Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (203.4K)

Activity

Accepted Solution

Is there a way to determine the phone number or location of a call marked "Private" by the caller

I received several calls marked "Private" by the caller. Is there a way to check the phone number or location of the call?

Questions

 • Account Features

14

1

0

Accepted Solution

My Phone bill is renewing after it's already been renewed

So my phone plan just renewed today, and the funds have already been removed from my bank account for it, and I got the usual text that tells me when it's renewed next and it says it's set for tomorrow. It makes no sense, I haven't upgraded my plan or anything. 

Questions

 • More AT&T PREPAID Discussions

216

9

0

Accepted Solution

Official Solution

Carrier Unlock

Hi I bought an iPhone 12 online for my ddaughter, it was said to have been in great condition and carrier unlocked. Which was was lie because my daughter tried to out her sim in and it wouldn’t let her activate it cause the sim wasn’t supported my the provider, at first we didn’t know who the origin

Questions

 • Apple

124

1

0

Accepted Solution

Pay as you go.

For the last few years I’ve switched my account from a pay-as-you-go plan to pay monthly plan when I visit the US all I had to do was top up £100 a year. I can’t do that now, why is that?

Questions

 • Account Features

16

2

0

Accepted Solution

How do I add an international day pass?

Every time I click a link for an international day pass, it takes me to a site saying I need to combine all my accounts into one.  I only have one account and the link doesnt work. I really need service and I'm already in Iceland.  I cannot call any service number because I do not have ce

Questions

 • Plans & Features

19

2

0

Accepted Solution

AT&T SIM cards from the Tracfone kit do NOT work!

Recently purchased the SIM card kit for Tracfone consisting of three different SIM cards: AT&T, T-Mobile and Verizon. I have always used AT&T cards in my unlocked BLU G9 Pro and other BLU phones.  But as soon as I switched over to TF, I cannot make or receive phone calls.  Multipl

Questions

 • Other Phones & Devices

227

4

0

Accepted Solution

Official Solution

Why is AT&T billing me for WhatsApp calls?

I was using WhatsApp to make international calls, which I have been doing for the past 6 or 7 years without incidence. Now all of a sudden, ATT is charging me for the calls and never informed me that they were going to do that and I have a bill that is over $400. In addition to that, whenever I call

Questions

 • Wireless Account

94

5

0

Sending txt from pc to cell using txt.att.net fails

When using the att text gateway (txt.att.net) message bounces with a Postmaster error message. This service had been working up to a few weeks ago. Also tried using image gateway (mms.att.net) which also failed, but did work one time with almost an hour delivery delay.  No blocks set on recipi

Questions

 • Data & Messaging Features, Internet Tethering

303

5

0

Kids smart watch

I want to get my daughter a kids smart watch that has gps tracking and voice calls but there are so many to choose from. What is a good one that has gps,  voice calls, and is compatible with AT&T? Also any ideas on how much monthly it will be?

Questions

 • Wearables

322

3

0

Accepted Solution

Official Solution

Kids GPS watches

Does anyone know if there are any kids GPS watches that are compatible with ATT service?

Questions

 • Other Phones & Devices

4.3K

4

0

Accepted Solution

Official Solution

Add a smart watch

Trying to add my smart watch

Questions

 • Phones, Tablets & Devices

123

2

0

Accepted Solution

Official Solution

Kids Smart Watch

Can you tell me what Kids Smart Watches are compatible with AT&T?

Questions

 • Wearables

340

3

0

Accepted Solution

Official Solution

Kids' Smart watches

Please consider carrying something like Verizon's 'Gizmo' smart watch for kids. My family, and I'm sure many others, would benefit greatly from the added safety these devices provide, especially for kids that aren't ready for cell/smart phones. (If anyone else feels similarly please add comments

Questions

 • Wearables

2.5K

10

0

Accepted Solution

Official Solution

Kids smart watch

I was wondering I have an eight-year-old who loves to play in the neighborhood but I would like her to have a smart watch with GPS that is kid friendly I see other phone companies that do it like Verizon and T-Mobile but AT&T from what I hear does not offer one and I was wondering if there would be

Questions

 • Wearables

120K

20

0

Accepted Solution

kids smart watch

I would like to buy my granddaughter a 8 year old a smartwatch for her birthday or Christmas. Her parents have AT&T as a carrier. Is there a certain kind of kids watch that works better with AT&T and how much is the fee for the extra line?

Questions

 • Other Phones & Devices

137

1

0

50 percent off past due is bogus and deceptive

Had 3 representatives tell me the offer letter that states 50 percent off your past due is 50 percent off $250 of your past due. THIS IS NOT WHAT THE OFFER LETTER SAYS. FROM OFFER LETTER: “50% OFF your past-due balance (*up to $250), when you pay the remaining amount”I understand the above to mean 5

Questions

 • Wireless Billing

2.5K

5

0

Visual Voicemail Not Working Iphone 13 ATT

My visual voicemail is not working. The store cannot figure out.  I have an iPhone 13.  I can call in and get my voicemails but they are no longer showing up as a visual VM.   I tried a few "fixes" including turning off cell service and resetting the network setting but have had

Questions

 • Apple

1.6K

11

0

iPhone unlock

Good afternoon! My name is Bogdan. I bought an iPhone in Ukraine. It is locked under the AT&T operator. How can I unlock it? Help me please. Thanks a lot!

Questions

 • Apple

25

2

0

Which comes first the plan or the upgrade?

We have been using an old 9gb of High Speed data plan and may finally going to make the jump.. Att is offering trade in options on our phones and requires that we upgrade to an unlimited plan.. so just wondering if anybody knew if we should make the plan change first and then go through with the pho

Questions

 • Device Features

13

1

0

Accepted Solution

Official Solution

Adding personal Galaxy Smart watch from different wireless provider now that I'm with AT&T

Adding personal Galaxy Smart watch from different wireless provider now that I'm with AT&T. This can be done with a Galaxy 4 smart watch correct?

Questions

 • Samsung

19

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.