I don't remember seeing communication that my wireless bill would be increasing by about $20. Something about an increase to Access, and rediculous governtment fees/taxes.  It's very frustrating.  I've been a loyal customer for many many years, but stuck with AT&T.  Has anyone el

Ordered a iPhone 13 Pro and iPhone 13, iPhone 13 shows up but I think the 13 Pro must be showing up as sim var embedded dummy. Why is it like that, does that mean they are still setting it up?

I open the app click on continue, then I receive a “Hmm, we couldn’t authenticate your account.”

I inquired about when my bill credits would start for my new Galaxy S23. I had gone through the upgrade process in the app, ordered the phone, and used the included packaging and label to send in my trade-in when the new one arrived. I even have a picture of the return label. The agent is telling me

Im not sure if this is related to solar activity or att issue but I have been getting messages time stamped from about 8/10 minutes in the future compared to actual current time. I also go from 5 bars to 0 to 3 to 0 in a matter of seconds without moving my phone

My son lives in KY and I live in PA. He calls me every morning. On Monday he called as usual.  Later in the day his wife tried to call me and it rang and rang on her end, but didn't ring at all on mine. (There were no missed calls showing on my phone) She sent me a message on Messenger and I c

I accidentally bill payed a lot of money to AT&T and am trying how to get that money back into my account. Has anyone else had that problem, how did you fix it. I googled the problem and apparently is really hard to get AT&T to give you back the money you accidentally sent them :(

I have been with att for 4 years, phones never been suspended or anything. I’m currently having bank problems and won’t be resolved till April 14th and my bill was due on March 6. It let me set the payment arrangement to April 14th and sent a confirmation. Will my phones still be cut off?

I have both wireless and internet plans. Currently set up with auto pay for both. However they are set to pay on different dates. I get paid monthly and want to change both auto pay dates to the same. Is it possible to change and/or combine auto payments for both plans?

My boyfriend is the primary person on the account, I'm secondary. He recently passed away. I want to keep his elite because they don't offer that plan anymore and I would loose HBOmax. But I need to let his go because money is tight. Should I "transfer billing responsibility" or should I cancel serv

I want to pay my friend's cell phone bill but all I have is the cell phone number

I just opened an account with this miserable company. I wanted to port over one number… a number I had for over 20 years that was used for business and personal. They not only incorrectly assigned the number twice they then released the number and I ‘lost’ it. They said there is nothing they can do.

WHAT A NIGHTMARE SINCE I FIRST EVER WENT WITH AT&T. IT IS IMPOSSIBLE TO CONTACT CUSTOMER SERVICE. WHAT A COMPLETE JOKE! HOW DOES A COMPANY LIKE THIS EVEN EXIST??? I HAVE BEEN GETING CHARGED 20-25$ MORE THAN I AM SUPPPOSED TO BE FOR LITERALLY HALF A YEAR! I HAVE SPENT COUNTLESS HOURS ATTEMPTING T

I bought a phone case 2/28/23 they told me it would fit my phone, I didn’t have my phone since I just bought it from Apple , so I trusted them when they told me it would fit my phone , I get home and it doesn’t fit ! I went back 03/01/23 to return and get a refund since they didn’t have the case in

Hi, I'm having problems with the AT&T Visual Voicemail app on my Alcatel_5005R cell phone and the the problem is in the menu all it is saying is "AT&T Visual Voicemail. View your voicemail at a glance. Play messages in any order, read text copies of your messages, agree to the AT&T Visua

Has anyone gotten the March update for your Pixel

I recently activated a Prepaid SIM, but I cannot Seem to get the Mobile Data working. Does it Take time or is there a Trick to get it to Work?

I submitted a request to unlock my phone via your /deviceunlock portal. Request was denied because I have to use the UNLOCK app on my device??? Where is this application located, pretty please? I have a Samsung A15 G5, bought from ATT. I believe I meet all the eligibility requirements to unlock my p

I have had no service for 4 days cause you guys screwed my account up importing buisness number. you have caused me to lay off 6 employees and you are putting my business in bad position. You guys have promised to call back in a hour, you havnt. been hung up on, over 16 hours on hold total. I spent

How can oi unlock my phone if it's still on my cousin's account and if knot since its attack pre paid can I just get a attachment service card from Walmart and use it like that