So….. I trade in my phone 2 years ago for $1000 bill credits for 36 months. I upgrade every 2 years because 1 year is too early and 3 years is too long. I don’t mind paying what is left of the phone balance in order to upgrade but I should not lose my remaining bill credits for the next 11 months. T

I switched over carriers using prepaid, and transferred number, for some reason they are mailing a eSIM , and they never sent me account information to login. And on top of that my phone is showing SOS only and customer service in person is not helping because my number that I had transferred is not

So I traded in my iPhone 14 pro for the 15 pro but with the current overheating problems im having with the phone I’m wanting to cancel my plan with att. I’m still with in the 14 day period, would I get any compensation for my trade in?

Hey everyone, I wanted to share my recent experience with adding 3 lines to our ATT account today, and I'm feeling a bit frustrated. I had to make some adjustments, and after spending a good 45 minutes explaining my requirements to the representative in the chat, I was eventually transfer

I just switched from cricket to at&t today. I did all of it online and placed my order for my new phone and verified my ID but I was never given my account number. Now when I go to login I can't, I was never given a chance to make a user ID and I was never given a account number and my phone doe

Hi, I am on $300 8gb annual plan. It’s going to expired in two days. Can I still get $300with 16gb plan for currently promotion?

I received an email today saying that my Google ID is no longer associated with an old phone number that I had when I was on my girlfriend's plan which I haven't used in over a year and it says now my Google ID is  associated with this new number which is my son's new phone number why would my

Forgot my home screen lock

Hi, our website https://code.cs50.io is a free online IDE offered to students to access the programming environment and is mainly used with the course CS50. We noticed that learners could not access this platform when connected to ATT-WIFI, which negatively affected their learning experience on

How do I report a dead zone in my area? It's only like a half block radius, but my new office is right dead center in the middle of it.  I'm about a heartbeat away from leaving ATT over this honestly.

How do I activate my new prepaid and bring over my original number from Tmobile. I have a transfer code

We have an AT&T flip phone we bought for our daughter for emergencies. She transitioned to a full iPhone and now we would like to active the phone for our son. This is to be used for emergencies only, like calling me if he's in a ditch. I already bought and installed the AT&T prepaid 3-in-1

Help me at&t phone unlock codd

We need an extension to the trade in for our old phones for example ( I had an iPhone 10 old phone we switch over to AT&T for the trade in promotion to get an iPhone 14) the new service and phone are here and we use them but our old phones never got sent back out. Unfortunately we had a death i

This is not a question but just a feedback for AT&T. I recently found out about AT&T's SIM unlock policy - which is that you must fully pay the installments to unlock your SIM card, so essentially I have to pay off the full cost of the phone in order to use another SIM card on the phone. Thi

As it says in the title, this feature will not enable. Both phones pop up the error message that it cannot be set up and to try again later in settings.  Until Wednesday evening, it was working fine, but now it will not turn on.  I've gone several rounds with ATT Support and even spent ti

I have been unable to activate wifi calling on my new phone. Wifi calling is selected as an add-on on my business account devices page. However, on my Galaxy S22 Ultra 5G, whenever I turn on wifi calling, it tries to turn on, then gives me an error stating, "Could not turn on WiFi calling at this ti

salut, j’ai acheté un iphone récemment au Sénégal 12pro max mais il est verrouillé sur le réseau at&t et comme je ne le savais pas, serait-il possible de me dire ce que je dois faire pour le déverrouiller

Hi, I ordered a prepaid SIM card recently and it was shipped soon. But when I try tracking the UPS delivery, it says that there was something wrong and the package is returned to sender (Fort Worth). The return was successfully delivered, and I never got that card or any information about the deliv

Hello - I'm the CTO for our company and we've suddenly started receiving customer complaints that when they SMS text others a link that includes our domain it is being blocked/filtered out. Is there some place I can check to see if our domain has been blacklisted by AT&T and how do we go about f