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Asurion scam?

I am trying to make a claim. I went to an ATT store & they said they can't hep. So I tried to file a claim online & it keeps saying it can't complete caim. Then to resume I have to call them. I have twice & they keep saying different things. I need my phone. I pay for insurance for a rea

Questions

101

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call volume low

Calls are so low on my iphone I can't hear. Videos and music are fine.  It also works in the car.  I have tried all the suggested troubleshooting tips and nothing works.  Anyone solved this problem.

Questions

10

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I was going to sign up for ACP

I was looking at acP to my

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11

2

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Transfer data from broken phone

Old galaxy j3 stopped working no power so how can I transer pictures from old internal memory?

Questions

537

3

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Port in not working. It says zip codes don’t match

My port failed saying the zip code of my phone number and for the temporary number in my prepaid account are not same. I wasn’t told anything about it before paying 300 dollars. Temporary number ive been given is (Edited as per community guidelines). Number I want to port in is 607-xxx-xxxx.

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21

2

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Post paid

I want to open a post paid account with AT&T online

Questions

17

3

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My paid for phone is locked on At&t's network.

I've been with At&t for over 10 years. I finally had to switch carriers to save money.  I had 3 phones on my account.  All were paid off.  At&t unlocked all my phones except my galaxy Note 10+.  I requested it to be unlocked and it has been in escalated advanced tech sup

Questions

373

6

0

Accepted Solution

Official Solution

Closed

Text usage detail shows numbers I haven't text

My text usage detail is showing a number that I have absolutely not messaged. No one else has either. I do not recognize the number at all and this is first time it has shown up on my bill. When I seen the number I went to my phone to look at all my texts and the texts to this unknown number are not

Questions

402

2

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Official Solution

Android 14 One UI 6

When will this update be available on an unlocked ATT Samsung S23 Ultra? Please advise.  Thank you.

Questions

1.2K

14

Restarting for no reason

I have been having problems with my phone restarting in the most in opportune time. Why??

Questions

11

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Accepted Solution

Official Solution

Unlock iPhone 12 Pro max

I bought an iPhone in Mexico, the equipment I want to unlock it to use it in Canada, which is where I am living and AT&T says that it does not recognize it to call me at the number 800.331.0500. But it's very complicated because the Spanish tape recorder asks me for a phone number or account, an

Questions

180

4

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No Confirmation Email

i ordered a new phone on a new service line, i did not receive confirmation email but i was charged and can not login to an account to track order because i don’t have one yet

Questions

7

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Closed

No Order Confirmation Number or Receipt

I placed an order for an Apple Watch Ultra on Monday, September 19th 2022 online. The order was placed and I was charged the sales tax because I will be making installed payments. After submission of order, I got no email confirmation of order but a payment was debited from my bank account. There is

Questions

623

6

Accepted Solution

Where do I go next

I have four lines on my account and when my daughter upgraded a couple months ago (14 pro), the upgrade was put on another line and shows up in the billing under that line. Now that I want to upgrade the line it was mistakenly put on (done by an employee at an ATT store), it cannot be done because i

Questions

18

4

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Accepted Solution

Suspend service while abroad

Hi, I would like to suspend my pre-paid service while abroad for a few months. If I add balance less than the amount required to renew my current plan for how long will the account remain active without closing ? Thanks

Questions

23

3

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how to stop spam calls

I am receiving 10-15 spam calls each day. I have already registered my number in 2005 with the FCC.  The numbers are different each phone number so I can't block so many calls.  How can I prevent this from happening?  

Questions

20

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echo

iPhone 15 pro max has echo on speaker phone

Questions

19

3

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MMI. Code for AT&T

How do I find my MMI CODE?

Questions

17

4

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I have a $35 credit on my closed AT&T mobile account!

Can I apply that credit to my AT&T Direct TV or my AT&T LAN line account?????? Or do I have to wait for 90 days for the check is in the mail???

Questions

12

1

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Accepted Solution

iphone 12 mini

This device has been reported to AT&T as lost or stolen and can’t be it gives this error even though I have my phone and it is not lost or stolen from me, both the box and the phone

Questions

25

12

0

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