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I am trying to make a claim. I went to an ATT store & they said they can't hep. So I tried to file a claim online & it keeps saying it can't complete caim. Then to resume I have to call them. I have twice & they keep saying different things. I need my phone. I pay for insurance for a rea
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Wireless Account
Calls are so low on my iphone I can't hear. Videos and music are fine. It also works in the car. I have tried all the suggested troubleshooting tips and nothing works. Anyone solved this problem.
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Apple
Old galaxy j3 stopped working no power so how can I transer pictures from old internal memory?
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Device Features
My port failed saying the zip code of my phone number and for the temporary number in my prepaid account are not same. I wasn’t told anything about it before paying 300 dollars. Temporary number ive been given is (Edited as per community guidelines). Number I want to port in is 607-xxx-xxxx.
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Account & Usage
Accepted Solution
I want to open a post paid account with AT&T online
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Wireless Account
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Closed
I've been with At&t for over 10 years. I finally had to switch carriers to save money. I had 3 phones on my account. All were paid off. At&t unlocked all my phones except my galaxy Note 10+. I requested it to be unlocked and it has been in escalated advanced tech sup
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Samsung
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Official Solution
Closed
My text usage detail is showing a number that I have absolutely not messaged. No one else has either. I do not recognize the number at all and this is first time it has shown up on my bill. When I seen the number I went to my phone to look at all my texts and the texts to this unknown number are not
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Wireless Billing
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Official Solution
When will this update be available on an unlocked ATT Samsung S23 Ultra? Please advise. Thank you.
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Device Features
I have been having problems with my phone restarting in the most in opportune time. Why??
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Other Phones & Devices
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Official Solution
I bought an iPhone in Mexico, the equipment I want to unlock it to use it in Canada, which is where I am living and AT&T says that it does not recognize it to call me at the number 800.331.0500. But it's very complicated because the Spanish tape recorder asks me for a phone number or account, an
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Apple
i ordered a new phone on a new service line, i did not receive confirmation email but i was charged and can not login to an account to track order because i don’t have one yet
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Apple
Closed
I placed an order for an Apple Watch Ultra on Monday, September 19th 2022 online. The order was placed and I was charged the sales tax because I will be making installed payments. After submission of order, I got no email confirmation of order but a payment was debited from my bank account. There is
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Wearables
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I have four lines on my account and when my daughter upgraded a couple months ago (14 pro), the upgrade was put on another line and shows up in the billing under that line. Now that I want to upgrade the line it was mistakenly put on (done by an employee at an ATT store), it cannot be done because i
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Wireless Account
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Hi, I would like to suspend my pre-paid service while abroad for a few months. If I add balance less than the amount required to renew my current plan for how long will the account remain active without closing ? Thanks
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Account & Usage
I am receiving 10-15 spam calls each day. I have already registered my number in 2005 with the FCC. The numbers are different each phone number so I can't block so many calls. How can I prevent this from happening?
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Device Features
Can I apply that credit to my AT&T Direct TV or my AT&T LAN line account?????? Or do I have to wait for 90 days for the check is in the mail???
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Wireless Billing
Accepted Solution
This device has been reported to AT&T as lost or stolen and can’t be it gives this error even though I have my phone and it is not lost or stolen from me, both the box and the phone
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Apple