Can you please please please please please allow One UI 6 beta updates for AT&T phones? Why are you keeping your customers from being allowed to benefit from all of the advantages of the latest UI? What can we do, as customers, to facilitate this change? I recently switched from T-Mobile to AT&a

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46

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Official Solution

Regarding phone claim

My account holder claimed my phone without intimating me..and my sim has been locked what should i do know..

Questions

124

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Return Package Received But Not Acknowledged

I have been an at&t customer for over twenty years and for the most part I've been satisfied with the service they've provided. On June 5th of this year my wife, who at the time was a Verizon wireless customer decided that she wanted to switch to at&t. I figured that since I already have two

Questions

34

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Calls & texts for previous owner of number

I have had this number for more than 3 years now and I keep getting calls & texts for who I believe was the previous owner of my number, except for when she had it, it was a 530 area code and mine is a 775 area code. I know she got a new phone and number around the same time I got my new phone

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10

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Fraudulent AT&T Sales department

We encountered a sales fraud with AT&T. AT&T online salesperson gave us a deal to port our five numbers from Verizon to AT&T and promised that we would get five new iPhone 15Pro with a trade-in of 3 iPhone 11, one iPhone SE, and 1 iPhone 7 Plus for no cost (This was informed to the sales

Questions

27

3

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ATT ID Verification

I recently ordered a new phone and upon completing the ID Verification, I had the secure link sent to my MacBook and uploaded my ID from there because my phone is broken. I had done this last night but yet, my ID has still not been verified. Is there any way to fix this?

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11

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Transfer billing responsibility to my name

how do I remove my husbands name & put MY name for responsiility of my account?

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9

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private message to @ATTMobilityCare

I would like to know how to contact customer service to receive a refund for unused charges. "ATT does not do customer support via email, no such email address exists. The closest you can get to email is to use the private message feature of this forum and send a private message to @ATTMobilityCar

Questions

27

3

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No mobile data on 5Ge in 80027

My wife and I are both unable to get mobile data when in Louisville, CO. The phones (Galaxy s22 and s23+) show strong signal, connected to 5Ge. I can drive across the highway to Superior and receive data fine. Calls go through with good quality, but speedtest sits at "finding server". My kid

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38

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iPhone 14pro no longer receiving verification texts

My iPhone 14pro can longer receive any short verification codes via texts

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79

3

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Need Reseller ID

Looking to get one of our clients set up with auto enrollment in apple business manager. The old ID no longer works?

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14

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Iphone 15 PM pre-order shipping delay

I preordered my iphone 15 pro max on the 17th and my order status still says "pre-order", any help?

Questions

89

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Official Solution

Expect Turnaround Time for IMO User Registration

I am awaiting "manager approval" for the IMO User Registration. It has been more than 2 weeks. What is the expected turnaround time?

Questions

492

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Nightmare Upgrade - ID verification failed and now my paid off iPhone 12 Pro has a payment plan. Phone support has been useless. What now?

Last night I ordered a line upgrade for an iPhone 15 Pro Max to replace my paid off iPhone 12 Pro that I brought over from Verizon. This morning I did the ID verification using my Military ID which failed verification about two hours later. Online my order status shows canceled. I attempted to proce

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6

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Can I change my order?

Today I place an in-person order for and iPhone 15 and asked for the wrong color, can I change that without canceling the order if so how?

Questions

19

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