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I phone 14

So it says get the I phone 14 pro for 0$ a month when I’m trying too upgrade from my 12 pro but when I go too check out it tells me 1000$ is due today so what exactly is going on ?

Questions

 • Apple

35

3

0

Roaming

9mobile Nigeria formally Etisalat is not roaming on AT&T. It was not a cell phone issue. The sim was interchanged from iPhone 6s to an unlocked android with up to 5G capabilities but still did not connect to AT&T. Network was switch from automatic to manual choosing AT&T but cell pho

Questions

 • Network Coverage

69

12

0

Accepted Solution

Bill reprints with detailed bill that includes usage from 2009

I need bill reprints with detailed bills including usage from 2009 to around 2014. I previously received a letter stating I could request this with for a fee. Who do I need to contact to obtain this information? I contacted 800-288-2020, both the representative and their supervisor state they do not

Questions

 • Wireless Billing

16

1

0

Wifi calling unavailable on s22 ultra

I have never been able to access wifi calling on my samsung ultra 22 via the Firstnet service since I got the phone. There is no toggle button, it isn't even grayed because "wifi calling" does not show up anywhere on my phone on any menus. I spent several hours on the phone with different people at

Questions

 • Device Features

12

1

0

Phone not making my calls

My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any

Questions

 • Network Coverage

18

1

0

Accepted Solution

Official Solution

Active armor identification protection

Why can’t I change what email or phone number in active armor app

Questions

 • Apple

16

1

0

Accepted Solution

Official Solution

At&t Router setup and sim actiation

Hello I'm trying to activate my att sim card for Hotspot to my att wifi access router I'm so clueless on what to do here can someone please help me

Questions

 • Other Phones & Devices

13

1

0

Accepted Solution

Unlock

Husband bought phone from friend need to unlock

Questions

 • Android

23

1

0

Slow hotspot speed

I get 50 to 100 mbs down on my iPhone SE, but only 2 to 4 mbs on my MacBook Pro tethered to my SE hotspot using either usb or Wi-Fi.

Questions

 • Other Phones & Devices

21

2

0

My iPhone 14 stopped getting verification texts

Sometime over the last weekend my iPhone 14 stopped getting verification texts and notifications from my banks. These are things like verifications when trying to log on from an unfamiliar device or messages when I make a charge on my credit card. Some things to note... I have made no changes to

Questions

 • Apple

22

0

0

At&T Customer Service Lied

I had changed my plan over a year ago and was told my new plan will be cheaper. I went from paying $25 a line to $45 a line. When I called customer service to complain, they kept telling me it is there best rate and that it is cheaper than my other rate. I was once paying close to $300 a month to ov

Questions

 • Wireless Billing

33

2

0

Reward cards not received

A few months ago we had an in home expert switch our service over from Sprint/T-Mobile to AT&T. She was very knowledgeable and thorough with the entire process. When she offered the Visa card or bill credit for $250 each line we specifically watched her select the customize button and select the

Questions

 • Wireless Account

14

1

0

How do I know if my new Galaxy A14 5G is refurbished?

I bought a Galaxy A14 5G from an AT&T store, but it had a sticker on the back with an IMEI number, SKU, S/N, etc. I paid full retail price for it as well.  On top of that, the quality of video and photos are quite low. Does this mean my phone is refurbished? It also came in a box in

Questions

 • Samsung

21

1

0

Log in

Need help logging into my account

Questions

 • Online Account Access

23

1

0

Recycling Lithium ION batteries from smartphone

I need the following Safety Data Sheet for the following equipment in order to recycle the Lithium ION batteries to the recycling center. Blackberry C-X2 BAT-11005-001 Blackberry C-S2 BAT-06860-003 Blackberry BAT-03087-003 Blackberry BAT-14392-001

Questions

 • Other Phones & Devices

21

1

0

Cannot log into online account

I cannot access my online account for my business. I have essentially been locked out since August of 2022. Thankfully autopay still works, but as far as managing anything online I'm completely in the dark. I have a business account with 10 wireless plans.  Somehow, when making a change

Questions

 • Wireless Account

19

1

0

I cannot get verification texts on my new iPhone 14

I cannot get verification texts to sign on to my accounts on my new iPhone 14. I seem to get all other texts. Apple and credit card companies have not been able to help and tell me to try contacting AT&T. Any idea why I can't get these texts?

Questions

 • Data & Messaging Features, Internet Tethering

433

12

0

Accepted Solution

Closed

eSIM reactivation possible if I still have the original QR code

I'm on prepaid and started having data issues when my plan renewed. Apparently all I need to do is have the eSIM and APN reactivated. I'm on an iPhone with eSIM - is it possible to remove the eSIM plan and then re-add it again with the original data or QR code, or once it's deleted it's gone for goo

Questions

 • More AT&T PREPAID Discussions

30

2

0

Audio not working on phone

My microphone doesn't work.

Questions

 • Samsung

20

1

0

Accepted Solution

Official Solution

How to disable text 2 pay

I’ve done what it’s said to do online where I click on the link for “manage text 2 pay” and it only takes me to a screen that has payment info to sign up. I want to disable all text 2 pay on my account and it’s more difficult than it needs to be since the directions within the support page aren’t co

Questions

 • Wireless Billing

36

1

0

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