Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (218.1K)

Activity
Unlock this att phone..

Just bought it cant use it till you unlock it

Questions

33

2

0

Virtual visa reward card

How long does it take to get virtual visa care after it’s been approved I have not seen an email

Questions

9

1

0

Closed

Unlock phone previous own locked by ATT

Please understand unlock phone

Questions

20

1

0

Unexplained Phone malfunctions/interference

Hello att support/public defenders, I am currently experiencing internet redirects, graphics lags, large data usage spikes, and phone static during calls. Also, my phone apps have not been functioning correctly. Sometimes I dont get notifications for things that are important even though I have upd

Questions

37

5

0

Wanted to know about art prepaid $25/ month plan

Hi , I'm att customer. Wanted to if I can switch to $25/month prepaid plan fron my current plan. If Yes, what's the process, I don't want to change my current phone number. Thanks, Rajesh

Questions

19

1

0

Accepted Solution

Official Solution

Charged $1312.00 Direct Calls to CHINA only (328 minutes)

Got charged $1312.00 before taxes in International Long Distance charges to CHINA only. A total of 328 minutes. Is there anyone in AT&T can help me re-rate to as if i had the $15/mo. HELP!!! Someone from AT&T please help.

Questions

158

3

0

Apple ultra 2 watch going straight to voicemail.

When my iPhone is off or not within range any calls on my Apple ultra 2 goes directly to voicemail. I have called AT&T numerous times and went to an AT&T store. All the generic fixes have not worked.

Questions

10

2

0

Accepted Solution

Phone number for Atlanta Georgia payment office

I need the phone number for the Atlanta, Georgia office to pay my wireless bill. I setting up bill pay in my banking site.

Questions

1.6K

11

0

Customer Service/bill

We recently went to the At&T store to upgrade my husband's new phone and remove a Hotspot line we no longer needed and see if we were in the right plan. It's only my husband and I and we don't use a lot of data.  We left with 2 watches, and somehow 3 new lines!!  Our first bill was ov

Questions

25

7

0

Accepted Solution

Closed

How to make my cell phone number unlisted AND unpublished

Lately I've been receiving a S*** ton of telemarketing calls and I block every single one of them.  Sometimes, I don't even answer because I know it's a sales call.  How do I have AT&T unlist AND unpublish my cell phone number?  I searched the internet for solutions and one is to contact my service

Questions

7.4K

1

0

Im sure its not predatory but it really feels like it. Where do we go for resolution (Trade in)

Back in July my file signed up online for a Iphone 14 to replace her 12Pro-also originally bought through AT&T. The promotion was get a $1000 Credit with the purchase on an unlimited plan (which she has.) She sent the phone in  the packaging they sent within the period and got a received n

Questions

22

4

0

I'm trying to get plan options for Trail Cameras

I'm trying to get plan options for Trail cameras. Do you guys offer a plan? Does this just cover 1 unit or can it be multiple? Just working on my Christmas list.

Questions

12

1

0

Accepted Solution

paygonline not loading

I'm in Aruba and paygonline is not loading. Is this due to being in Aruba or is the site down? I have the $35 International Travel addon.

Questions

21

8

Unlocking an old iPhone for using on a trip to Korea

Ready to unlock. Should I remove the ATT Sim card before backing up, erasing and restoring?

Questions

31

10

0

Why I can't add a new line to my account online? One-time Passcode verification via SMS fails everytime

Its been about 48 hrs that I signed-up for new ATT wireless account, and now trying to add two more lines to it, but I am unable to do so. When submitting order at att.com, it gives me an order number, but in about 3-5 mins ends up canceling the order with reason "We couldn't verify this order 23-XX

Questions

24

4

0

Text Usuage showing inaccurate numbers.

My usage is showing a different number every time I text my best friend. It makes it look like Im texting a random person all day but I know its my best friend Im talking to. Its the same number every time I text her but it is absolutely not her number. Does anyone know how to get this fixed

Questions

13

3

0

How do I switch my router to 2.4GHz so I can connect a device

Device only connects to a 2.4GHz

Questions

11

1

0

Can't send or recieve texts

Iv been having issues with sending and recieving texts and after a week of digging I noticed that in my "allowed networks for apps" in settings, messages is grayed out??! So I went to the app and got myself to the galaxy store through the app and it's telling me right away that "this content is not

Questions

26

1

0

Replying to texts while abroad

I'm traveling to Japan in January and I need to be able to receive and reply to texts from my credit card company. They no longer have a way to flag your account if you are traveling and instead just send fraud alerts via text when you make a purchase in another country and you have to reply right a

Questions

16

3

0

Accepted Solution

Official Solution

OnePlus Open

Does the OnePlus Open work with our At&t network?

Questions

237

1

0

Not finding what you're looking for?