Contributor
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2 Messages
text messages automatically deleting before you can read them!!!!!
I have a Samsung galaxy note 4 that's only 3 weeks old and from day 3 text messages have been disappearing before I can even open them and some of the ones I send disappear as soon as I send them!!!! I turned off the control that only let's you send so many texts, I've reset my phone...this is so annoying and I'm about ready to throw th stupid thing out the window. It's so unprofessional to have to ask people to resend their texts because your phone deletes them 24/7. I've read some people have turned off the text message backup program an it's helped....how do I do that?!
Accepted Solution
Official Solution
Anonymous
New Member
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25.7K Messages
9 years ago
Here is an article that offers 2 possible solutions. Apparently this is a widespread problem
http://www.technobezz.com/fix-samsung-galaxy-note-4-text-messages-disappearing-issue/
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jessicanikia
Contributor
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2 Messages
9 years ago
I do not recommend that anybody purchase the Note 4! Regardless of the "tips" everyone is giving to fix the "deleting messages" issue, it doesnt work- there is no soluation. There's simply a glitch with the phone that seriously needs to be worked out. I've sent my phone back twice, and recieved brand new ones. I still have the same problem.
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jessicanikia
Contributor
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2 Messages
9 years ago
However, if your phone is backed up, you can do a facorty reset, and all the "deleted" messages will reappear... Still doesnt fix the problem. New messages will unfortunatley still disappear.
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johninsj
Professor
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3.1K Messages
9 years ago
I've got a Note 4 and get tens of texts daily without issue. I'm not sure what issue you're having, but it's not a general Note 4 issue.
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Aprilb2010
Contributor
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2 Messages
9 years ago
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