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The Samsung Galaxy S24
nfolsom's profile

Contributor

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2 Messages

Sunday, April 26th, 2015 8:13 PM

Tell us how much space needed if update fails due to too little. Use SD

It has been an exercise in frustration today trying to apply the (I presume) Lollipop update to the Galaxy Note 4. First I got the message space was too tight to download the update, so I cleared some off until that went through, but then there wasn't enough to run the update. Again, no clue as to how much space was needed.

 

Also, it would be helpful if humungous updates could make use of an SD card, for the download, at least.

 

I did see the suggestion to just factory reset the phone, but that's a non-starter as suggestion of first resort. Especially since my phone backup tool's account login site seems to be DOA just now, so I can't confirm most recent backup.

 

p.s. If the subject line of a forum is limited, don't let users type in more than is accepted. (Yeah, I'm a programmer, it's possible, and not that hard.)

Accepted Solution

Official Solution

ACE - Professor

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2.2K Messages

9 years ago

Space required for the Lollipop update is 3 GB. I suggest you wipe the cache partition after installing the update. That will not delete your data, and can resolve many post update issues.

Contributor

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2 Messages

9 years ago

Thanks for the reply. Is that in addition to the 1.4gb for the update file itself? Also, glad you mentioned clearing the cache partition. I didn't think of that.

 

FWIW to interested readers, the update went fine after I'd cleared about 12gb of space--I'd just bought a 64gb SD to off-load as much beast data as I could. So, while I never found the sweet spot, it is possible to update without factory resetting your phone.

 

Edited to correct update file size.

ACE - Expert

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23.9K Messages

9 years ago

@nfolsom

 

sd cards are to slow and you take a chance of the update being corupted it an sd card.  That is why they use the internal storage.

ACE - Professor

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2.2K Messages

9 years ago


@nfolsom wrote:

Thanks for the reply. Is that in addition to the 1.4gb for the update file itself? Also, glad you mentioned clearing the cache partition. I didn't think of that.

 

FWIW to interested readers, the update went fine after I'd cleared about 12gb of space--I'd just bought a 64gb SD to off-load as much beast data as I could. So, while I never found the sweet spot, it is possible to update without factory resetting your phone.

 

Edited to correct update file size.


You're welcome.  3 GB is the total amount of space needed, and includes the 1.4 GB file. 

Contributor

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3 Messages

9 years ago

Question, I can't download either due to "lack of space". I have put everything that would allow me on my 14 G SD. Most of what's on the device is ATT BLOATWARE and nothing short of destruction gets rid of it. I did get one message saying I needed to root the phone....never saw that again when I tried several times to do the process. I don't really want to reset the phone...just had it a few months (Galaxy 5) I also see on "Drip" that lots of folks are having problems with lollipop, so maybe not being able to download is not so bad? Any suggestions on how to create more space?

ACE - Professor

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2.2K Messages

9 years ago


@Doc_Allen wrote:
Question, I can't download either due to "lack of space". I have put everything that would allow me on my 14 G SD. Most of what's on the device is ATT BLOATWARE and nothing short of destruction gets rid of it. I did get one message saying I needed to root the phone....never saw that again when I tried several times to do the process. I don't really want to reset the phone...just had it a few months (Galaxy 5) I also see on "Drip" that lots of folks are having problems with lollipop, so maybe not being able to download is not so bad? Any suggestions on how to create more space?

Exactly how much space do you have available on your phone?  Admittedly, cell phone carriers, some moreso than others, are noted for adding on "bloatware."  However, in the interest of accuracy, I must also add that if AT&T were adding so much "bloatware" that there was no room left for OS updates, well then, we'd all have this same problem. 

 

Yes, you could root your phone, but that's an iffy proposition.  It may go well, but on the other hand you might brick your phone, and that certainly wouldn't be covered under warranty, which most likely would be voided anyway. 

 

As for Lollipop, it's a major firmware upgrade.  Those who have experienced the least problems are those who are most prepared.  In that vein, I would suggest you read S5 Lollipop Update Problems as it has helpful information that applies to update issues in general. 

 

I used Kies 3 to back up my data prior to installing the update.  As soon as I finished installing Lollipop on my S5, I immediately wiped the cache partition.   I have experienced no problems, and I'm very pleased with the upgrade.  I like Lollipop even more than KitKat.  .

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