AT&T Community Forums

No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

Responses

ATTHelp

Community Support

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224.9K Messages

10 months ago

Hello @maeburgess, we know how important it is to have your voicemail working. We can definitely assist you with that!

Before we can further assist, we need to invite you into a direct message to continue our interaction in a private setting. You will find our direct message located in the upper right corner of the Forums which is the chat icon next to the bell icon.

A couple questions:

Are you getting an error when trying to access the voicemail app on your device? If so, what error pop ups or message do you get?
Did you ever set up the voicemail at all in the beginning or just leave it blank?

In most cases, the voicemail profile can be accessed by pressing and holding the #1 key and following the automated prompts.

We look forward to working with you!

Whitley, AT&T Community Specialist

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