On the paygonline.com web site for AT&T Prepaid, I want to get my call log history from December 2022 (I am writing this question to the forum on Nov 28, 2023), but the Account History web page only allows me to select as far back as June 1, 2023. Is there any way to get my December 2022 call lo

I own a (iPhone 7) and keep receiving phone calls and text messages for the previous owner of my phone number every day. I have the name of the previous owner through the messages I keep receive. I’ve been blocking these callers but they keep contacting me through different numbers. Is there anyway

If you have a food card or state insurance you qualify for free phone service and 50 $ off wifi &for $10.05 you get a free tablet...well a cheap tablet..

the phone numbers on the website are completely useless. They give you numbers, and when they switch they say they can't help. None of them are a real person. I am so beside myself. Why can't I talk to a person to help me. The stores are no good either, and won't help. I've been trying all day to ge

Two months ago I got a new phone and plan from AT&T in one of their COSTCO retailers. Of course they put me in the unlimited premium plan, but they advised me to call in two weeks to change to the starter plan. When I called I asked and asked for the cheaper plan, instead of changing me to the

Hello, I'm hoping that I can get some help here as I have gone in-store, online chatted, and called with no resolution. It seems as though my problem consistently stumps AT&T associates and it is extremely frustrating that I have to explain my issues, which were promised to be resolved by other

Samsung S22 Ultra had an update yesterday. I now can't access voicemail. If I make a call, I have no way to hang up as keypad disappears and side button will not work. If I don’t answer phone in first few seconds I can't tell who is calling as it disappears from screen. Some of my screens are now f

So I’ve been with att 20 years. I upgrade my phone regularly through the next program. I sent my iPhone pro max 13 this time in the packaging provided by att. They have a cardboard carrier that you put the phone in plus I added bubble wrap Using ATT’s shipping label. (Prior I removed it from the “

I want to unlock my old iPhone 6s plus that is out of contract but has not been used for about a year.  AT&T says it must be active (currently) for 6 months to be unlocked.  Surely they will allow a user to unlock an old device that is no longer being used.  What can I do to get this accomplished?

Inbound calls take hours and sometimes days to appear in ActiveArmor call log, so I can't report them immediately. How can I make them appear more quickly?  App and iPhone are both fully updated and I have tried restarting iPhone.

After most recent phone update, I lost All of my saved voicemails Where are they?

I occasionally get text message spams. Does Active Armor also block text message spams in addition to phone call spams? If so, how do I add/report a text message as spam and block the phone number without having to add the phone number manually in Active Armor? If I go into the call log to report th

I need a sim card for my tablet I need to see how much are the SIM card 

I've been at this THIS time since November 3rd. My photos show what my problem is, I'm sorry I'm so tired of typing it all out its not even funny. Since these were posted the only updates is I have since factory reset my phone with no luck and today I received a new sim card, also with no luck. Some

I received the unlock code and following instructions to unlock our Galaxy J3 (2016) phone: Power off the device and remove the SIM card. Power on the device. Enter #0111*, the unlock code, and #. The device cycles off and back on. I’ve followed steps 1 and 2 but when I enter the codes fr

cant figure out how to enable my hotspot

I am using an AT&T issued phone (model: V341U) and am trying to use the "Unlock Device" app, however the app simply opens, and then immediately closes. I went to "Google Play" and attempted to download the app again, however, the site explains that, "This app isn't compatible with your device

I'm still paying monthly installments for a phone, but I traded in a phone for supposedly $800 in credits. But it still only says "started". I did a chat session with somone at att and they confirmed the trade in was received and that they finished the evaluation. But I have yet to receive any credi

The network coverage is very poor at my work location. I am missing calls. Does AT&T provide any help with these types of issues? If so, how do I go about getting help?

Technical issues