The store gave me the wrong phone, which I cannot activate, and is giving me the hardest time to return. After multiple calls to the call center, it's clear no one there is able to assist me either. This is bordering on fraudulent behavior.  5/25: I upgraded my phone online and selected in-st

Hello I bought a Macbook Pro from a refurbished Shop. the equipment was from your AT&T. How can I unblock and not install yours profiles

All of the sudden, my U-verse iPhone app now show closed captioning (CC) even though the check-mark is on the "OFF" position.  I tried logging off the app and exiting multiple times to see if that goes away.  It started about a week ago, not sure if happened after I update to IOS 10.1.1.  The only t

I can’t hear when making or receiving calls

Hi. Does the AT&T Thanks program still exist? I cannot find any information on how this program works. Is there anybody here who could send me the website link where I can find more information, please?

Hi, I'm travelling from Denmark to California for a three week roadtrip. I would like to have a sim-card with unlimited data usage. According to our travelagent, it would be cheaper for me to buy it in Denmark, but that makes absolutely no sense to me. What I need is probably a prepaid sim-card,

What sort of coverage is available in Iceland? We will opt for International Day Pass but does ATT have coverage all around the island?

To whom do I speak to procure these back-dated detailed bills? A few times now the customer service reps on the phone and in chat haven't been able to help, and in store the reps aren't able to do this either. Thanks!

About a month or so ago I started noticing I was not receiving text messages from other carriers but AT&T. I thought it was my phone so recently purchased another phone only to be having the same issue. I have been to an AT&T store and went to Best Buy and spoke with Samsung dealers in which

I purchased an AT&T prepaid card with 25$. It does not work on my phone and I'm informed that AT&T will under no circumstances issue a refund. That's horrible. I'm will do my utmost to avoid AT&T in the future. T-mobile is a reasonable and much friendlier alternative.

I have had this same issues for a while now. I have applied and qualified for the ACP program for my prepaid phone. The webpage is not letting me submit the form. I have called AT&T numerous times for assistance. Everyone said they would have to send an email. Yet, I haven't received a response

My Instagram account was hacked by some Nigerian. He has my phone number and email and name. I got a message from you guys from the AT&T armor that my number is on the dark web along with my old email address that’s been on there for God knows how long now. I don’t even have the password to that

I noticed that I can not make calls from my Memphis and Millington  homes.  Cell phone service is poor.  Why pay for No Service!  ATT is taking way too long to fix the issue. Not a lot of wifi hotspots available either.  Just switched from CSpire to ATT just for this?  oh my!  38127, 38128, 38053 ar

I often travel to mexico from the US for an extended amount of time. Both Google Fi and T-Mobile have a 90 day roaming limit. Before you must enter the US to reset the clock and that isn't very convenient for me. I heard at&t might not have these restrictions but I need to be sure.

How do I get the healthcare workers rebate

The 877-770-8065 tries to call every day since the beginning of Dec. I reported and blocked it in the Active Armor multiple times. But it still appears in the call log as a normal call (not spam). Why there is no effort from AT&T to start marking repeated offenders as fraud and scam for the r

My AT&T phone service has been suspended due to non-payment & my current phone is not yet paid off. Can I buy a pre-paid AT&T sim card & use it in my current phone since it would be on the same network?

I have AT&T wireless service through my company but we have to purchase the phone on our own. I was able to purchase a Samsung Galaxy S21 Ultra 5G on an installment plan which does show up under monthly billing. One thing specifically asked for was Asurion insurance coverage on the Samsung p

Need help of any kind. Been charged for the $300 12months/$25 already but both my current and AT&T temporarily number have been de-activated after the porting department reset my sim due to my previous provider being h2o wireless.  I can no longer log into the AT&T Prepaid page and it

I have been in Europe for the last 6 weeks and have used the $10/day or $5/day calling plan on many occasions. My issue is that since I have not been in the US why am I paying for US service for the 2 lines that are in Europe? I chatted with an ATT rep on line and was told there's nothing that can d