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The Samsung Galaxy S23
elliekristen's profile

New Member


15 Messages

Friday, November 25th, 2022 5:50 AM

Port from Verizon to AT& I can't get some SMS messages from Verizon users

I am having the issue with my recent port on Oct. 26, 2022. I have had countless hours of time on the phone with AT&T and Verizon. 

Verizon tells me the port out was complete and they can't help me anymore since I am no longer a customer and AT&T tells me that I need to contact Verizon to fix the line/porting/routing issues. 

I am getting fed up and would just like a resolution to this. I don't feel like I should need to call one company then another. I have done all the troubleshooting things everyone has told me to do and even the back office at AT&T is stumped as far as they have told me. 

I don't want to have to change my number since I have had it for 25 years. 


New Member


15 Messages

1 year ago

Some other notes on this

-I can't get SMS messages from an iPhone user on Verizon service

-I can't get SMS messages from a Google Pixel on Verizon service

-I can get messages from other Samsung phones on Verizon service

I spoke to Advanced Technical Support today and they made a comment that it could be something with RCS.  They made some change on my account on their end and had me turn off the chat features in Google Messages.



This issue has caused me to miss some very important messages.  I really need a resolution to this. 

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