Unlock Cell phone
I was given a Note 9. Went online to unlock. Result, "Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan....." Told the my daughter in-law , she gave me the phone, and she call at&t and they replied that all is fine and she is in good standing and still hold an account. She tells me I can now go to T-Mobile which is now my carrier and they disconnect my phone and connect the one I was given and it's status is still delinquent online so now I don't have a functioning number. I have returned to the unlock site provided by AT&tT but it still claims that the phone is delinquent. Reminds me of all the times I would ask my Dad if I could go out and play and he responds "ask your Mom" then when I ask Mom she says ask your Dad, and you get the rest of the story. Please I'm 61 years old. Help me please.