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The Samsung Galaxy Z Flip4
hhanifi's profile

Tutor

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3 Messages

Sun, Dec 14, 2014 5:23 AM

samsung note 4 text message acting up after at&t update

Text messaging working incredibly slow and freezing up on me I also cannot use the volume buttons to control the size of the font in the text messages app so the new AT&T update has really screwed up the entire text messaging system can someone please help..update happened past Thursday or Friday so either 11th or 12th of December 2015

Accepted Solution

Official Solution

Tutor

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3 Messages

8年前

Figured out how to fix problem. Login to myatt.com then remove the feature of backing up texts..once you remove the feature. Turn phone off remove battery and restart. Then its good. The delay in text is caused by the actual backing up to att.
GLIMMERMAN76

ACE - Expert

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23.4K Messages

8年前

have you done a battery pull and reboot that way.

Contributor

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1 Message

8年前

I have the same problem.  Since AT&T update I have had nothing but problems with my phone.  Slow in every aspect as compared to before.  Texting is terrible.  The update I did said it was an AT&T update and I installed it on November 30th.  I am using a Samsung Galaxy Note 4.  I have tried several things starting with clearing my cache files.  Then started my phone in safe mode.  the problems still exist and have not got any better.  Prior to this my Note 4 was my favorite phone that I have ever had.  I have had it since the launce and have not had any problems.  Someone please help.  

Contributor

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1 Message

8年前

How do i get to the back up text feature?
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