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The Samsung Galaxy S23

New Member


1 Message

Thursday, June 17th, 2021 6:13 PM

I noticed my voicemail doesn't transcribe my messages.

I noticed my voicemail doesn't transcribe my messages.  I have a galaxy s21.  Anyone know how this works?

Accepted Solution

Official Solution

ACE - Sage


113.3K Messages

2 years ago

Visual voicemail for Android does not include transcription on AT&T devices. 

It's an iPhone feature. 

Community Support


225.4K Messages

2 years ago

Hello @Tink40bell we know how it works and we'd be glad to provide you with the necessary information.


Please be advised, in order to transcribe voicemail to text it requires an iPhone 6s or later with iOS 10 meaning it is not yet available for your device.


Feel free to review this information and learn how to manage your voicemail online using our Device Support tool.


We appreciate your understanding!


Lyn, AT&T Community Specialist

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