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briley540's profile

New Member


1 Message

Tuesday, June 21st, 2022 4:31 AM

Requesting sim network unlock pin

Requesting sim network unlock pin

Accepted Solution

Official Solution


Community Support


215.4K Messages

1 year ago

Hello @briley540, we're happy to help with information to request a SIM network unlock pin. 


You can get the PIN unlock code for your SIM online.

  1. Go to your account overview and open the My wireless section.
  2. Scroll to My devices & add-ons and choose the device that needs a PUK code.
  3. Select Manage my device.
  4. Under See device options, select Get your PIN unlock key (PUK).

If your device displays PUK2 or PUK blocked call operator, then the wrong PUK code was entered 10 or more times in a row. The SIM card is blocked and must be replaced. To replace the blocked SIM card, call 800.901.9878.


Let us know if you have any questions. Thank you for contacting AT&T Community Forums. 


Alasani, AT&T Community Specialist 

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