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Accepted Solution

Prepaid to postpaid

Need to port my wife Prepaid phone number to Postpaid

Questions

16

5

0

Accepted Solution

Reading texts and Imessages

Is the account holder able to access messages sent and received from other lines?

Questions

20

2

0

Prepaid phone not accepting payments

Seems like a common problem with many people having the same issues for years. I am a new customer and my debit card with a well known reputable bank is being blocked from paying your company and setting up auto-payments. The customer service reps act like they've never heard of this problem. Then o

Questions

15

3

0

Accepted Solution

Official Solution

EBB device discount

I qualified for the EBB discount for 50 service and 100 device discount. I did the enrollment form and received the sims card with service active for the 100 gb data plan and tablet. How did he get the tablet and apply the 100 dollars discount as I don't have a device to make use of the service with

Questions

340

4

0

Unlocking an LG V60 in 2023

I have tried to unlock this phone that has been paid off and get the message that the imei provided is not a valid At&t IMEI. Is it possible to get an LG phone unlocked since they have ended their cellular phone division?  I was wanting to know if I could get someone to look into this if p

Questions

11

2

0

activación de e sim

Adquirí un nuevo e sim, por cambio de equipo celular. Al intentar activarlo me comenta que lo cheque con At&T. No puedo ir a la sucursal ya que me encuentro en un viaje en el extranjero. Por lo cual intenté marcar pero me pide un mensaje que me llegará a mi número celular que no puedo activar po

Questions

8

1

0

"Free iWatch SE - or $329 off any other smartwatch" promo November 2023 - Promotion disappeared...

N November 16th, 2023, I reached out to AT&T chat to cancel a phone line on my account. We did not need the line anymore due to a death in the family.  The chat agent "Kevin" and I were on the chat for about an hour.  He said there was a promotion going on where I could get a "FREE" i

Questions

12

1

0

Trying to get some info

I tried to apply for att wireless but it said I had an outstanding balance but I've never had att service before can I get the number and when the service was established I'm trying to open a claim

Questions

13

1

0

prepaid plan

i recently tried to buy a new plan but for some reason my card was declined, even though i have enough on my card. my card was still charged anyways, without the plan actually going through at all.

Questions

11

1

0

Accepted Solution

Switching plan, adding 2 new lines, adding 2 new phones

What are the steps I need to do to make the following happen? Switching plan, adding 2 new lines, adding 2 new phones AT&T Unlimited Your Way - 3 lines AT&T Unlimited Extra plan $50/mo: my current phone number on a new iPhone 15 256GB ($25/mo) (a plan switch for my phone number) AT&T

Questions

15

16

0

Email to text address not recognized.

I've been using email to text for years using my 10-digit cell @cingularme.com. It is no longer recognized as a valid email address. I tried @txt.att.net and @mms.att.net with same results. Also tried refreshing connection at ATT and resetting network on device.

Questions

14

3

0

+1 (800) 947-5096 SCAM call

They text, called, left a voicemail to tell me to call them back at the number above. They then had no automated system. Then I thought that was weird. The lady sounded like in a hole. Then I said you called sayin past due on account. I said I made my payment. They proceeded and to as me of my pass

Questions

34

4

0

Tablet issue

I am not able to update software on my Samsung Galaxy tab S5e. I receive the message...software update interrupted ?  Been like this for months.  It is NOT my wifi...any suggestions?  Thank you

Questions

14

1

0

Accepted Solution

Trade In Scam

Hi, I traded in my phone and then had to upgrade to a plan that costs $15 more a month in order to receive my phone trade in value. When I do the math, I'm paying $540 more for this 36 month contract that I can't break or I will lose my phone trade in credit.This is a scam. I will never trade in or

Questions

22

3

0

I dailed a number got a recorder that said to press the number 8. When i did something was installing and then it disconnect.

I was online applying for the senior benefits. I answered the questions. Then it told me to call 858-399-8240. So i called that number. The phone just rang one time. A recording said to press 8.... i guess i took a little longer to press 8 becaused it asked me to press 8... when i did that i saw som

Questions

15

2

0

I forgot my account password and would like to view my bill

I forgot my account password and my previous card is no longer there. I have a phone that I haven't paid off yet. I would like a handsome or beautiful staff member to help me check it because I don't want it to be so troublesome. My IMEI code is: 35 351060 944535 9. I hope you can help me

Questions

10

1

0

Positive feedback

Can I get a DM from anyone at ATT so I can provide some positive feedback for a specific employee?

Questions

13

1

0

Closed

I can't get rid of the "temporary" number I was given

In July of this year, I contacted AT&T online and informed the representative that my husband (a former Verizon customer) and myself (a current AT&T customer under my parent's account) would like new phones. I was specifically told that the EASIEST option was to purchase two new phones with temporar

Questions

302

3

0

Accepted Solution

Military Suspension - Changing Main Account Cellular Plans

Hello, I'm having a really bad experience with AT&T trying to figure out my situation. I have an existing account with 6 lines.  One of the lines is in a Military Suspension status. I wish to change the wireless plan for my account, but I can not seem to find anyone that assure me that

Questions

48

3

0

Scam

I was offered over the phone for a package with 125$ and when my bill came it was 596$ and i kept calling they say they could not find who made the offer and these charges are due, you keep calling and calling , they will through you from one guy to another, its a scam company

Questions

125

5

0

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