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The Samsung Galaxy Z Flip4
Flowerroad's profile

New Member

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1 Message

Sat, Sep 24, 2022 1:05 AM

Provided unlock code does not work

When I tried to enter 16 digits unlocking code, which was approved, for my samsung galaxy note 10, it mentioned wrong code. I attempted 3 out of 5 already and do not want to attempt anymore. Could you help me to unlock my phone?

ACE - Sage

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102.2K Messages

2 months ago

This is a customer populated community, not the best place to get this assistance. Contact AT&T and ask for the advanced tech support. If they cannot provide you a different code you should assume that Samsung provided AT&T with the wrong unlock code. You may need to file an FCC complaint to get AT&T to provide you with the mck code which they do not have and Samsung cannot give you.

ATTHelp

Community Support

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204.1K Messages

2 months ago

Hi there @Flowerroad, we want to help you get your device unlocked. 

 

We recommend you try submitting another device unlock request, as this will resend the unlock code that is tied to your device.

 

If the code that is sent is the same as the one that you've been trying, then please let us know so we can look into this further.

 

Dylan, AT&T Community Specialist

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