Still didn't receive android 13 update for note 20 ultra

We are here to help you update your device to the latest software version, Sdadc2.

We do understand how important it is to update your device. 

To view any available software updates for your device:

1. Go to Device Support.
2. Choose or change the device brand and model.
3. Select Device diagram.
4. Scroll to More Device Help and select Software updates if it’s there. You’ll only see it if there’s an update for the selected device.

Software updates on our website are only available for AT&T branded devices. Keep in mind:

• The update may not work if you brought your own device to AT&T.
• You can check with the original carrier or manufacturer for software updates.

Also, please let us know if you have an AT&T branded device and the make and model of your device, so we can take a closer look at what software is available for that specific model. 

We look forward to your response. 

Thank you for visiting AT&T Community Forums!

Carlton, AT&T Community Specialist