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The Samsung Galaxy S23
drinkyd's profile



1 Message

Thursday, February 26th, 2015 6:21 PM

Note 4 network loss and then the whole screen shows and ATT log



From time to time, my Note 4 losses network and the whole phone restarts with this ATT logo indicating that I lost network. Then it does the same thing and says I have network again. How do I stop that?

Accepted Solution

Official Solution

New Member


25.7K Messages

9 years ago

Saw this and thought this might help, from what I have found sometimes the network loss is part of the random reboots and sometimes it is not.


Problem: Galaxy Note 4 randomly restarts

A few people have encountered the dreaded random reboot issue with their Note 4 handset. The phone will simply restart itself at random intervals with no obvious cause.

Potential solutions:

  • If you’re using a Micro SD card in your Note 4, then that’s the first thing to check. Remove the card from your phone and test to see if the random reboots still occur. If the reboots have stopped then back up the data from the card on your computer and try reformatting it on the Note 4 via Settings > Storage > Format SD card.
  • You could try a factory reset. Make sure you have all your data backed up. Go to Settings > Backup and reset > Factory data reset > Reset device > Erase everything.
  • Contact your retailer, carrier, or Samsung and arrange a return and replacement.

ACE - Sage


113.5K Messages

9 years ago

Try a new SIM card first.
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