
New Member
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1 Message
Lock phone
I got a note 10 plus as a gift and same is lock
Would like for same to be unlocked
So that i will be able to use same
New Member
•
1 Message
I got a note 10 plus as a gift and same is lock
Would like for same to be unlocked
So that i will be able to use same
Accepted Solution
Official Solution
ATTHelp
Community Support
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220.9K Messages
9 months ago
Hello Kaydia, we're happy to guide you in the right direction to unlock your device.
As formerlyknownas stated, the person that gifted you the phone will need to unlock the device:
The device will need to meet the requirements to be eligible for unlock:
After you submit the request, you can check the status. It usually takes a few minutes to approve your request, but it could take up to 48 hours. If you don't have a wireless account, make sure you select Confirm request in the email we sent you or request will be canceled.
Let us know if this helps.
Kristin, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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110.6K Messages
9 months ago
The person who gave it should have unlocked it.
https://www.att.com/deviceunlock/
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