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Trade in iPhone

Dear Sir/madam, I’m a AT&T’s loyal and valued customer. I have been with AT&T more than 15 years and still valued the At&T . Today I’m writing this issue to report you about your AT&T customer service representative’s misleading, unfairness, irresponsibleness, harassment and an injus

Questions

 • Apple

67

8

0

Wrong names on callers

I switched to AT&T from a different carrier 1 month ago. I own the account and all the other members of the account names come up as me with their actual cell phone numbers on the iPhone, EXCEPT for the one family member who has a Samsung phone: her name and number are correctly displayed. The s

Questions

 • Apple

146

6

0

Registering an email to download Fox Sports app

How do I register an email

Questions

 • Wireless Account

23

3

0

ATT has my account locked and they are "Not Accepting Calls".

ATT Wireless is "not accepting calls". Great company. NOT! Weeks of this (Edited per community guidelines) to get my account unlocked from a fraud where someone purchased 2 iPhone 13 Pro that ATT did nothing to assit and stop the shipments of these phones. As hard as it is to believe, ATT is actuall

Questions

 • Other Phones & Devices

18

1

0

Accepted Solution

Official Solution

Old bills

I called in to get bills from 2019 & 2020. They told me they couldn’t do it that the only available was what I see on the website. I’m sure there is a way as it’s done with a court order all the time

Questions

 • Wireless Billing

60

6

0

Hotspot usage doesn’t match what phone says.

AT&T is obviously lying about their data usage. I get 40 Gb of hotspot high speed data then it slows. It sends me a text when I’ve reached 75% and when I reach 100%. I reset my cellular data information on my iPhone the day my hotspot data was reset. The iPhone tells you how much data is used.

Questions

 • Data & Messaging Features, Internet Tethering

20

1

0

LG V60 Update

Hi , i live in europe and i bought an LG V60 from US unlocked but from AT&T , came with android 10 and since then i cant update because to do so i need to be on the AT&T network... Is there anyway to update the phone outside US? With my IMEI info and AT&T sending de update maybe?

Questions

 • Android

21

1

0

Wi-Fi Calling is broken

There appears to be a problem on AT&T's side and Wi-Fi calling is broken. Started yesterday (9/7) Many users are reporting it, and no it's not your end-user's problem.  I followed all of your support scripts troubleshooting steps, software up to date, reset all network settings, rebooted t

Questions

 • Data & Messaging Features, Internet Tethering

71

2

Iphone return is missing - HELP

I sent 3 iphone 11 back to ATT via Pitney Bowes, 2 of the phones arrived at Pitney Bowes, while 1 is still missing. It has been over a month and no one seems to know what is going on. Post office shows Pitney Bowe's local agent picked up all 3 phones, Pitney Bowes and ATT have no clue of where the m

Questions

 • Phone & Device Upgrades

28

2

0

Hot spot is not working

Net gear night hawk is plugged in 100 %charged and will start and watch tv . Within 45 minutes the box has no reception. No internet for my phone connection . When looking at the net gear the box will not turn on or if first screen then will not slid up to see other screen then blank . Very frustrat

Questions

 • Apple

19

1

0

Deceptive and horrible trade in promotions

I traded in a perfectly fine s9 under the trade in any year any condition promotion. I was content with paying 73 dollars a month for unlimited and I was never going to finance a phone or pay for the insurance again.    But having to get some questions answered in the store I was told of

Questions

 • Phone & Device Upgrades

31

2

0

Accepted Solution

Using an eSim from local carrier in India on an iPhone 14 Pro Max that is under contract

Hello, Are we able to add a local eSim in India (from Airtel etc.) on a locked iPhone 14 (any model)? When i say locked = bought under installment plan. Any inputs would be very helpful. Thanks!

Questions

 • Apple

23

2

0

Accepted Solution

Transfer pin number

I didn't find any information to request a transfer pin number in my ATT app or online. Could you please send me the number?

Questions

 • Wireless Account

19

3

0

Upgrade an Phone Line to an Apple Watch

I have an ready for upgrade phone line and I want to upgrade it to an Apple Watch. is it possible????

Questions

 • Apple

19

3

0

Network Error message

Initially, I noticed any picture/media messages from iPhones were getting stuck in a wheel of "loading" and would never receive. Next, I noticed that I could not send out media without my device also stalling on loading forever and minutes or hours later receiving a "message failed" notification. No

Questions

 • Network Coverage

17

1

0

How can I cancel support services charge

A monthly charge of approx $20… ($19 something) for support services on my bill. I do not recall adding that to my account. I only want the insurance for 4 protection

Questions

 • Account Features

20

1

0

App

I'm trying to setup the app to monitor devices and needing g to reset my password, but it says my verification info is incorrect 

Questions

 • Online Account Access

14

1

0

OS 2 Brandshaw Gen 6 watch will not connect

I just traded my Note 9 for the Zfold 4. My Michael Kors Gen6 Bradshaw watch worked great with the Note 9.  It will pair in Bluetooth on the Zfold but when I go to have the phone find the watch to start set up, it cannot find it   I have rebooted and reinstalled the software many times.

Questions

 • Samsung

27

1

0

No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

Questions

 • Samsung

26

1

0

Accepted Solution

How to enable HotSpot for iPhone

Hotspot or Tethering is disabled on one of my lines. How do I enable it? Apple iPhone 11 AT&T Business Unlimited Plus Multi-Line Plan All other phones have HotSpot enabled.

Questions

 • Apple

16

2

0

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