
New Member
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1 Message
No longer showing read receipt in text
HI, My boyfriend and I both have the Samsung Galaxy S22+. After he did the upgrade this weekend, neither one of us see or have the notifications of Delivered, read, etc. We have not changed our settings, and they all show that we should be getting them
ATTHelp
Community Support
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210.7K Messages
2 months ago
Hi there, bethmurray1175. Let's look into what's going on with those read receipts for both of your Samsung Galaxy S22 Pluses.
Here are a couple of troubleshooting steps you should try.
Everyone in your conversation must use RCS eligible Android smartphones with Advanced Messaging or Chat Features turned on. We started to feature Messages by Google as the default messaging app on new Android smartphones with Android 12 OS and above that launched on or after February 25, 2022.
There's more information under Good to know just beneath the table at Set up Advanced Messaging.
Try this and let us know how it works for you. We want to find you a resolution into why you are not able to use read/receipts as you were before your boyfriend upgraded his phone.
Lar, AT&T Community Specialist
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