I got a new phone a few days ago, a Sony Xperia ion and whenever I try to send a picture message it says "Queued for sending" and the message won't send.I can send regular text messages and the phone's internet is working so I have no idea why I can't send picture messages.

Hello! I have been struggling to make payments due to the financial instability but I need to restore my service to keep in contact with loved ones. Is there any email I can contact? I have the collection department number but I just really want to email because my phone is not able to make calls ex

I recently purchased an at&t hotspot box and I am unable to sign in to the account because it is asking for a password that I never set in the first place. When I go through the forgot password process, it says it will send me a temporary password to the number provide, which since its a hotspot

So long story short I’ve worked with tech support for 10+ hours. I’m a tech stack engineer so I’m very well versed and understanding about stuff having problems and I’ve scoured literally all of google and tried literally anything and everything. The issue is that I cannot send Group Text messages o

I have a AT&T Motivate (V341U). I bought a samsung SD card and installed it then "migrated" my data to the SD card. Now I cannot take photos with the camera, screenshot, or download pictures. The OS tells me "not enough storage" when I try to, however when I go to settings > storage I have

I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?

I cannot find instructions on how to move contacts from my new AT&T TCL classic phone to a memory card. I also cannot find instructions on how to export contacts to the phone. I was able to insert an old SIM into the phone and the contacts fro the old phone transferred, and I can manually enter

Here’s the story, I created an smb profile with AT&T. Called in and they said I need account number or fan pin to verify the account. went to Same store i setup account plus two others and they said in order to reset the pin I need to call customer service. Seems like a complete loop.

I live in NJ at the 08812-zip code. I currently subscribe to the Premium service AT&T has to offer. However, this area has 3 nearby towers.  One in Plainfield 4G only (bad service tower btw), 1 in Green Brook 4G/5G and another in Dunellen 4G/5G.  My home is in the Green Brook area, an

Have a Samsung phone that I paid off and am starting the process of unlocking it. Going to Rome for 2 months and the best affordable solution I found was using an esim from Rome while there. I'm open to any better suggestions that don't cost 10.00 a day. My question is do I use the esim IMEI numbe

Never set up the voicemail account and now need to activate the voicemail. I can get to my voicemail and go thru setup but it never kicks in (can't get to voicemail when calling the phone).  I have tried calling 611 but keep going around in circles and can't get to an actual human. Any idea

I am going to China and I need to add the international day pass. I wonder if I can change the prepaid plan to postpay. Thank you!

My new AT&T TCL classis phone keeps telling me the SIM card is full. I cannot find any options to delete from the SIM, or to move files from the SIM to a memory card. Where is this documented? Thanks

Phone says the battery is on pause for charging ???

hello, my iphone xr with a blocked sim, but when applying for unlocking, it shows the message: "your device is already unlocked" but the sim does not work! help me

I have been trying for months now to update my android software but every time I checked it says it's up to date. I call my provider, they said to call Samsung who says to call my provider and so on.

My grandmother recently bought a new phone (Samsung galaxy A03) and it was part of a deal, the phone and a $40 card bundle, she didn't know where on the receipt her card pin was and was putting in different numbers on the receipt, I guess she did it too many times cause now it says the service is te

I have activated my esim and my account is active but calls, texts, and data are temporarily unavailable on my settings. I already used the esim activation kit as well. My phone is a Google pixel 6 and it should work.

The iPhone 11 Pro was up for trade in. AT&T solicited the trade in, for $800 trade in value, for a new iPhone 14. Our 11Pro was in perfect working order, no defects, broken glass, or degraded battery. We sent it in to what we thought was AT&T receiving, come to find out it’s a 3rd party that

Suddenly it said I am not connected to any network. WiFi says ARRIS-F2CD-5G