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The Samsung Galaxy S23
lanterngaze's profile

Contributor

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2 Messages

Thursday, April 23rd, 2015 1:49 PM

Need Help With Samsung Galaxy S6 edge

I just got my samsung galaxy S6 edge and I am having problems with the fingerprint scanner. I set all my fingerprints up and I have the setting for when to unlock the phone I use my fingerprint, but everytime I go to unlock the phone it wants me to swipe it instead of using fingerprint.

 

The only time it has let me use the fingerprint is when I restart the phone or if I turn it off and back on after that first time it goes back to the swipe way.

 

I really wanna use the fingerprint to unlock my phone please help me.

Accepted Solution

Official Solution

ACE - Expert

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23.8K Messages

8 years ago

@lanterngaze

 

goto settings then lock screen and security then secure lock settings then secured lock time and select instantly.

 

the default is 10 min.

Contributor

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2 Messages

8 years ago

 
Thank you so much for you help! They dont explain about that in a lot of the video's I watched on youtube, or unless I didn't pay close attention. You just saved me a lot of time trying to figure it out, I got so frustrated too. Thank you again!

 

ACE - Expert

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23.8K Messages

8 years ago

@lanterngaze

 

Not a problem.  There are alot of different settings on the s6...

 

If you like my anwser please mark it as a solution so its easier for people to find when they are searching the samthing you did.

 

Have a good day.

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