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The Samsung Galaxy S23
smartnesskills's profile

Mentor

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193 Messages

Thursday, September 8th, 2022 12:29 AM

wifi calling not working on my s22 ultra

I am having a problem where when I play any online connected game my phone switches to mobile data which disconnects from my games. I tried turning off the setting that switches to mobile data when the wifi isn't working and that works but, then it doesn't turn wifi off when I leave the area so, I had to turn that setting back on. I tried turning off wifi calling to see if that's the issue but, I tried turning it back on and it always errors out saying it's not available right now. I network reset, turned off phone then turned back on, rebooted router, turned on airplane mode and turning wifi on the trying to turn wifi calling on but, non of it worked!

Goodwynde

New Member

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10 Messages

9 months ago

Multiple users across multiple forums are observing this issue as of 9/7/22.

We have 3 Samsung S20 FE 5G phones in our household. Wifi Calling stopped working on one yesterday. It stopped working on my phone this morning. Only one phone remains operational as of 8:30am MST, 9/8/22. 

ATTHelp

Community Support

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215.1K Messages

9 months ago

Hey there @smartnesskills, we understand that you're currently receiving error messages when attempting to access Wi-Fi calling, and we want to investigate this further for you.

 

Based on these details you've provided, we want to invite you into a Direct Message for further assistance. Please check the message icon in the upper portion of the page and reply back. 

 

We look forward to assisting you further and providing you with a resolution!

 

Thanks for contacting the AT&T Community Forums for help.

 

Lynn, AT&T Community Specialist

New Member

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1 Message

9 months ago

Both my z-flip 4 and S22 both stopped working (WiFi calling and number synch) between yesterday and today.

ATTHelp

Community Support

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215.1K Messages

9 months ago

Hey there @prichardson73.

 

The Wi-Fi Calling error has now been resolved. You are now able to use this feature on your device. Please give it a try now.

 

Thank you for contacting AT&T Community Forums. Please feel free to reach back out with any other questions or concerns. 

 

Clarissa, AT&T Community Specialist 

Mentor

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193 Messages

9 months ago

I just happened to turn wifi calling on this afternoon and it actually worked.

New Member

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4 Messages

9 months ago

My wifi calling keeps telling me to change it in settings... Hello I am in settings!! This was the first attempt at turning it on Ultra22 

ATTHelp

Community Support

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215.1K Messages

9 months ago

Hi , we are here to address your Wi-Fi calling concern on your Samsung Ultra 22 device!

 

The Wi-Fi Calling error has now been resolved, please turn off your device for 20 seconds and turn it back on, and you'll be able to use this feature on your device. Learn more on how to stay connected with Wi-Fi Calling to ensure that you meet all the requirements for Wi-Fi calling.

 

We hope this helps! Reach back out to us if you have additional questions. Thank you for posting on the AT&T Community Forums!

 

Rhoda, AT&T Community Specilailist

New Member

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4 Messages

9 months ago

Turned off for 20s and back on and still giving me the error messege.... try again later in settings. 

ATTHelp

Community Support

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215.1K Messages

9 months ago

Hello Krispie, we're here to help with your wifi calling.

 

This issue is resolved, if you are still unable to use wifi calling. Please let us know, so we can get you in a direct message to investigate.

 

Thank you for visiting AT&T Community Forums!

 

Carlton, AT&T Community Specialist 

 

 

New Member

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4 Messages

9 months ago

As of 09-12-22 @ 11:55pm Central Time

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