I purchased a new s22 online because of a "good deal". I received my new phone and return my old phone per instructions. Dropped off my return package at USPS and got a receipt with tracking #. It's now been one week and no movement at all. It says USPS in possession of item. I've called and called,

I am not receiving a lot of texts on my iPhone 14. I had an iPhone 11 with Verizon.  To save money I switched to T-Mobile and upgraded to an iPhone 13.  Suddenly I was not able to receive texts in a group text from 3 sibilings, each with a Verizon iPhone.  I could get texts from AT&a

I accidentally sent my trade in like a knucklehead to the wrong place I used the materials that came with the new phone that goes to Pitney bowes the other materials came a few days later and the phone is already shipped. Wondering what I should do

I am not getting notifications of voicemail or missed calls for hours after the call or voice mail was placed. This has been going on for years an AT&T fails to resolve the issue.

​​AT&T FirstNet - the network dedicated for first responders​​​​If you are a first responder and haven’t seen FirstNet, I suggest checking it out.​​​​While all major carriers claim to offer a First Responder offering, only AT&T offers FirstNet which is not only a discounted plan, it has trem

I am currently living off the grid and do not have access to Wi-Fi satellite, fiber, net work, or any other type of high-speed data so I have been using my mobile hotspot data. I have the unlimited premium plan and used 50 gigs then added another 50 and used that and now I have added another 10 and

I have had my ATT prepaid with an ATT Motorola for six months now. I turn my phone off every night or keep it in airplane mode. I realize now that since the Android 12 update last month, I have not had missed phone calls or text messages waiting for me when I turned it back on every day. It did not

I have tried calling *port and utilizing instructions on att web site and neither work for me. How do I acquire the 6 digit pin to port out of ATT? I've been told it's my account pin but it's 4 digits. I don't want to screw up and create a multiple day fiasco trying to port. Any help would be apprec

I traded in 3 phone this week. The new phones came with shipping materials and postage labels so I place my trade ins in those boxes and sent back the next day.  Today I received 3 trade in boxes.  There was nothing telling me not to send my trades-in in those boxes.  You would think

I upgraded my phone sent the old phone back in box and with return preprinted label. 4 months later my phone bill has a charge of 1300.00 added to it due to no record of old phone being returned. I have been on the phone with AT&T at least 6 times all 30 plus minutes of wait time. I've gone bac

Attempting to cancel my line as I will be deploying outside the United States for 6 months. I have submitted my deployment orders multiple times and the “Military Support Group” says my NATO deployment orders are not good enough and want my “original orders” with no information on what these origina

I just want to unlock this new phone for a different service

Hello, Visible wireless by Verizon has a port out request on my number. I've been told by ATT reps that I need to ask Visible to cancel the request.  When I ask Visible to cancel the request they say they cannot help me because I do not have service with them any longer. They will not cancel t

I get prepaid data 250meg at a time; I usually use wifi. So Feb 20th I got 250 more, which expires March 21; 30 days, correct. according to both my phone & acct history used 105 meg through Mar 19th. But when signed into my ATT account Mar 19, it says I have no data -- 2 days before it expires.

I have a Samsung galaxy s22 ultra. ActiveArmor is now installed but cannot remove Call Protect. I am getting errors when attempting to set up calls in ActiveArmor "We've hit a snag...". It was also producing errors when I tried to block a call through "recents" on my phone, so I disabled and force-

The other day my armor notified me that my phone was found on dark web...in order to fully protect myself, it is requesting i give my medical id, passport, & drivers license in addition to what is already in my acct info on my active armor.. what does this mean to me?   Customer

​Iphone 6S​ ​Sim locked ​ ​IMEI : ​(Edited as per community guidelines) ​SERIAL : (Edited as per community guidelines)

I bought an LG stylo 2 metropcs phone and did the device unlock and it said it was successful but it will not connect to an AT&T Network what do I do?

It seems that I have tried everything I can to get reception but I cannot. At my job I can get a few minutes of 4g a day that nets me 20+mb speeds, but most of the day I get 1 bar at 0.3mb speeds if that and basic music streaming will not load on 5ge. Since 5ge is lte, is there any options? I've tri

Been to 2 weeks thrown from department to department, no answers. I need to speak to a human that can speak clear English. I have zero service at my home was told I have a rd zone but AT&T has NO problem takinbg my monthly payment but wont resolve my wifi and cellular issue.