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Missmarie1112's profile

New Member

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2 Messages

Sunday, November 27th, 2022 5:57 PM

UHQ Upscaler on Galaxy Note20 ultra

Why is it greyed out? Everything is Bluetooth now... so my earbuds and headphones are wireless. ???? So, is it a useless feature then?

ATTHelp

Community Support

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207.9K Messages

2 months ago

Hello Missmarie1112, let's get you pointed in the right direction for support.

 

The UHQ Upscaler is a feature provided by the manufacturer. We would advise you to reach out to Samsung. Here is the contact information for Samsung 1 (800) 726-7864.

 

If you have any other questions or concerns, feel free to reach back out.

 

Thank you for visiting AT&T Community Forums!

 

Carlton, AT&T Community Specialist 

New Member

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2 Messages

2 months ago

So... all I can come up with is buying an adapter cord and regular headphones. Makes no sense to me! Every upgrade to the new phones comes with disappointments and let downs!

I have been a dedicated Samsung Galaxy user since the beginning....Starting to consider other options!

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