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Review of AT&T

Where can I write a review about AT&T?

Questions

 • Phone & Device Upgrades

50

8

0

5G so slow

The town I live in does not have 5G. But anywhere that I travel to when my phone is in 5G it is so slow. And I mean anytime it's in 5G. I have traveled from North Minnesota to North Dakota and down to Kentucky. And again does not matter the area I am in. If it says 5G it is slow. We pay $320 monthly

Questions

 • Wireless Billing

37

12

0

Accepted Solution

Official Solution

Unlocked Pixel 6A on 5G+

I'm trying to understand if I need to get the special AT&T Pixel 6a, or if the standard unlocked version available through Google is good enough. Will I be able to access 5G+ (both sub6 and C band) with the unlocked Pixel 6a? Is my understanding correct that I would only need the AT&T

Questions

 • Android

62

6

0

What is Secure Famiy Plus. What are benefits?

I'm being billed for Secure Fily Plus and don't know what that is!

Questions

 • Account Features

8

1

0

Visual Voicemail Does Not Work

Visual voicemail does not work on my wife's iPhone SE (2020). We've reset the password, talked to AT&T support who recreated the mailbox, etc. Nothing works. We've done all their voicemail help guides. Nothing. She can call into voicemail, but Visual Voicemail will not work. We're payi

Questions

 • Account Features

5

0

0

No phone calls and no text messages.

I bought a new Galaxy S7 FE last month. I used Smart Switch to send everything from my Note 9 to the tablet.  Everything went smooth.  I was able to text and use the phone on both devices. Perfect for two weeks.  Then I bought a S22 Ultra and used Smart Switch to send everything from

Questions

 • Android

32

2

0

I HATE AT&T

HORRIBLE ALL LIES!!! I WAS TOLD THAT IF I CHANGED MY SERVICE FROM METRO PCS TO AT&T THAT I WOULD HAVE A CHEAPER BILL. NOT ONLY WAS MY FIRST BILL DOUBLE THAT AMOUNT THEY ALSO DISRUPTED MY SERVISE AFTER AGREEING TO A PAYMENT PLAN. THEY ALSO SOLD ME 2 APPLE WATCHES AND DID NOT INFORM ME THAT I WOUL

Questions

 • Wireless Account

227

4

0

Love the service but the support is making me consider other options

I lost my phone in the river so I need a new one. I ordered a phone got the one I wanted ordered s22 ultra 256GB paid $87 for the tax. I logged into check order status and it said I needed to upload my ID to verify I made the order except I did not have such an email. I contacted support they then a

Questions

 • Phone & Device Upgrades

11

0

free cellbooster to replace my 3g microcell

I immediately responded to the notice that my 3g microcell was being shut down and requested the free cell booster that was offered 6 months ago and have not received it yet. I called customer support and was told they had "sold out" and that I was on a waiting list to receive one as soon as stock

Questions

 • AT&T Cell Booster

13

1

0

Mns can’t find it

Why can’t I find the mns settings on my iPhone 12pro max

Questions

 • Apple

54

12

0

Saying SIM card not installed

I went in and got a new prepaid sim and it worked immediately then two minutes passed and it had no service and not working so went back in and they replaced it because it was faulty. Now the current one worked for two hours and is now saying “sim not installed”

Questions

 • Apple

18

2

0

Phone not receiving calls but can make them

I just switched over from straight talk to at&t and everything was going fine but suddenly I’m not receiving calls from anyone even though I can make them. I can’t get any verification texts either. Really upset because I just moved across the country so I’ve had countless people calling me.

Questions

 • Apple

25

2

0

Overseas and my International Day Pass isn't working

I signed up for the $10 day pass. I'm receiving some texts but can't send any out.  I also can't make any calls, not even to customer service.  Help!

Questions

 • Data & Messaging Features, Internet Tethering

20

6

0

Official Solution

AT&T Personal Cloud

I'm using AT&T Personal Cloud to transfer from LG Expressions to Samsung Galaxy. It will only transfer the received sms messages. the sent messages are left out. Can this be fixed?

Questions

 • Samsung

24

3

0

Plan

Switch my prepaid plan to the ebb plan online now

Questions

 • Plans & Features

28

3

0

Iphone 11 Pro Black Friday Promo

I purchased two IPhone 11 Pros on 11-25 for the $1 a month promo. I understand that I need to pay the normal installment payment for three months, and then I will start receiving credits. However, the e-mail I received after completing the order contained the contracts for paying the phones in full

Questions

 • Wireless Billing

208

12

0

Fraudulent Wireless account opened when signing up for internet

I recently changed my internet provider to ATT and did not sign up for wireless. This was all done via phone.  The confirmation email for services only described my internet services.  Now I have received a bill for a wireless number I didn't not sign up for and cannot even cancel since I

Questions

 • Wireless Billing

36

4

0

My phone number shows up as spam

Recently my phone number started showing up as spam. I’ve had this number for 20 years.

Questions

 • Data & Messaging Features, Internet Tethering

1.4K

3

0

Accepted Solution

Official Solution

Not receiving short codes

I have an iPhone 7. I’m updated to iOS 15.6. I recently traveled to the UK and used a local SIM card for two weeks. When I returned and replaced my AT&T SIM, I seemed to stop receiving short codes. I can receive other messages and even received longer text codes when AT&T tested that. I’m l

Questions

 • Apple

31

3

0

had my phone activated now I cant get registered to network

I ported my number from a different carrier and had my phone activated today. now I cant get my phone to register a network. the help articles keep telling me to call the customer service line but I cannotake calls. I have already double checked my SIM and restarted my phone. I am out of country rig

Questions

 • Network Coverage

14

1

0

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