Gifts that connect us - Get Free Galaxy Buds FE - Black with your purchase of a qualifying Samsung smartphone, today, Online Only!
You can also get the Samsung S23 FE & iPhone SE for only $0.99 a month!
The Samsung Galaxy S23
Anonymous4736251's profile

New Member


1 Message

Thursday, July 14th, 2022 8:16 PM

Recovering a replaced voicemail greeting

I just got my grandmother's old phone and changed the voicemail yesterday. The problem is that I forgot to record it so I could keep a memory of her voice. My mom was really upset when she heard it and I am now too. Is there any way to put it back to the old greeting? I would even be happy if I just got a recording of it. How do I get it? Please help me.

Accepted Solution

Official Solution

Community Support


224.8K Messages

1 year ago

We do apologize for the lost of your grandmother, @Anonymous4736251.


Unfortunately you will not be able to retrieve the old greeting once you have created a new one to take its place.


We know that this could never replace the greeting you have lost, But your can learn how to set up, access, and manage your wireless voicemail. This is a how-to guide for your AT&T voicemail.


Thank you for visiting AT&T Community Forums!


Danielle, AT&T Community Specialist 

Not finding what you're looking for?