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4G LTE light on Micro-Cell

Is the 4G LTE status light on my new Micro-Cell supposed to be lit?

Questions

 • Device Features

1.2K

5

0

Text from C0DE71016

What is this? It's In my usage history as I have received a text from this number? Incoming Text/Message C0DE71016 12/1/2022 03:40:46 PM CSTNA$0.00 Incoming Text/MessageC0DE71016 12/1/202204:24:44

Questions

 • More AT&T PREPAID Discussions

15

1

0

Visual voicemail notification settings

How do I customize my voicemail notification settings

Questions

 • Tones, Games, Videos, More...

14

1

0

Apple Watch Ultra connection issue

My new Ultra shows my ATT data plan with a green check but also only displays "Not Connected". If my iphone is one, the watch can make and receive calls, but if the iphone is off all calls go to voicemail. I have spoken to many people at ATT and reset/repaired the watch many times to no avail. One p

Questions

 • Apple

32

5

0

Accepted Solution

I dont have option to change my mobile network to 3g/2g/4g -

Hi , I am in Bangladesh . And here i need to switch back on 3g but in my samsung note10+ i dont have this option avialable like others have. What can i do .  but I need this option thats shown in image below which is missing 

Questions

 • Samsung

27

3

0

Accepted Solution

Official Solution

Participants in a group message

How to identify who is in a group message. The comments come in piecemeal and I cannot tell if I am responding to one person or many people.

Questions

 • Samsung

37

5

0

Accepted Solution

Official Solution

SOS no cellular. Not SIM cards . No support

Yesterday my iOS iPhone 13 Pro Max showed SOS. I went to ATT store and they swapped SiM. SOS still said it was Apple phone issue. Called Apple and after 2 hr of intense tech support, advised to go to store. Apple Store checked and said phone would be rebuilt completely after 2 he. Went home did back

Questions

 • Account & Usage

6.9K

24

0

Accepted Solution

Trade-In Credit

I am super frustrated with this company!!!! We have four lines for our family.  Traded in 4 Samsung Galaxy phones to get 4 Samsung S22's for free. We started serviced on 4/30/22, and I brought 4 phones into the Jefferson City, MO AT&T store on 5/1/22 for credit.  AT&T is only show

Questions

 • Wireless Account

43

7

0

Have unlocked iPad, but eSIM can only be activated with AT&T. I'm told I need to request "Carrier Visibility" or "Carrier Reveal" here

I'm referencing this previous thread here https://forums.att.com/conversations/apple/request-for-carrier-visibilitycarrier-reveal/6307f74ab2b2e606ecc3606e Can someone help me with this?

Questions

 • Apple

20

1

0

Didn’t not get my trade in credit for 7 months and still waiting for my $800 credit

In April 2022 I purchased an iPhone 13 Pro from @ATT online. I was ordering a new phone because there was an offer that said that I would receive $800 back in monthly statement credits in exchange for me sending AT&T my previous Android OnePlus 9 and moving from T- Mobile to AT&T. This state

Questions

 • Apple

22

1

0

ERR0093-WS error when trying to update my WiFi Callling address

We moved to an area where there is terrible ATT service via cellular data, so we turned on WiFi calling. The suggested (USPS) address pops up on the screen to choose which way I want the address displayed. I checked USPS website to ensure I selected the correct 911 address. Click OK and receive the

Questions

 • Apple

231

6

0

Accepted Solution

Official Solution

Scheduled payment

If I have a scheduled payment will it automatically come out on the date I scheduled or do I need to go back in and make the payment, it is a scheduled payment not a payment arrangement

Questions

 • Wireless Billing

12

1

0

Unlock sim microsoft surface duo

Hello, I requested a request to unlock the Microsoft Surface Duo 1 sim card and the request has already been raised and a confirmation message was sent to me two days after the request was raised and I cannot confirm the request, what should I do And if I want to raise a new request he tells me y

Questions

 • Android

30

3

0

Accepted Solution

Transfer at&t prepaid cell phone number to New device.

Been on hold or transferred for hours, I need my account number and transfer PIN. Please any assistance appreciated.

Questions

 • Plans & Features

23

1

0

Accepted Solution

Unlock iphone 6

Good morning, I would like to unlock my iphone 6 plus, but I am in Brazil, I meet the requirements for unlocking and I received the following message: Hi vanusa, Make sure your device meets our  eligibility requirements, then call us at 800.331.0500 or 611 for help. &nb

Questions

 • Apple

27

3

0

Returned iPhone 12 stolen in transit

I wanted to get a new phone so I went to my local AT&T store for my eligible Next Trade-In. I purchased the iPhone 14 max pro. There were no phones in stock so I had to wait for the new one to get shipped to my home. I was informed to hold onto my current phone until the new one came in. Onc

Questions

 • Apple

24

2

0

Unlocking a iphone purchased through private seller

I recently bought an iPhone 11 from a private seller. The phone does not have active service w att but apparently the previous owner ocurrently owes money on the phone and I no longer can in touch with the people who sold me the phone.... I was hoping to carrier unlock the device to use w my servic

Questions

 • Apple

70

14

0

Accepted Solution

Official Solution

Closed

I need a AT&T service representative

I had an AT&T account representative for our business account, but then she simply disappeared from the company. I've been unable to get a new one assigned to our account. I've called AT&T support multiple times but they don't understand me.

Questions

 • Wireless Account

190

1

0

Accepted Solution

Official Solution

How do I unlock on a prepaid device

I need to unlock a prepaid AT&T device, but I'm not a costumer (I was gifted the phone). I submitted a unlock request online, but it was rejected because I have to use the unlock app on the device since it's prepaid. The device was recently factory reset and since then the unlock app crashes sec

Questions

 • Other Phones & Devices

52

2

0

Accepted Solution

Closed

Wireless Dispute Question

Hi everyone, Not willing to go into details of the dispute. Suffice it to say that it's related to wireless billing. I understand from ATT"s website that prior to any arbitration you must complete and mail a form to ATT along with the details of the dispute and desired relief. I have completed

Questions

 • Wireless Billing

63

3

0

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