The Samsung Galaxy S24
ntuysuz's profile

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Monday, April 27th, 2015 11:32 PM

Note 4 Update From Turkey

Hi,
I bought my At&T Samsung note 4 in US last year and now I am using it in my country (Turkey )
I tried to update android version 5.0 however it always interrupted. How can I solve this issue?

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Official Solution

Community Support

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15.2K Messages

9 years ago

Hi there @ntuysuz

 

I’d be happy to help! Unfortunately you would be unable to update the device while in Turkey. As the software update is released “over the air” you would need to be connected to our network in order to receive the update through approved means.

 

I apologize for any inconvenience this may cause.

 

Charise

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